Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Inspired by the imposing architecture of Rajasthan’s traditional havelis and located in the heart of the city, ITC Rajputana invites its guests to immerse in the romance and majesty of the royal era. ITC Rajputana offers 218 guest rooms and suites where the décor and amenities reflect the tastes of today’s global traveler. The restaurants bring alive the flavours of the region and gourmet delights from across the world. Meetings and conferences acquire a stately atmosphere while being outfitted with the latest equipment. The fragrant environs of the spa are an eternal temptation. Only 15 kilometers from the airport and half a kilometer from the city centre, the hotel combines ease of access with creative design and the deepest comfort.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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ITC Rajputana, Jaipur, a Luxury Collection Hotel, is renowned for its perfect blend of Rajasthani heritage and modern sophistication, with guests frequently lauding the cultural ambiance and entertainment. While the hotel's cleanliness and exceptional service are consistently praised, opinions on value vary; the food and service receive acclaim, yet some visitors feel the room quality doesn't justify the rates.
The amenities, including a spa and pool, are popular, and the central location is appreciated, despite occasional traffic woes. However, guests have called out that certain rooms could benefit from updates.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Pampering
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I was very impressed when someone contacted me before reaching that place for soft copies of ID's for a hygienic & smooth checkin, as expected the checkin took maybe 5 minutes in which they were nice enough to upgrade us to the next level of rooms also. Food at Peshawari is unmatched in taste and quality. I consider myself a very proud home chef but could'nt figure out how the burra came out so soft despite not being over cooked and ofcourse for the famed daal bukhara reems have already ben written....So superb that for both night we were their, we had dinner at this excellent restaurant. Lunch at coffee shop was as expected from a 5 star hotel , nice and scrumptious but the real out of the box thing was the breakfast, they don't know how to say no to any special request, over many an eggs benedict we enjoyed the ultimate luxury.
Would super recommend to anyone thinking about this hotel.
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Date of stay: October 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ITC Rajputana, Other at ITC Rajputana, Jaipur - a Luxury Collection Hotel
Responded 20 Oct 2020
Dear Guest, Greetings from ITC Rajputana! We are indeed grateful for such a lovely review and for choosing to stay at the ITC Rajputana, Jaipur. We are delighted to note that you enjoyed your stay during your recent visit. It is indeed a pleasure to hear words of praise about your experience and thank you for mentioning the overall services. Thank you so much for recommending us and we look forward to welcoming you back again at ITC Rajputana. With warm regards, Yours sincerely, Rishi Mattu General Manager ITC Rajputana- A Luxury Collection Hotel
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My first visit to this beautiful property, located near the railway station in Jaipur. As you enter, the hotel lobby gives you a grand feeling and the staff at the reception is so warm and courteous. The food and arrangement for sanitisation is the best i have ever seen in any hotel chain. Every single cutlery/plate was separately packed which provided the extra assurance to us.
Me and my wife were most impressed by the exemplary service. Each of our request was catered with a quick turnaround time. Being newly married, we also got special treatment such as a complimentary room upgrade, cake etc.
I would like to mention Manoj’s name who took amazing pictures of us. I have never seen any hotel staff being assigned a duty just to click pictures of the guests or take care of them in every possible way.
Only thing as a point of improvement would be , to maintain the property from outside as it gives a feeling it has not been renovated from quite sometime.
Regards Angad
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ITC Rajputana, Other at ITC Rajputana, Jaipur - a Luxury Collection Hotel
Responded 16 Oct 2020
Dear Guest, Namaste ! Thank you for sharing your lovely review following your recent stay at the ITC Rajputana. We are grateful for the positive comments you have made regarding our hotel and its services. It is our utmost endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you and your wife had a pleasant and comfortable stay. I am delighted to know that you liked the interiors of the Hotel, food, services and hygiene and sanitation etiquettes. Your appreciative sentiments has been passed on to Manoj and your kind remarks reinstate his efficiency. We have also made a note of your observations on areas which need improvement and sincerely apologize for the inconvenience reported. We shall review the points highlighted by you and you will notice a perceptible difference during your next visit. We do value your patronage and we look forward to the pleasure of welcoming you back soon. Warm regards, Yours sincerely, Rishi Mattu General Manager ITC Rajputana – A Luxury Collection Hotel
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We stayed there for 2 nights on 21st and 22nd October 2020 and felt it was definitely a good choice. Infact, the perfect choice The Covid protocols were maintained. The rooms sanitised and care taken to sanitize every table in the dining room as soon as a person leaves the table. We were in our own car and the parking slot available made it easier to self park ( valet system at the moment not there). The decor of the dining restaurants are interestiung. Just a little observation- The Jal mahal either should have a water body or change the name. It has a composite culture with the pietrra dura work thrown in..so change of name is possible. As for the buffet spread, not only was it huge, delicious but the care taken by the managers and service people made it extra special. Here, I must make mention of Mr Gokul and Mr Aiswarya and a special word of thanks goes top them for their special care. had dinner at Peshawari and the food ( Sikandri Raan) was somethinbg to die for. Here too, the Manager who was there taking care of us on 22nd for dinner and the chef get our special thanks. The house keeping staff Mr Harivilas- to you goes our special Namaste and wishes. He found our track suit in the room after we checked out and immediately reported it to Ms Sneha Bhumji who wqs prompt in contacting us, keeping it sanitised and packed neatly for us to pick up. Thats what makes ITC so special and favoured. The ability to let guests feel comfortable in their own space, not being pushy and yet being alert, is why I strongly recommend this luxury hotel. Befor I end, a special word of gratitude to the front office and reception team and Ms Aditi for their constant support and being efficient . Honestly, the Culinary programme stands out. Thankyou all for this special stay
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Date of stay: October 2020
Rooms
Cleanliness
Service
Room Tip:Pool side view room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ITC Rajputana, Other at ITC Rajputana, Jaipur - a Luxury Collection Hotel
Responded 26 Oct 2020
Dear Guest, Namaste ! Thank you for taking the time to share your review following your recent stay at the ITC RAJPUTANA. Thank you for your appreciation about generous efforts made by all the departments and they are extremely happy to read that they left a positive impression on you with superlative service. I have shared your words of appreciation with the team they are truly touched with your kind words of appreciation. We have made a note of your observations on Jal Mahal, we value our customers opinions and would like to thank you for bringing this to our attention. My team and I are inspired by your comments and look forward to your continued visits. We hope to have another opportunity soon to welcome you back for a more pleasant stay. Warm regards, Yours sincerely, Rishi Mattu General Manager ITC Rajputana- A Luxury Collection Hotel
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Clean, well maintained, and luxurious Bonvoy property with modern amenities and excellent service. Rooms were spacious, bed was comfortable, and towels were soft. The restaurants and bars on the property are excellent and the staff are well trained and professional. We ate at Peshawri for dinner and it was our best meal in India. Very good breakfast with both International and Western selections. Preparers and waitstaff use good hygiene and there was no hesitation in eating any of the cold dishes. Gym had cardio and free weights. Would definitely recommend and return.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ITCRAJPUTANA, General Manager at ITC Rajputana, Jaipur - a Luxury Collection Hotel
Responded 7 Mar 2020
Dear Guest, Greetings from ITC Rajputana, Jaipur! Thank you for taking out your valuable time and sharing your experience with us. We are glad to know that you liked the rooms, facilities, restaurants, staff, gym and food at Peshawri. We look forward to welcome you back in the future. Warm regards, Rishi Mattu General Manager ITC Rajputana - A Luxury Collection Hotel
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If you’re really scared of COVID and are looking for a minimum contact holiday, this is the hotel. I have traveled quite a lot in the last few months but nowhere have I experienced this kind of precision and effort at following COVID safety protocol. They have a screen that measures your temperature once you enter, sensors newly installed on old style taps, floor tappers to call the lift and sensors installed to be able to choose your floor without contact. Breakfast was great with huge shields placed in front of the food where only the server serves you and you cannot contaminate the food. Room service menus are also through QR code. Plates, cutlery, glasses were all sanitized and covered with wrappers and rooms had sticker seals on the door ensuring you have sanitized rooms. I can’t imagine the amount of money they have spent on making the hotel COVID safe. The double room was shockingly cheap at 5000 including breakfast. Breakfast was yummy and the entire stay was very nice. They were kind enough to let us check in when we came early with out making a big deal about it like hotels usually do. Very happy with my stay here.
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Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ITC Rajputana, Other at ITC Rajputana, Jaipur - a Luxury Collection Hotel
Responded 3 Feb 2021
Dear Guest, Greetings from ITC Rajputana- A Luxury Collection Hotel ! Thank you for your valuable review. It is the encouraging feedback from patrons like you which keeps us motivated and continue to strive for excellence in all aspects. I have shared your feedback with my team and they were delighted to hear from you. Your patronage is truly valuable. We look forward to being at your service again in the near future. Warm regards, Yours sincerely, Rishi Mattu General Manager ITC Rajputana- A Luxury Collection Hotel
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ITC has their slogan as “responsible luxury”. Usually slogans are just slogans but here it is quite apt. The lobby is one if the most beautiful we have ever seen, very tastefully built with marble. The checking process was run of the mill but smooth enough. Room is spacious with all the amenities week thought of. We noticed that money was spent on what is useful and saved on things that are frivolous. The hotel put a lot of emphasis on eco friendliness. They minimized plastic/single use items such as tooth brushes/comb limiting them to “please ask if you need”.
Overall, we have become loyal customers for ITC brand. This is our second property ( ITC Kakatiya the other). We are heading to ITC Kohenur tomorrow. It hits the sweet spot for us.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ITCRAJPUTANA, General Manager at ITC Rajputana, Jaipur - a Luxury Collection Hotel
Responded 12 Feb 2020
Dear Guest, Greetings from ITC Rajputana! Thank you for taking out time to share your valuable feedback with us. It is our pleasure to note that you liked the decor of the hotel and appreciate our efforts towards Responsible Luxury. We thank you for your kind words and look forward to host you soon again. Sincerely, Rishi Mattu General Manager ITC Rajputana, A Luxury Collection Hotel
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I have ordered online food ,Lots of choice in the menu ,After long time had amazing food ,Specially Paneer Khada Masala and Murgh Jodhpuri. Food packaging was good with full safety ,Value for money ....
Really we enjoyed the Food ,during @ Stay Home ....
Thanks to all Staff ,They are providing excellent food during LOCKDOWN ...
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Date of stay: April 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ITC Rajputana, Other at ITC Rajputana, Jaipur - a Luxury Collection Hotel
Responded 13 Jul 2020
Dear Guest, Namaste! Thank you for taking out your valuable time and sharing your feedback with us. We are delighted to know that we were able to serve you well and you enjoyed the Paneer Khada Masala and Murgh Jodhpuri. We look forward to hosting you soon again. Regards, Rishi Mattu General Manager ITC Rajputana - A Luxury Collection Hotel
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We stayed at the ITC Rajputana in March of 2019, overall we had a very good stay.
The issues were minor:
Upon check in we realised the pool was closed for maintenance, this was disappointing. I’m not sure whether our travel agent or the hotel omitted to pass this information on to us, either way we were not aware of this. It would have been good to provide your guests access to the pool facilities of another hotel.
The view from some of the rooms is not the best. We overlooked a highway underpass. Request a pool view room, not one that overlooks the street. The rooms are beginning to show their age.
The positives:
Our highlights of this hotel were the hotels exceedingly friendly and helpful team members and the hotels restaurants.
The staff consistently go out of their way to ensure guests have an enjoyable and memorable stay. Special mention to the concierge team who were more than happy to move us from room to room until we found one that suited us.
The rooms were always immaculate and very comfortable with a range of amenities.
All of the hotels restaurants were excellent. We enjoyed breakfast each morning with a wide array of savoury, sweet, western and Indian options available. My personal highlight of my stay at the ITC were the paneer parathas which I began to have for breakfast each morning, freshly prepared by the chef.
For lunch and dinner the hotels a la carte restaurants served a wide array of both local and western options. The food was all excellent, very fresh and quiet authentic. We did feel however that the prices were incredibly high, at times we felt as if we were being price gouged. The prices were equally extravagant in the bar. This led to us choosing to eat out of the hotel some nights which was a shame.
The style of the hotels main lobby and common areas is very welcoming and authentically Indian. I would love to see this Contemporary design be extended to the rooms.
Overall we had an excellent stay at the ITC Rajputana.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ITC Rajputana, Other at ITC Rajputana, Jaipur - a Luxury Collection Hotel
Responded 14 Jul 2020
Dear Guest, Namaste! Thank you for taking out your valuable time and sharing your feedback with us. We have noted your suggestions and regret to know that there were some areas where we did not meet your expectations. We ensure to work on the highlighted points. We look forward to welcoming you soon again. Regards, Rishi Mattu General Manager ITC Rajputana - A Luxury Collection Hotel
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ITC Rajputana truly is a luxurious escape from the daily routine. It is located in the heart of the city and is stone throw away from all the major markets. The staff here are extremely courteous and helpful and provide one of the best services I have experienced. They are the best I have ever seen. The food is mouthwatering. They have multiple restaurants, each with its own special delicacies and theme. ITC Rajputana takes sanitisation to the next level. The rooms are throughly sanitised every single day and each and every cutlery they provide is sanitised and sealed for the guest's safety. It was truly a magnificent stay.
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Date of stay: January 2021
Value
Service
Sleep Quality
Room Tip:Best staff and service. Utmost sanitisation and safety precautions are followed. Luxurious rooms...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ITC Rajputana, Other at ITC Rajputana, Jaipur - a Luxury Collection Hotel
Responded 13 Feb 2021
Dear Guest, Namaste ! I wish to appreciate and thank you for the ratings and the feedback shared with us in your review. It is indeed a pleasure to hear words of praise about your experience and thank you for mentioning the overall services and facilities. We do value your patronage and we look forward to the pleasure of welcoming back. Warm regards, Sincerely, Rishi Mattu General Manager ITC Rajputana- A Luxury Collection Hotel
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Wonderful, amazing stay at ITC Rajputana last week. We stay at this property a few times every year and were hoping to not miss out this year. Luckily, the hotel opened last week for limited guests and had a well defined protocol for sanitising and maintaining necessary precautions. The service was excellent. The staff went out of their way to make sure we had everything we wanted. There were no buffets but we had a wide choice of menu - Indian, Oriental and Continental - and we were thoroughly pampered by Dharam Singh, Rohit Nanda, Mandeep and Shahbaz. A big thank you to all of them, as well as the others there at the front desk, housekeeping, etc who helped make it special for us and to Arun Singh, in sales, who made this possible.
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Date of stay: June 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ITC Rajputana, Other at ITC Rajputana, Jaipur - a Luxury Collection Hotel
Responded 14 Jul 2020
Dear Guest, Namaste! Thank you for taking out your valuable time and sharing your feedback with us. We are delighted to know that we were able to serve you well and you enjoyed your stay with us. The team is happy to hear from you and look forward to welcoming you soon again. Regards, Rishi Mattu General Manager ITC Rajputana - A Luxury Collection Hotel
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There are more places to choose from in the Jaipur area.
PRICE RANGE
₹15,911 - ₹25,078 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
itc rajputana, jaipur hotel jaipur, sheraton hotel rajputana, sheraton jaipur, sheraton rajputana hotel
FORMERLY KNOWN AS
Sheraton Rajputana Palace Hotel
LOCATION
IndiaRajasthanJaipur DistrictJaipur
NUMBER OF ROOMS
218
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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