City Hotel

City Hotel

121 City Terrace Main Gate, Walchand Hirachand Marg, Opp. C.S.T. Station, Mumbai 400001 India
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Avg. ₹2,512 /night, 3/19 - 3/20
₹4,505
per night
₹3,336
per night
₹2,166
per night

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About

#315 of 751 hotels in Mumbai
4.0 of 5 bubbles
Location
2.2 of 5 bubbles
Rooms
2.7 of 5 bubbles
Value
2.8 of 5 bubbles
Cleanliness
2.9 of 5 bubbles
Service
2.7 of 5 bubbles
Sleep Quality
We are prime location prepoerty situated at the heart of the city. Where access to all parts of Mumbai is easy and fast. It's a budget hotel where people have crunch on budget for stay they can think of this property very often. Regards
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Property amenities
Valet parking
Bicycle rental
Airport transportation
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Car hire
Self-serve laundry
Room features
Air conditioning
Room service
Safe
Room types
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
Languages Spoken
English, Hindi
Traveller rating
  • 22
  • 31
  • 30
  • 22
  • 27
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Detailed Reviews
Manuel K wrote a review Apr 2015
London, United Kingdom
3.0 of 5 bubbles
The hotel is walking distance to the Victoria Terminus, not even five minutes.
Rooms are very basic but clean, very small as a shoebox, no space to move around.
No windows.
Breakfast is included and served in the room: coffee or tea and toasts, that's it!
Wifi only at the lobby, signal very strong.
Staff very friendly.
If you have an early train to catch is the perfect choice, otherwise there is so much better out there.
Read more
Date of stay: April 2015
3.0 of 5 bubblesValue
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
iamacancerian wrote a review Mar 2015
Jalna, India
3.0 of 5 bubbles
This hotel is located in central area accessible from CST and closer to all key areas thus making it ideal for business travelers. The rooms are small and tariff is expensive yet due to locations makes convenient place to stay. Hotels provides simple breakfast too.
Read more
Date of stay: March 2015
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claire W wrote a review Mar 2015
New Zealand
2.0 of 5 bubbles
Only reason we stayed here was we missed our train at CST and this was the closest hotel we could find at 11 o'clock at night in Mumbai.
Its old, antiquated, and the lift should be in a museum - but at least it had a lift.
The rooms are very small. However, they were clean. No views and some very interesting smells, just like the rest of Mumbai.
Found it to be very expensive for what we got.
Read more
Date of stay: February 2015
2.0 of 5 bubblesValue
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mihir wrote a review Jul 2023
5.0 of 5 bubbles
In this July, as our onward train was in early morning from CSMT, we stayed for a night in this gem. Just a 5-min walking distance to CSMT. Rooms, ambience, services etc. were excellent. Blindly consider this when you are in Mumbai and around CSMT.
Read more
Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: When you are around CSMT in Mumbai and for a short time, do consider this.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sch_Aron_Bp wrote a review Apr 2020
Budapest, Hungary
5.0 of 5 bubbles
The hotel is opposite of CSMT, so very centrally located. The rooms are clean and equiped with all the basic amenities. We had 5 rooms on 2 different days, some of them had a quite low ceiling, but if you don't plan to spend here all your day, it's ok.
The hotel has a very good price/value ratio.
Read more
Date of stay: October 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Revenue Management at City Hotel
Responded 17 Dec 2020
Dear Guest, Greetings from City Hotels Mumbai! We thank you for choosing to stay with us, and taking time out to share your valuable feedback. We are delighted to know that the location of our property along with the services and facilities offered by us was as per your expectations. We look forward to welcoming you again in the near future. Best regards, Management- Hotel City Palace.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sim35 wrote a review Feb 2015
Hyeres, France
2.0 of 5 bubbles
This hotel has lot of very small rooms. The location is perfect (2min from Chhatrapati Shivaji Terminus) but the price is sooooo high. I know we are in Mumbai but still, 1700 INR for a double bedroom is too much for India and for what we had.

The workteam is always asking for tips. You have 1 worker for the lift, 1 who's carrying your bag, 1 for the room service, 1 at the reception..... And they all want tips LOL
Read more
Date of stay: January 2015
2.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
zahid4u84 wrote a review Jan 2015
Toronto, Canada
2.0 of 5 bubbles
Got a small room with shared washroom at an expensive price compared to other hotels. Rooms are too small and no view outside. It's like staying in a ship cabin just enough to sleep. Though it's in the core of the city not value for money. Breakfast is included.
Read more
Date of stay: January 2015Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
patsevil wrote a review Sept 2012
Madrid, Spain
+1
1.0 of 5 bubbles
It cant be called hotel, first of all to reach to the room you have to go for small hall with very low ceiling,in the hall there are the common toilets, small and dirty with intense smell pee, the room is storage room with two very small bed, walls full of dams and insects, everything dirty. You cant reduce the ac and its very cold but if you unplug it is worst because you can feel the pee smell. The service horrible too,the staff were very rude. I booked it because we had to wait for the train for some hours but in the end we left the room and we had to wait in the rail station.
Read more
Date of stay: August 2012
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aisquash wrote a review Jan 2012
Mumbai, India
2.0 of 5 bubbles
This is a very low budget hotel, and for those on a shoestring budget, offers some very small rooms with shared bathrooms, which are dirty. The room I stayed in had no window, no furniture etc and large enough for only a single bed to fit in, and only an AC in the name of creature comfort! Can't think of anything else to review, as there is nothing else!

Location is near CST station, from where local and long distance trains originate. There are budget restaurants nearby, including McDonalds.

Consider this hotel ONLY if on a very tight budget.
Read more
Date of stay: February 2011
3.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: Increase budget and go elsewhere!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
milliebell wrote a review Apr 2008
northern England
1.0 of 5 bubbles
I arrived in Mumbai without a booking and several places were full. City Palace had a room. I took it not realising how bad it would get. The room was tiny -barely bigger than the single bed, windowless and actually was one room divided into two by a sheet of plywod, with the AC unit split between the two rooms. The shower and toilet rooms were further up the corridor. At all times, make staff were loitering around the corridor and didn't seem to have anything to do. Later that evening, I went to go to the shower room. I was shocked to find that the wall did not reach the ceiling and I could see every corner of the adjoining shower room. When they said 'communal bathrooms' I didn't think that they meant it in such a literal sense. The toilets were filthy. The washbasin was in the corridor. As I cleaned my teeth, four male staff stood behind me watching. Then one decided that the lightbulb in the mirror light, which did not work, needed replaced. He was leaning right over me as I was trying to clean my teeth and I had to yell at him to wait until I was finished. Goodness knows how long that light had not been working.

When I went back to my room, I discovered that the plywood around the AC unit was not well cut and I could see right into the room next to mine. I stuffed the hole with a towel. There was no door bolt, and the lock seemed very flimsy. I slept fully clothed. Male staff were sleeping in the corridor overnight.

In the morning, I got up around 9am to visit the bathroom. Still fully clothed, as I returned to my room, two male staff were waiting behind me with cleaning materials. I told them I was not checking out now very firmly and asked them to leave. Check out time is noon and I did not understand the hurry. As I walked into my room, one of them walked in behind me anyway with a duster and spraycan. I went crazy, yelling in the corridor at him to get out of my room. He left. I was furious as I needed time to get ready and it was not check out time.

I think this place is probably fine for couples or men, but I recommend that single women avoid this place like the plague. In two months of travelling solo in India, I was never as nervous as I was when staying at the city palace.
Read more
Date of stay: April 2008
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesCheck-in / front desk
1.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kamal987 asked a question Aug 2017
can i stay with my gf
Answer from FABIO P
Porto Alegre, RS40 contributions11 helpful votes
I really don't know. I'm sorry.
Smarif S asked a question Jan 2017
is there bar restaurant ????
Answer from CityPalaceHotel
Mumbai, India10 contributions
Hi, There is no bar in the hotel. However right below the hotel is a wonderful vegetarian restaurant. Also there is room service available to order food vegetarian as well as non vegetarian.
jessihans asked a question Feb 2015
Mauritius
is it near colaba?
Answer from CityPalaceHotel
Mumbai, India10 contributions
Dear Guest, Our hotel is 10 minutes drive to colaba. Regards, General Manager
Mihir wrote a tip Jul 2023
7 contributions
5.0 of 5 bubbles
"When you are around CSMT in Mumbai and for a short time, do consider this."
Read full review
AGNIDEEP wrote a tip Apr 2018
Gurugram (Gurgaon), India245 contributions56 helpful votes
5.0 of 5 bubbles
"Avoid Economy Rooms; they don't have attached bathroom/toilet."
Read full review
pralayj wrote a tip Aug 2017
3 contributions
3.0 of 5 bubbles
"Road side room was found OK with compare to inside room but more the price may have good room condition."
Read full review
mohansaka wrote a tip Aug 2017
Kolkata (Calcutta), India1 contribution
4.0 of 5 bubbles
"Room no. 503 was dripping in the toilet area, in rainy season."
Read full review
Fareen B wrote a tip Jun 2017
Vasco da Gama, India1 contribution
4.0 of 5 bubbles
"Very gd very spaceous overall fabulous...."
Read full review
Not the right property for you?
There are more places to choose from in the Mumbai area.
PRICE RANGE
₹1,819 - ₹3,898 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMaharashtraMumbaiGateway of India / Fort / Ballard Estate / South Mumbai
NUMBER OF ROOMS
54
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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CITY HOTEL (Mumbai) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about City Hotel
Which popular attractions are close to City Hotel?
Nearby attractions include Chhatrapati Shivaji Terminus (0.2 km), Brihanmumbai Municipal Corporation building (0.2 km), and Creeda Board Game Cafe (0.2 km).
What are some of the property amenities at City Hotel?
Some of the more popular amenities offered include airport transportation, room service, and dry cleaning.
Is parking available at City Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to City Hotel?
Conveniently located restaurants include The Goose & Gridiron, Royal China, and Sher-E-Punjab Restaurant Mumbai.
Does City Hotel have airport transportation?
Yes, City Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is City Hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Mumbai.
Are any cleaning services offered at City Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at City Hotel?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to City Hotel?
Many travellers enjoy visiting Chhatrapati Shivaji Terminus (0.2 km), Brihanmumbai Municipal Corporation building (0.2 km), and Municipal Laundry (4.9 km).
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