Four Points by Sheraton Jaipur, City Square

Four Points by Sheraton Jaipur, City Square

Room was missing the iron.
Traveller (1152)
Panorama at the Four Points by Sheraton Jaipur, City Square
360
Panoramas (15)
Room & Suite (416)

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₹4,535
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₹5,151
Fully refundable before Sat, 8 Jun
No prepayment needed
Get rewarded with One Key
₹5,151
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About

4.5
#102 of 622 hotels in Jaipur
3.9 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.2 of 5 bubbles
Value
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
City View
Mid-range
Languages Spoken
English, Hindi
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Board games / puzzles
Kids stay free
Highchairs available
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Saltwater pool
Plunge pool
Shallow end in pool
Fence around pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Special diet menus
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Foot massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Minibar
Cable / satellite TV
Walk-in shower
Safe
Telephone
VIP room facilities
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Hair dryer
Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Hotel links
Special Offer:Earn points toward free nights.

Location

Tonk Rd City Square, Jaipur 302018 India
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 74 out of 100
74
Sanganeer Airport
2,937Reviews32Q+A100Room tips
Traveller rating
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  • 81
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Detailed Reviews
ROHIRA wrote a review Feb 2020
Mumbai, India10 contributions26 helpful votes
4.0 of 5 bubbles
thanx everyone, had a pleasant business stay.
Ms. Kajal and shivani helped me for quick check inn. both were very polite.

Mr. Prashant at eatery (restaurant) made me feel at home and offered me my choice of food.

Mr. Yatendra at Club lounge was also very polite and helped me serve with variety of drinks available at lounge.

overall a happy business trip/stay.

only 01 request, remove all plants from lounge and outside rooms, as they are creating more mosquito menace

thanx.
Read more
Date of stay: February 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FPBS M, General Manager at Four Points by Sheraton Jaipur, City Square
Responded 23 Feb 2020
Dear Guest, Your recognition of our staff and hotel, is indeed very encouraging for us. Serving you, brings great happiness and satisfaction to us and we look forward to your return next time. Thank you for taking time out, to pen down your experiences. With regards, Ashu Bhatnaggar
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LoungerLondon wrote a review Feb 2020
Dorking, United Kingdom280 contributions164 helpful votes
4.0 of 5 bubbles
Situated between the airport and the old city this is a large, somewhat impersonal, hotel. We stayed in a Club Room on Top floor. Cost a bit extra but worth it for a really large room and bed and a nice ‘happy hour’ (6 to 8) with free alcohol and food. Shower and towels were very good and great views over the city.
Breakfast was very Indian but you could get eggs and omelettes. For some reason they play British pop music rather loudly so it was not a relaxing start to the day (I can guarantee that not one of the people in the room at breakfast would have wanted that music on). Dinner was buffet style and what we had was delicious. Restaurant Manager seems to run a tight ship.
Front desk were very efficient and helpful. Aakil is a bit of a star - very pleasant chap who gets everything done with a smile and no fuss.
Read more
Date of stay: February 2020
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Definitely go for Club Room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FPBS M, General Manager at Four Points by Sheraton Jaipur, City Square
Responded 10 Feb 2020
Dear Guest, Your recognition of our staff and hotel, is indeed very encouraging for us. Your feedback points have been noted and we shall be making the adjustments on guest's experiences. Serving you, brings great happiness and satisfaction to us and we look forward to your return next time. Thank you for taking time out, to pen down your experiences. With regards, Ashu Bhatnaggar
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Atul wrote a review Aug 2020
39 contributions
5.0 of 5 bubbles
Placed in the centre of the city, this hotel makes a good destination for a quick in/out. I enjoyed my stay here, warm staff that would make adjustments to the stay basis my request. I had a seamless checkin/checkout and the team was quick to acknowledge my status with Bonvoy.

Breakfast is a great experience, service is top notch. The staff would check in you to ensure that you're having a great meal and would customize your orders basis your request.

I'd recommend this hotel for folks that are on business/budget. This hotel is also super close to the airport, so making your commute hassle free.
Read more
Date of stay: February 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Close to the airport, opt for rooms away from the main road (it's quieter)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FPBS Marketing, Marketing at Four Points by Sheraton Jaipur, City Square
Responded 6 Aug 2020
Dear Guest, Your recognition of our staff and hotel, is indeed very encouraging for us. Serving you, brings great happiness and satisfaction to us and we look forward to your return next time. Thank you for taking time out, to pen down your experiences. With regards, Ashu Bhatnaggar
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sharad S wrote a review Oct 2020
Taveuni Island, Fiji65 contributions34 helpful votes
3.0 of 5 bubbles
The room though told ready, had no towels. When asked housekeeping brought one towel for the twin room, no hand towels and no toiletries. When I told housekeeping we needed two towel sets and toiletries he insisted there was another set in the room. When I showed him nothing there he said ok I will bring back. If course he never came. Had to call housekeeping again who then sent a second set and some toiletries with another person.
When wanted to go for dinner, the door did not lock from outside. Called reception and a young lady showed up in no time. She understands the problem, called housekeeping who lives he before had problems accepting there was a problem. The young lady from reception (sorry I was very upset and digit to note her name) quickly took charge, called engineering to fix the problem. She also took our key card (which was not working) and brought a replacement. She actually knew the meaning of hospitality and practiced it. A sunshine in an otherwise unpleasant experience.
The other saving grace for the hotel was the food which was good, although the tumblers could be cleaner. Also they did not have cold mineral water, only at room temperature. But the food was good. The food and the lady at the front desk make this one star experience 3 star.
Read more
Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FPBS Marketing, Marketing at Four Points by Sheraton Jaipur, City Square
Responded 10 Oct 2020
Dear Guest, Our sincere apologies for your experiences not going as expected. While we have looked into every aspect of your detailed feedback, we have initiated a thorough scrutiny of all above grey areas. Our in-room guests amenities are sanitized at procurement and placed as per our guests requests only to ensure that hand touch points are minimized. The above measures are implemented and we are back to our safety promise. It is unfortunate to have fallen short of your expectations and will be more than thrilled to have you back again - only to re-instill your confidence in our services and brand, With warm regards, Ashu Bhatnaggar
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Himanshu S wrote a review Oct 2020
3 contributions
1.0 of 5 bubbles
Pathetic experience. I stayed here with 16 guests for 2 days and the experience was horrible.
it took them around 2 hours to give Shower gel/towels/toiletries or even cups in the room every time.
There was no sanitization in the common areas. We had to walk upto the reception to get minutes things like water bottle after waiting for hours.
they didn't care even after complaining a couple of times.
Please avoid if possible.
Read more
Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FPBS Marketing, Marketing at Four Points by Sheraton Jaipur, City Square
Responded 10 Oct 2020
Dear Guest, Our sincere apologies for your experiences not going as expected. While we have looked into every aspect of your detailed feedback, we have initiated a thorough scrutiny of all above grey areas. Our in-room guests amenities are sanitized at procurement and placed as per our guests requests only to ensure that hand touch points are minimized. The delays as stated by you are not-acceptable and we have now deployed teams to support quicker deliveries. It is unfortunate to have fallen short of your expectations and will be more than thrilled to have you back again - only to re-instill your confidence in our services and brand, With warm regards, Ashu Bhatnaggar
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Prabhjyot S wrote a review Jun 2020
Jaipur District, India3 contributions10 helpful votes
2.0 of 5 bubbles
i was quarantined in this hotel for seven days, being in the room for entire day one needs ample amount of water, I was refused to serve water. i was given 3 bottles 1 litre each and straight away said I wont get any more for the day. it is like you are ineligible to stay in this hotel if you need to drink more than 3 litres of water in a day.
Read more
Date of stay: June 2020
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FPBS Marketing, Marketing at Four Points by Sheraton Jaipur, City Square
Responded 8 Jul 2020
Dear Guest, Our sincerest apologies for your experiences and thank you taking out time in sharing your valuable feedback. Learning from your feedback, we have made improvements on our water delivery and commence placing large capacity water jars in our guests staying through Vande Bharat Mission. Staff have also been advised accordingly and no further refusals on basic essentials. With warm regards, Ashu Bhatnaggar
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yogesh Rohira wrote a review Aug 2020
1 contribution
3.0 of 5 bubbles
Food and hospitality were good at Hotel.
Mr. Saurabh was good to greet at reception.
Mr. Prashant Pandey, restaurant incharge arranged to give good hygienic and hot food.

Cleanliness is required a bit more in entire property, I understand in this pandemic shortage of staff, but to maintain star grade and Marriott circle it should be done soon.
Read more
Date of stay: August 2020
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FPBS Marketing, Marketing at Four Points by Sheraton Jaipur, City Square
Responded 20 Aug 2020
Dear Guest, Many thanks for sharing your feedback with us. Your appreciation of our teams service is being shared and we have noted your observations on our property general cleanliness. This is being mobilized immediately for an all areas for a thorough spring cleaning periodic cycle. Looking forward to having you back with us... next time ... with your friends and family. With warm regards, Ashu Bhatnaggar
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sukriti wrote a review Oct 2020
3 contributions4 helpful votes
1.0 of 5 bubbles
After the Pandemic situation, first time we stepped out of Gurgaon to Jaipur for a long weekend. Before booking this hotel, we called at the hotel to check if they are taking all the safety precautions and we were assured that they are taking all necessary measures. When we reached the hotel, no one checked our temperature or insisted us to sanitise ourselves. We couldn’t have a five star property feel and experience. It was just like any three star property. Hotel room was not clean enough. Finger prints could be seen on the furniture. Basic amenities like toiletries were not there and were available on request only. We had lunch and breakfast included in our booking. While the starters of lunch were good, main course did not seem to be fresh. It appeared to be leftover of last night. We requested to repeat a portion of starter (in room dining), but nobody turned up for the same. We requested for water bottle at night, but when no one brought it within the next two hours, we had to personally go to the reception to get it. There was seepage that could be seen on the wall inside room
(attaching picture).The room service was simply pathetic.

On several requests, they managed to upgrade us to a sweet which was good and spacious, however, the staff service and overall experience was not upto the mark and hence, left us dissatisfied.

Breakfast buffet was again mismanaged. Nobody bothered to check temperature of guests before entering in the restaurant. Buffet spread was below average considering their self proclaimed (marriot) standards of Four Points by Sheraton. We had booked it for 2 days but checked out in one day itself as we felt very unsafe considering the Covid Situation.

It was a very bad experience and we would never go back to this property again.
Read more
Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FPBS Marketing, Marketing at Four Points by Sheraton Jaipur, City Square
Responded 10 Oct 2020
Dear Guest, Our sincere apologies for your experiences not going as expected. While we have looked into every aspect of your detailed feedback, we have initiated a thorough scrutiny of all above grey areas. Additional resources are now deployed to ensure checks at entry and exit points of the hotel. Our in-room guests amenities are sanitized at procurement and placed as per our guests requests only to ensure that hand touch points are minimized. During our buffet meal periods also, we are encouraging guests to drop by during non-peak time zones, to avoid waiting. The above measures are implemented and we are back to our safety promise. It is unfortunate to have fallen short of your expectations and will be more than thrilled to have you back again - only to re-instill your confidence in our services and brand, With warm regards, Ashu Bhatnaggar
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SKM1973 wrote a review Nov 2022
Ahmedabad, India70 contributions78 helpful votes
1.0 of 5 bubbles
Stayed at this hotel for a night with family.
The location is pathetic,so much so that the glass windows are all frosted in the rooms,no sunlight in the morning and a gloomy atmosphere in the rooms.This was comparable to cheap budget hotels and was a big let down as soon as we checked in.The bathrooms are tiny and congested.
The spread at the breakfast was limited and lacked in taste and flavour.The waiters at the restaraunt on the first floor weren’t exactly friendly either.The staff at reception had problems with the electronic key,saw three guests return to the desk asking for new keys as they just wouldn’t work.
Overall,slightly disappointed with the Marriott Bonvoy group for having this sorry hotel in their group.
Read more
Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager - Four Points By Sheraton Jaipur, General Manager at Four Points by Sheraton Jaipur, City Square
Responded 25 Nov 2022
Dear Guest, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Pankaj Chand Rooms Division Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shivansh Mathur wrote a review Jun 2020
2 contributions1 helpful vote
2.0 of 5 bubbles
I am staying here in my quarantine and with the facilities I have received until now I am not going to recommend this hotel to anyone. There is no room service no regular cleaning, no hot water in the showers, TV not working and there are no room essentials and in the room at few places I can see easy unfinished things and the floor is also squeaking.
I understand that the times are not good but this is no way treat any person.
The only few things that I am getting good is A/C, WiFi and okish bed, apart from that I can't say.
So from me I am never going to recommend this hotel to anyone.
Read more
Date of stay: June 2020
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesService
Room Tip: Do not come here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FPBS Marketing, Marketing at Four Points by Sheraton Jaipur, City Square
Responded 8 Jul 2020
Dear Guest, Our sincerest apologies for your your inconveniences and we thank you for taking out time in sharing the same. While we ensure towels replenishment - as and when required, rooms cleaning - stands recommended at departures wherein each room is sanitized after the mandatory isolation. This is also as per the guidelines issued by the health authorities. We will definitely look into the other concern areas, as highlighted in your feedback and thank you for appreciation for certain services and hope to win back your trust with a repeat opportunity to serve you. With warm regards, Ashu Bhatnaggar
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Scenic36699577351 asked a question Apr 2022
Kolkata (Calcutta), India
Can I order food from Zomato or swiggy?
Answer from Viharin_Nidhikm
New Delhi, India240 contributions130 helpful votes
No idea. May be you could check at zomato or Swiggy app when you would be in Jaipur
Hyderabad, India157 contributions107 helpful votes
I believe you will definately provided at additional guest charges
Swagat Acharya asked a question Feb 2021
Bengaluru, India22 contributions19 helpful votes
Are there unlimited drinks offered during club happy hours for folks with club access?
Answer from Charu Kashyap
Mumbai, India11 contributions
You need is to inform the front office regarding your check in time and cross check if it can be done in accordance to your time. Kindly get in touch with them for your enquiry.
H P wrote a tip Jan 2024
1 contribution1 helpful vote
1.0 of 5 bubbles
"Stay somewhere else."
Read full review
Niladri Mitra wrote a tip Dec 2023
Gurugram (Gurgaon), India229 contributions23 helpful votes
4.0 of 5 bubbles
"the higher floors offer nice views of the city and the aravali hills"
Read full review
Sherpa40389347348 wrote a tip Oct 2023
1 contribution
1.0 of 5 bubbles
"If you value your money don't visit here. if you have a lot of money to waste must visit"
Read full review
Trailblazerram wrote a tip Oct 2023
Derby, United Kingdom185 contributions34 helpful votes
4.0 of 5 bubbles
"The pool is nice but is the gathering place for a flock of pigeons!"
Read full review
EnjoyUrHoliday wrote a tip Sept 2023
Gurugram (Gurgaon), India279 contributions48 helpful votes
4.0 of 5 bubbles
"Higher is better "
Read full review
Not the right property for you?
There are more places to choose from in the Jaipur area.
PRICE RANGE
₹4,153 - ₹4,983 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton jaipur hotel jaipur, 4 points by sheraton jaipur
LOCATION
IndiaRajasthanJaipur DistrictJaipur
NUMBER OF ROOMS
114
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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FOUR POINTS BY SHERATON JAIPUR, CITY SQUARE (Rajasthan) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Four Points by Sheraton Jaipur, City Square
Which popular attractions are close to Four Points by Sheraton Jaipur, City Square?
Nearby attractions include Ultimate Urban Adventures Private Limited (0.3 km), The Home Story (0.2 km), and Ayappa Temple (0.2 km).
What are some of the property amenities at Four Points by Sheraton Jaipur, City Square?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Four Points by Sheraton Jaipur, City Square?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Points by Sheraton Jaipur, City Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points by Sheraton Jaipur, City Square?
Yes, free parking, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Four Points by Sheraton Jaipur, City Square?
Conveniently located restaurants include Anushthan, The Eatery - Four Points By Sheraton, and Doorbeen Restaurant.
Are there opportunities to exercise at Four Points by Sheraton Jaipur, City Square?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Four Points by Sheraton Jaipur, City Square have airport transportation?
Yes, Four Points by Sheraton Jaipur, City Square offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Points by Sheraton Jaipur, City Square?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Jaipur, City Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Points by Sheraton Jaipur, City Square?
The staff speaks multiple languages, including English and Hindi.
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