I enjoyed my stay a lot here. Reception team is very helpful. Staff is extremely good and enthralled by hospitality. The food and hospitality was awesome Will come back soon to stay here Thanks you for your warm services. Keep it up 👍
The ambiance is really very charming and the hotel has a book shelf in the looby with a cool design. We got a free complimentary upgrade to a club room without even asking for it. Thank you to max and team to taking a step forward in order to make our stay wonderful
Satish sunny Rohini excellent staff i really like thise staff service... I am Happy .. I will be come again and also called my colleague..... I love ambience room service and dining services .. T24 residency
Great Place… location also good near airport and metro station as well.. staff was also cooperative. Special recognition was Soheb mulla from reception.. was so kind and helpful .. thumbs up .. great experience
Hotel is at a walkable distance from international airport. All staffs are very professional and well behaved. They have a roof top restaurant on the 8th floor, followed by a swimming pool on the 9th floor which is easily accessible for the in house guest. Housekeeping and reception were quick to respond. Kudos to the entire team to make our stay memorable.
The welcome on arrival was warm. Check in was easy and the room was available. Room itself was spacious and clean and all parts were working. The hotel is quiet despite it being off the busy road. Our booking was made by lady called Priya, she was very welcoming and friendly and made sure our visit was unforgettable. The breakfast options were really good and there was a good ambience which gave you energy in the morning to start your day ! The decor in this hotel was amazing. They have used bright colours and different ideas which made them unique. The Airport Road station is a five minute walk and getting a rickshaw is literally a minute but other then that not much to do nearby. Would be happy to recommend to others as well as visit again !
I am staying at T24 Residency with my father. Most comfortable room ever. Amazing view. Food is colourful. The space of Restaurant is magical. And the best is the gestures of the staffs. Vaishali,Sunny, Rohini and Manish. They treat us us like friends with genuine hospitality. I will come back here if i comeback to Mumbai. Loitongbam Paringanba Room no. 401
I tried booking this hotel for a recent upcoming trip to Mumbai, I went to their direct website as I needed room with tripple occupancy, the website didnt have clear information about the tripple occupancy rules or rates. Tried calling the customer care number here is when the issues start. 1. The line isnt clear, there is a IVR which gives instructions which is hardly audiable. 2. The call then gets connected to someone and he doesn't even bother to hear the customer and cut the call. I call back again giving the hotel a benifit of the doubt this time I put my ears hard to hear the IVR agent get to the reservation option. Agent picks up the call and when asked about the rates gives me a rate which is 25-40% higher than whats available on their website, when said the rates which are available on THE HOTEL WEBSITE and not a travel agent website - denies it and says the rates have been revised. After telling her repeatedly to go check the Hotels website she rudely asks the customer to book it from the website, without checking in or confiming with anyone. Didnt like the attitude of the Agent - if this is the way the customer is treated I would rather stay some place else and even recommend others never to stay here. Shame on the attitude where the competition is tough and customers have too many alternatives.…
I stayed for 6 days. Let's talk about good part firsr- 1. Hotel staff is courteous. 2. Open terrace restaurant and staff are awesome. 3. Food was great and not expensive. Now the improvement areas: 1. Club room worth 7k per night totally not worth it. Looks like a raw room huge but no aesthetics. 2. No cleaning everyday. You have to make. Arequest everyday. Surprisingly, even if it was done, the room was cleaned after 5. 3. Even if they don't clean room without request, should they not change towels, give water bottles etc. Most importantly, they debit full in advance where in most hotels just block the amount. I wanted to check out next day but was told for refund you will have to speak to sone one else. So i decided to stay back.
We really enjoyed it. It was really very good experience staff are ver kind and hardworking . Ms Meenu Ms Nandini Mr Somnath Ms Vaishali Ms Sonali this people are really good , I would advice everyone to visit once here then you come again and again