Novotel Chennai OMR
Old Mahabalipuram Road Opp. Elcot Sez, IT Expressway, Sholinganallur, Chennai (Madras) 600119 India
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 27/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Chennai OMR
Updated 27/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#34 of 1,153 hotels in Chennai (Madras)
Location
Cleanliness
Service
Value
Travellers' Choice
We are meeting the latest guidelines on hygiene & safety standards developed in association with Bureau Veritas, a world leader in Testing, Inspection & Certification whilst maintaining our highest standard of service. The safest 5-star hotel in Chennai with a unique AllSafe hygiene label in OMR/ECR. Featuring 3-acres of greenery, 342 city-view & greenery facing rooms, two 24-hr gyms, 25+ sports, 2 International restaurants, Asian & Japanese Ramen bar, 8-mpbs Wi-fi, 24 hr multi-lingual team, doctor on call, an outstanding breakfast buffet, 24-hrs Check-in/Check-out. The outdoor pool is surrounded by lush gardens. Luxury Spa on site, weekend well-being & fitness activities. Ideal for business, families or a city break. Located opposite to ELCOT SEZ & 10 mins from the beach-This urban resort style hotel is close to Tidel Park, StanC, Cognizant, Accenture, HCL, Paypal & World trade center. Buzzing, near malls, greenery, sports, surfing school close by, really fast wi-fi. We provide safe chauffeur program where vehicles have screen separators between passengers and enhanced sanitation protocols. We are close to Standard Chartered, Cognizant, Accenture, HCL, PayPal, ELCOT and TECCI IT Park. Apollo Proton Hospital, Global hospital, and CURI are close by. Overlooking the city’s skylines , rooms feature e-ordering and payments , Novotel comfort beds , 42 inch LED TV with satellite channels, bluetooth speaker, minibar, free fair trade range of bathroom amenities and HEPA filters & ozonizers ensure enhanced indoor air quality. Suite and Premier floor rooms offer access to the communal lounge with inclusions such as all-day tea and coffee, shared kitchenette facilities, a self-laundry service and free Netflix access. The Square - All day dining restaurant provide contactless dining & follow FSSAI guidelines. It is known for North & South Indian, Asian, American and European dished out at live counters with seated style buffet offering increased personalization & hygiene. NICO Asian bar & cafe - a lobby level lounge & co-working space with grab & go food & beverages options. Meeting, wedding and social events facilities are available with 12 indoor and outdoor venues that accommodate up to 400 to 500 persons. We as a 5 star staycation hotel uses renewable resources such as Bio diesel enabled laundry, Solar lit public areas and recycled water reducing carbon foot print by 50% per annum. "This family & Pet-friendly hotel with an outdoor pool, 2 gyms, International & Japanese/Asian restaurants also features event halls, lawns, ballroom, Kalyana Mandapapam with chic decor for weddings, Socials & birthdays. A hotel that's also a city resort!"
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Archery
Badminton
Kids stay free
Valet parking
Wifi
Pool / beach towels
Swimming pool toys
Pool with view
Fence around pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Bicycles available
Horseback riding
Darts
Evening entertainment
Karaoke
Table tennis
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
BBQ facilities
Baggage storage
Concierge
Executive lounge access
Newspaper
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Soundproof rooms
Air purifier
Bathrobes
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Laptop safe
Private bathrooms
Tile / marble floor
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Trendy
Languages Spoken
Hindi, Tamil
Location
Full view
52Somewhat walkable
Grade: 52 out of 100
29Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
Old Mahabalipuram Road Opp. Elcot Sez, IT Expressway, Sholinganallur, Chennai (Madras) 600119 India
Getting there
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I recently stayed in this hotel and it turned out to be the worst hotel experience. - The cleaning and hygiene levels in the overall hotel and the rooms need to be improved. Our room wasn't even cleaned until we chased them for it. The cleaning quality was not good with lot of dust in the room and the toilets were so dirty. - The front desk staff need training. They gave us the wrong bill in the first place. We asked for Innova to drop us at the airport and we see a smaller car waiting for us - This after we repeatedly told them we need a bigger car for our luggage. We set up a wake up call and they forgot to call us - Thank god we also kept our phone alarm otherwise we would have missed our flight for sure - In room dining - Lack of customer service in this team. Our coffee orders would take more than 30 mins to be delivered. The food quality was OK. Good spread for breakfast but lunch and dinner quality wasn't up to the mark. Overall this is not a 5 star hotel - Lot of improvements needed and they should start with training their staff!!…
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Date of stay: July 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rayan A, General Manager at Novotel Chennai OMR
Responded 2 weeks ago
Dear Purnima, We would like to thank you for choosing our hotel as your accommodation choice during your visit to Chennai. Thank you for taking the time out to inform us of the difficulties you have encountered during your stay with us. It is unfortunate to learn you did not enjoy your stay to the fullest with us at Novotel. This is definitely not the genuinely caring and personalized attention we pride ourselves for providing and which we are known for. Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. Conscious that our explanations would not be able to erase the unsatisfying experience you have been through, we truly hope you will give us another chance to demonstrate our true hospitality which we are known for. Warm Regards, Rayan A
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I am a business traveller and this is my first visit to Novotel Chennai. Though I have stayed in other Novotel hotels across India and being an Accor Gold member,I was quite unhappy with my experience at OMR Chennai facility. There is no doubt about their facilities, housekeeping and quality of food. This 2-star, I am giving only for their poor front office service. My stay+food+office transfer goes in BTC. I usually avoid taking buffet dinner due to its wide spread and heavy. I prefer to have simple menu from alacarte, moreover it is cheaper than buffet bill. They have a strange policy, only if the guest take buffet dinner,its been included in BTC otherwise the guest need to pay. This sounds very illogical. The guest should a choice and personal preference. Many business class hotel,I have stayed across India with similar star category, nowhere they have this strange policy. Even if I order food from room, the food bill need to be included in BTC. The front office staff is unprofessional, junior level (Karthik) and took very long time to process my check-out. All though every aspect of my stay was great with Novotel, due to poor check out experience, I have decided not to visit OMR facility again.…
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Though my stay with Novotel Chennai OMR was just for a day I was pretty impressed with some of the things at the hotel. The staff especially Mr.Adithya was very calm and attentive to all the customers and not just me. The in room dining was damn excellent. The room was very well maintained and I felt very comfortable. Here are some of the problems in the hotel: 1. The reception desk was very irresponsible. They never pick your calls on time and they never bother to return the call back or record your concerns. 2. The check in process was very confusing. No process followed at all. Only foreign customers were treated with respect. Others like us are made to wait and wonder what is going on. 3. The in-room television set top box was very poor in quality. When I stayed for a day I had to call for set top box service twice. I didn't expect this from a reputed hotel like Novotel. 4. I expected a bit more variety in the food (breakfast & dinner) that is served as part of the package deal. Other than these, I enjoyed my stay there and look forward to stay again very soon! Continue the good work you have been doing so far!…
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Date of stay: June 2022
Value
Rooms
Service
Room Tip: Please choose Aqua pool view room. There won't be any regrets.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
luxurious, high way of living, great food. located at a prominent location. easy accebility. Hassle free accommodation, free wifi, great ambience, spacious. It gives one time in a life kind of experience.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rayan A, General Manager at Novotel Chennai OMR
Responded 2 weeks ago
Dear Guest, It has been our pleasure to welcome you at Novotel Chennai OMR and we thank you for sharing feedback about your recent visit. We are really happy to know that you enjoyed your stay experience with us; and more importantly the hospitality and services extended by our team. It pleases us to know we have satisfied a valuable guest like you. We look forward to hosting you soon. Best Regards, Rayan A
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The housekeeping by Mr Anoop and Mr Dinesh was outstanding and very satisfactory. The room service was very satisfactory. The bed covers etc were clean and regularly made up. Food quality of the restaurant is very very good. Staff are very well behaved.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rayan A, General Manager at Novotel Chennai OMR
Responded 13 Jun 2022
Dear Sanjith, It has been our pleasure to welcome you at Novotel Chennai OMR and we thank you for sharing feedback about your recent visit. We are really happy to know that you enjoyed your stay experience with us; and more importantly the hospitality and services extended by our team, especially our champ, Anoop Dinesh. It pleases us to know we have satisfied a valuable guest like you. We look forward to hosting you soon. Best Regards, Rayan A
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+1
A vibrant, lively hotel! This was our first impression of it within minutes upon arrival at the lobby. You will see some fun game space next to the lobby and even some high chairs by the along with loungers. The hotel boasts 3 acres of greenery making up for the urban resort concept. The rooms are very similar to Novotel SIPCOT rooms. The rooms are contemporary with all the modern amenities. Only it didn’t have any view from the room. However it overlooked the pool and I was quite happy with that too! We had an Easter Brunch during our stay at the hotel it was easoly one of the most elaborate brunches ! Later we also had a look at their gorgeous bar – NICO Asian Bar & Café ! Loved the colors and the overall theme. Looked very ‘Plum and Bent Chair’ with their overall Purple and hues of pinks around. We tried a couple of mocktails at the bar. As we had an evening out with friends, we came back and thought of getting ourselves some room service. Novotel is among the only few hotels in Chennai that provide 24x7 room service. Chef dished out delicious Egg biryani with vegetable raita on the side along with some pickle and lime. My husband had an earlier flight so the team very kindly sent a packed breakfast to our room. It was very thoughtful of them. This pet-friendly hotel is suitable for all types of travelers.…
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Date of stay: April 2022
Value
Location
Service
Room Tip: Opt for Pool Facing rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rayan A, General Manager at Novotel Chennai OMR
Responded 13 Jun 2022
Dear Sneha, It has been our pleasure to welcome you at Novotel Chennai OMR and we thank you for sharing feedback about your recent visit. I am really happy to know that you enjoyed your stay experience with us; and more importantly the hospitality and services extended by our team. It pleases us to know we have satisfied a valuable guest like you. We are truly elated that your stay at your home (Novotel) in Chennai was truly memorable. We look forward to hosting you soon. Best Regards, Rayan A
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This is one of the best Novotel hotel of Accor in India. Hotel has used space appropriately so that guest with kids can play table tennis and enjoy other sports. I like Sony play station game box at lobby area. Food is delicious and staff are professionally trained. They are always willing to serve. They somehow anticipate your needs in advance. Terrace pool helps you to unwind. View from the room is amazing. I would highly recommend this hotel to my family and friends and always prefer to stay in this Hotel.
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Date of stay: May 2022
Rooms
Cleanliness
Service
Room Tip: In the center of OMR. Very good view from Room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rayan A, General Manager at Novotel Chennai OMR
Responded 13 Jun 2022
Dear Harish, It has been our pleasure to welcome you at Novotel Chennai OMR and we thank you for sharing feedback about your recent visit. I am really happy to know that you enjoyed your stay experience with us; and more importantly the hospitality and services extended by our team. It pleases us to know we have satisfied a valuable guest like you. We are truly elated that your stay at your home (Novotel) in Chennai was truly memorable. We look forward to hosting you soon. Best Regards, Rayan A
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+1
Wonderfully polite hotel. And a clean nice part of Chennai . Nice view, nice pool . In place to stay Really a truly fantastic breakfast buffet western and Indian. Very hard to me. And the 80s music playing during breakfast was a a bit nostalgic
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Date of stay: April 2022Trip type: Travelled solo
Room Tip: Just relax and enjoy the stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Rayan A, General Manager at Novotel Chennai OMR
Responded 2 May 2022
Dear Guest, It has been our pleasure to welcome you at Novotel Chennai OMR and we thank you for sharing feedback about your recent visit. We are really happy to know that you enjoyed your dine-in experience with us; and more importantly the hospitality and services extended by our team. It pleases us to know we have satisfied a valuable guest like you. We look forward to hosting you soon. Best Regards, Rayan A
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Had a business visit earlier this month and stayed in OMR Novotel. good location and fantastic staff. Food is also good. I thought Novotel Sipcot was slightly more spacious, especially the restaurant and buffet was better. But in all, its a good experience and staff is fantastic
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Date of stay: April 2022Trip type: Travelled on business
Rooms
Service
Sleep Quality
Room Tip: Nothing specific
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rayan A, General Manager at Novotel Chennai OMR
Responded 26 Apr 2022
Dear Ajay, It has been our pleasure to welcome you at Novotel Chennai OMR and we thank you for sharing feedback about your recent visit. We are really happy to know that you enjoyed your dine-in experience with us as well as in our sister property - Novotel Chennai Sipcot and more importantly the hospitality and services extended by our team. It pleases us to know we have satisfied a valuable guest like you. We look forward to hosting you soon. Best Regards, Rayan A
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Most of the hotels today serve good food but more than the taste or choices it's the service that counts. My husband and I are both doctors, we dropped in one afternoon late at 3:00pm after a long day at work, tired; they were just closing their buffet lunch service, without hesitation they served us, special mention to mr.Sounthar who made sure we were not left wanting. The other staff too were very helpful, young, all smiles, no fuss. We could see they too were tired, standing in attention through the duration of lunch service, yet they made us feel at home - not easy to come by that feeling of satisfaction and comfort. I will definitely recommend Novotel without hesitation
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rayan A, General Manager at Novotel Chennai OMR
Responded 24 Apr 2022
Dear Guest, Warm Greetings from Novotel Chennai OMR! Your fantastic review just made our day; thank you so much! It is such a delight to know that you enjoyed your dine-in experience at The Square; and more importantly, the hospitality and services extended by our team, especially by Chef Sounthar. We will share your kind appreciation with the team. We are truly elated that your visit at your home (Novotel) in Chennai was truly memorable. We look forward to hosting you soon. Best Regards, Rayan A
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PRICE RANGE
$59 - $76 (Based on Average Rates for a Standard Room)
LOCATION
IndiaTamil NaduChennai DistrictChennai (Madras)
NUMBER OF ROOMS
153
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Claim Your Listing Frequently Asked Questions about Novotel Chennai OMR
Which popular attractions are close to Novotel Chennai OMR?
Nearby attractions include Sai Baba Temple (0.5 km).
What are some of the property amenities at Novotel Chennai OMR?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Novotel Chennai OMR?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Chennai OMR?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Novotel Chennai OMR?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Novotel Chennai OMR?
Conveniently located restaurants include Famous Theory, Sigree Global Grill, and Deck 4.
Are there opportunities to exercise at Novotel Chennai OMR?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Novotel Chennai OMR have airport transportation?
Yes, Novotel Chennai OMR offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Chennai OMR?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Chennai OMR?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Chennai OMR offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.