luxurious, high way of living, great food. located at a prominent location. easy accebility. Hassle free accommodation, free wifi, great ambience, spacious. It gives one time in a life kind of experience.
The housekeeping by Mr Anoop and Mr Dinesh was outstanding and very satisfactory. The room service was very satisfactory. The bed covers etc were clean and regularly made up. Food quality of the restaurant is very very good. Staff are very well behaved.
A vibrant, lively hotel! This was our first impression of it within minutes upon arrival at the lobby. You will see some fun game space next to the lobby and even some high chairs by the along with loungers. The hotel boasts 3 acres of greenery making up for the urban resort concept. The rooms are very similar to Novotel SIPCOT rooms. The rooms are contemporary with all the modern amenities. Only it didn’t have any view from the room. However it overlooked the pool and I was quite happy with that too! We had an Easter Brunch during our stay at the hotel it was easoly one of the most elaborate brunches ! Later we also had a look at their gorgeous bar – NICO Asian Bar & Café ! Loved the colors and the overall theme. Looked very ‘Plum and Bent Chair’ with their overall Purple and hues of pinks around. We tried a couple of mocktails at the bar. As we had an evening out with friends, we came back and thought of getting ourselves some room service. Novotel is among the only few hotels in Chennai that provide 24x7 room service. Chef dished out delicious Egg biryani with vegetable raita on the side along with some pickle and lime. My husband had an earlier flight so the team very kindly sent a packed breakfast to our room. It was very thoughtful of them. This pet-friendly hotel is suitable for all types of travelers.…
This is one of the best Novotel hotel of Accor in India. Hotel has used space appropriately so that guest with kids can play table tennis and enjoy other sports. I like Sony play station game box at lobby area. Food is delicious and staff are professionally trained. They are always willing to serve. They somehow anticipate your needs in advance. Terrace pool helps you to unwind. View from the room is amazing. I would highly recommend this hotel to my family and friends and always prefer to stay in this Hotel.
Wonderfully polite hotel. And a clean nice part of Chennai . Nice view, nice pool . In place to stay Really a truly fantastic breakfast buffet western and Indian. Very hard to me. And the 80s music playing during breakfast was a a bit nostalgic
Had a business visit earlier this month and stayed in OMR Novotel. good location and fantastic staff. Food is also good. I thought Novotel Sipcot was slightly more spacious, especially the restaurant and buffet was better. But in all, its a good experience and staff is fantastic
Most of the hotels today serve good food but more than the taste or choices it's the service that counts. My husband and I are both doctors, we dropped in one afternoon late at 3:00pm after a long day at work, tired; they were just closing their buffet lunch service, without hesitation they served us, special mention to mr.Sounthar who made sure we were not left wanting. The other staff too were very helpful, young, all smiles, no fuss. We could see they too were tired, standing in attention through the duration of lunch service, yet they made us feel at home - not easy to come by that feeling of satisfaction and comfort. I will definitely recommend Novotel without hesitation
Jennifer thank you so much for taking care of us.... Hospitality was too good... Food is excellent... More varieties which make guest to think.. Of course in positive note.. Nice ambience...Overall it's nice, thanks once again...
Our expectations that since it is a 5 star hotel with a brand name despite the high price we expected good service in this hotel Novotel OMR, Chennai but our expectations were shattered. Those who stay for 1 night may not have witnessed or experienced things which we experienced during our stay for 3 nights. First of all the reception staff were not courteous or guest friendly and they were so mean and showing attitude towards the guests. During check in there was no one to carry our bags to the room or to guide us to the room we took it all the way. We had to remind more than 3 times for room services. Secondly despite staying for 3 nights our request for a room in particular floors or pool view room was rejected and was not provided till the end though the rooms were vacant. The menu during breakfast was the same for all the 3 days and it was more or less a repetition. The hotel seems to work with a very limited staff. The facilities or amenities which they claim to be providing in their website were not fully available. When we particularly asked for the cycles, on day one a receptionist told us that the air need to be filled and on the second day they said it is under maintenance and only after a complaint was lodged with the Front office manager Suraj he brought a person to fill the air in the cycles. The receptionist Ms. Shiv was so rude that she asked us to use the other facilities instead of requesting for the cycles. The table tennis bats were torn and dirty and the archery board was torn and hanging at the entrance. overall there is a very poor maintenanance and none of the staff was interested to rectify the issues. Another receptionist Shanith was dodging to our questions and replied evasively that they have informed the higher management for filling air in the cycle tyres. Overall it was a very bitter experience and we were totally disappointed by their service and attitude. We realised that we must not judge a hotel by its name or 5 star tag which they carry and particularly this hotel does not deserve any appreciation or regard.…
Special thanks to Mr Jenifer for his Nice Servises given to us , give us a special discount on Food , Brekfast, lunch all done good , I am also want to visits the same Ibis Novetel hotel when I vote to chennai thanks, ones again
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