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Cheaper
Average
Higher
About
4.5
#10 of 640 hotels in Jaipur
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Quintessentially a traditional Indian brand in its DNA, The Clarks Group of Hotels is one of the leading hotel groups in India, recognized throughout the nation for its unique flavor of hospitality and finesse. Over the years, The Clarks Group of Hotels has redefined the benchmark of luxurious living and has expressed high standards in the art of hospitality in Jaipur, Rajasthan as well as other parts of India. It has retained the spirit and charm of the traditions of India and has blended these with the latest technology that the industry has to offer. Clarks Amer is a hotel which is indeed classic as well as contemporary. For more than four decades, the Clarks Group of Hotels has had the continued honor of serving many distinguished guests from across the world.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Art Deco Style
Family
Languages Spoken
English, Hindi
Location
Jawahar Lal Nehru Marg, Jaipur 302018 India
Clarks Amer
4,121 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Clarks Amer enjoys a strategic location favored by many guests for its proximity to the airport and local attractions, set in a verdant area. While the hotel's atmosphere and cleanliness receive high marks for creating a welcoming environment, opinions on value and room quality are mixed.
Some travelers find the rooms spacious but outdated, and feel the pricing doesn't match the offered amenities and service. However, the staff's hospitality and professional service are often highlighted, despite occasional room service and communication issues.
Location
Convenient
Atmosphere
Inviting
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Warm
Amenities
Satisfactory
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Great place for the kids large garden area to play. Good ambience and the hospitality was awesome so cooperative staff. The breakfast was very tasty and they gave us various option and the lobby area was very hygienic.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clarks Amer, General Manager at Clarks Amer
Responded 4 Oct 2021
Dear Mr. Somvir, Greetings from Clarks Amer Jaipur ! Thank you for your feedback and choosing Clarks Amer as your valued choice. I am glad to know that you overall liked the stay, good ambience, breakfast quality, well maintained and hygienic lobby and found the staff cooperative. Please accept my sincere thanks for your 5 star rating which always motivate our team to serve our guest in best possible manner to have wonderful hospitality experience with us. At Clarks Amer, it is our constant endeavor to provide you with high standards of personalized service and efficiency.We do hope you will recommend us to your friends and associates and look forward to the pleasure of welcoming you back soon. Warm Regards Vivek Dubey
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Visited this property last week for a friend's birthday party. Ordered a pizza from zolocrust ...sply a thin crust pizza, which is their speciality,all the hygiene standards are taken care. Plus due to covid all the standards are followed , from the reception's check in till the check out everythings was taken care.
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Date of stay: November 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clarks Amer, General Manager at Clarks Amer
Responded 23 Nov 2020
Dear Guest Thank You for your Invaluable Feedback. We're really pleased to hear about your pleasant experience at Clarks Amer! It is your kind words of encouragement that make us perform better. We look forward to welcoming you again at Clarks with same warmth & care. With best wishes & regards Varij Sidana Front Office Manager
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I recently organised my daughter's wedding at Clarks Amer, Jaipur. My guests arrived from many countries across the globe. It was a two day event and we organised three major functions in the hotel.
All my guests were very happy with the arrangements, hotel location, rooms and over all upkeep of the hotel.
Hotel Manager Mr Bhavuk Arora coordinated hotel arrangements well and we are very happy with the approach of Mr Bhavuk and his readiness to ensure comfort of my guests and success of my functions .
The food from breakfast to lunch and dinner were superb. The staff at all food services were very very hospitable and their personalized services to me and my guests can never be forgotten. Overall all staff were very cordial and ready to serve, esp. Bhagwan Ram, Vikram, Sakti, Mohidin and K.K.Shef.
It was a wonderful experience for all of us with Clarks Amer and with all it's staff. We look forward to be their guest again.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ClarksGroup, General Manager at Clarks Amer
Responded 11 Mar 2020
Dear Guest, Greetings from Hotel Clarks Amer, Jaipur! At the outset, we would like to thank you for your detailed feedback. Thank you for your kind words of appreciation and encouragement. We are truly grateful for the wonderful things you have said about the hotel, teams and the services provided. Your kind words on the hospitality, service, restaurants and ambience has been noted and communicated to the team. It is only your valuable comments and suggestions that help us in our continuous endeavour to make improvements. We hope you will plan to stay with us again and enjoy our exquisite range of food and beverage options along with the other recreational facilities in the hotel. We thank you for your kind recommendation and look forward to welcoming you again. Warm Regards Pushp Dweep Bhargava Executive Manager
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We had gone for a anniversary and thought we had landed a 5 star deal at a great bargain. However, to our dismay the hotel was not at par with other 5 stars like Taj, Oberoi, etc
The sound isolation in rooms is pathetic, we can hear neighbor and even their TV's. Someone knocked on their door at 3 am and woke us up.
The bathroom was white in color and therefore even small spots shone.
One pleasant thing was the staff of restaurant which was friendly and helpful. But the reception and maintenance were bad. They did not address our concern of a noisy air conditioning unit in the room.
I would recommend it only to price sensitive visitors.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ClarksGroup, General Manager at Clarks Amer
Responded 19 Feb 2020
Dear Guest, At the outset, we would like to thank you for your detailed feedback. Please accept my sincere apologies for the inconvenience caused to you. We fully empathize with the situation you mentioned and we are truly sorry to have let you down. It is our commitment to make sure that every guest experience is an enjoyable one and we sincerely apologize that we failed you on this occasion. Rest assured that your feedback has been taken very seriously and shared with the respective teams to ensure the right measures are in place to prevent this from happening again. We would love for an opportunity to welcome you back whenever your travels bring you back to Jaipur. Warm Regards Pushp Dweep Bhargava Executive Manager
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If you give complaint reception staff they will not get back to u. When i arrived i saw bed sheet has stain & lots of hair it means they are not changing linen. I will share you pictures as well. If room is dnd staff will knock the door. Wifi is not working at all. When you complaint about dirty linen instead of sending any manager or call housekeeping guy he came & told madam do not give complaint as we do not have associates & he remove the linen from another room that also i found stain. Rooms are nit clean at all. Phones are dirty & corridor as well. I like only the pool side area. Requesting you to trained your staff.
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Date of stay: June 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ClarksGroup, Front Office Manager at Clarks Amer
Responded 14 Jun 2020
Dear Guest, At the outset, we would like to thank you for your detailed feedback. Please accept my sincere apologies for the inconvenience caused to you. We fully empathize with the situation you mentioned and we are truly sorry to have let you down. It is our commitment to make sure that every guest experience is an enjoyable one and we sincerely apologize that we failed you on this occasion. Rest assured that your feedback has been taken very seriously and shared with the respective teams to ensure the right measures are in place to prevent this from happening again. We would love for an opportunity to welcome you back whenever your travels bring you back to Jaipur. Warm Regards Varij Sidana Front Office Manager
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Before check in the hotel ,I met with an accident and the hotel not just arranged my hospital visit but two female from hospital accompanied me to get the plaster done on my ankle Because of the love , support and the family like feel they gave me I decided to stay 1 month and leave hotel once I am well enough to walk . The whole property is accessible by wheel chair , zolocrust and ta Blu bar is always a happening place to visit. The people are ready to go extra mile to help you and I never felt that I am in a hotel and not well ,I felt like among the family who are taking care of me . Thankyou so much for making it possible and I recommend the stay to all age groups weather you are looking for peaceful place to calm or party to chill out this place has everything to offer a spacious room , clean washroom and Greenery all around with very close proximity from airport , city centre and malls. In a nutshell one point solution in Jaipur for your stay with clean , calm and caring environment .
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Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clarks Amer, General Manager at Clarks Amer
Responded 12 Nov 2021
Dear Ms. Priya, Greetings from Clarks Amer Jaipur ! Thank you for your feedback and choosing Clarks Amer as your valued choice. Wishing a speedy recovery of yours. I am glad to know that you overall liked the stay, family environent at our hotel, our outlet like Zolocrust, Tablu, our spacious room, all around greenary, close location to airport, city center and found our hotel a complete value for money. Please accept my sincere thanks for your 5 star rating which always motivate our team to serve our guest in best possible manner to have wonderful hospitality experience with us. At Clarks Amer, it is our constant endeavor to provide you with high standards of personalized service and efficiency.We do hope you will recommend us to your friends and associates and look forward to the pleasure of welcoming you back soon. Warm Regards Vivek Dubey
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First impression when you enter the hotel, the gate keeper or a security guard, an old retired guy checking the car just as a formality. Once you enter there is a beautiful garden with metal structure of horse welcoming you. Huge lobby and efficient young reception team to welcome you. The room number 519, good size of the room with a view of the hotel garden and skyline of Jaipur. The room had all the basic amenities, though I never switched on television. Good lighting, ideal bed cushions for me. The room needs updation of colour and better housekeeping. The floor was sticky and with strains. Bathroom was very much mediocre. Oddly designed bathroom shape having round washbasin which was hardly below the tap. Many times repaired washbasin was shabby. Basic toiletries were there. In the shower area there was no place for keeping soap and shampoo. Surprised! It's basic requirement. Room had no room service menu and details about the facilities in the hotel. Room bar was empty. Business centre in non working condition but the guy at the reception was good enough to give laptop to finish my simple two minutes work. Internet of 512kb mentioned but hardly working even at that speed. The breakfast was most basic with minimum options of food. Even in bread only one option of brown bread was available. As I understand, after Covid 19, hospitality industry is in shambles and due to that they are not able to maintain hotel. The tariffs are at the rock bottom, stand alone hotels are finding difficult to survive. Minimum staff, minimum service, minimum facilities, and so cutting corners. Hope this beautifully made property revives soon.
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Date of stay: March 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clarks Amer, General Manager at Clarks Amer
Responded 26 Mar 2021
ear Guest, At the outset, we would like to thank you for your valuable feedback. Please accept our sincere apologies for the inconveniences caused to you. We fully empathize with the situation you mentioned and we're truly sorry to have let you down. It is our commitment to make sure that every guest experience is an enjoyable one and we sincerely aplologise that we failed you on this occasion. Rest assured that your feedback has been taken very seriously and shared with the respective teams to ensure the right measures are in place to prevent this from happening again. We would love for an opportunity to welcome you back whenever you are in Jaipur. Best Wishes & Regards Varij Sedana Front Office Manager
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To start with, i want to clarify that I never stayed at this hotel and after much deliberation, i have decided to not continue with my booking with this hotel. I booked this hotel to celebrate a family occasion via an online service provider, where it was advertised that on booking this hotel we will get free room upgrade (complimentary) and was really excited to get such an offer by paying decent price (screenshot attached). I dropped an email to the front office of the hotel that in case of availability, please do keep in mind for our booking so that when we arrive, we will get the requisite upgrade without much hassle. However, the front office reverted on my email that irrespective whether the upgrade category of room is available or not, we will expect you to pay us 1500 per room per night which was shocking to me as i have never experienced this before. I asked the FO executive to make me speak to his FO manager, who called me and said this is company policy and we can best do is charge you 1000 per room per night and that is the best we can do even if an upgrade category room is available. As a consumer I felt cheated and defrauded by unacceptable marketing strategy applied by this hotel and the online service provider and blatantly asking for money and that too in writing (screengrab attached). With this I could safely say (again my opinion and people may differ) but the hospitality industry is no longer a customer centric industry because of such institutions.
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Date of stay: February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clarks Amer, General Manager at Clarks Amer
Responded 18 Jul 2021
Dear Guest, At the outset, we would like to thank you for your valuable feedback. Please accept our sincere apologies for the inconveniences caused to you. We fully empathize with the situation you mentioned and we're truly sorry to have let you down. It is our commitment to make sure that every guest experience is an enjoyable one and we sincerely aplologise that we failed you on this occasion. Rest assured that your feedback has been taken very seriously and shared with the respective teams to ensure the right measures are in place to prevent this from happening again. We would love for an opportunity to welcome you back whenever you are in Jaipur. Best Wishes & Regards Varij Sidana
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stayed here for a week and was impressed with all of the safety measures the hotel was taking by having sanitation stations throughout the hotel including having wipes stocked in my room. I have stayed at other hotels the past 2 months and this was by far the most sanitized prepared hotel. I have Ambassador status at this brand and will definitely be coming back during the current crisis due to the hotel going out of their way to make sure the guests feel comfortable and safe.
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Date of stay: August 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clarks Amer, General Manager at Clarks Amer
Responded 22 Aug 2020
Dear Guest, Greetings from Hotel Clarks Amer, Jaipur! At the outset, we would like to thank you for your feedback. Thank you for rating us 5- star on our services. We hope you will plan to stay with us again and enjoy our exquisite range of food and beverage options along with the other recreational facilities in the hotel. We thank you for your kind recommendation and look forward to welcoming you again. Warm Regards Varij Sidana Front Office Manager
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i have travelled across the world and always boasted about Hotels and Services in India. However, my experience with Clarks Amer was horrible. I checked in yesterday for a day and even before giving me a room, the hotel wanted me to pay at the time of check-in, this was my first such experience where a 5 Start hotel asked to pay upfront. Then we went to the room, the internet speed is 512 Mbps, is it a joke? Railway station in India gives you 2 Mbps speed. There was only one dental kit (1 brush) in the Bathroom for a couple. Bathrooms were extremely dated, it looked nothing has been done to bathrooms for over 20 years. Overall, a waste of money. The hotel is more of a marriage center rather than a 5 start hotel. It should actually be immediately changed to 3 Starr Hotel by Authorities. They are cheating public.
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Date of stay: December 2021
Value
Location
Service
Room Tip:Its not a 5 Start from any standard. They are cheating public by charging 5 Star Rates
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clarks Amer, General Manager at Clarks Amer
Responded 8 Dec 2021
Dear Mr. Vikram, Greetings from Clarks Amer Jaipur! Thank you for sharing your experience during your recent stay at Clarks Amer Jaipur. Please accept my sincere apologies for the inconvenience you faced during the stay. As informed, the experience you had indeed regrettable but our efforts are always on to work on area’s where we can imporve. Further request you to treat this experience as an isolated one and not our routine way of service standered. We value your patronage and request you to kindly give us an opportunity to "make amends" and re-establish credibility with you. Assuring you of our best attention at all times. Warm Regards
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Dear Guest,
Greetings from Clarks Amer Jaipur!
Thank you for your feedback and choosing Clarks Amer as your valued choice. I am glad to know that you overall liked the stay and found our team hospitable.
Please accept my sincere thanks for your five-star rating which always motivate our team to serve our guest in best possible manner to have wonderful hospitality experience with us.
Clarks Amer, it is our constant endeavor to provide you with high standards of personalized service and efficiency. We do hope you will recommend us to your friends and associates and look forward to the pleasure of welcoming you back soon.
Warm Regards
Vivek Dubey
There are more places to choose from in the Jaipur area.
PRICE RANGE
₹7,503 - ₹18,547 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clarks amer hotel, Hotel Clarks Amer, clarks amer jaipur
LOCATION
IndiaRajasthanJaipur DistrictJaipur
NUMBER OF ROOMS
215
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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