very problematic location. the taxi does not go! just awful! not all staff wear masks, you can see it in the photo! and now quarantine COVID19 ... perhaps I will send this photo to the control authorities!
The hotel itself is very nice it is a shame about the locality. We arrived in the very early hours and seemed to drive through a redlight area. The hotel has tall security gates so it felt secure. Our suite was lovely but there weren't any coat hangers in the wardrobe or drew ears for clothes. The bed had a wooden extension around it, at the bottom of the bed this was 30 cams deep. The bottom of the bed was opposite the bathroom door, in the night I walked into the ledge and fell down. The breakfast was appalling, we left and ate at the airport. The hotel booked a taxi for us but this cotst double that of the airport taxi we had at 0230. Close to the airport fir convenience but otherwise I wouldn't stay here again.
I needed a place for less than 10 hours in Mumbai. And after scouting for many hotels, I ended up booking this one. The major purpose for booking this hotel was due to its proximity to the international airport. The heavily congested traffic in the locality is something you should take into consideration while booking this hotel. It took about 45 minutes to reach the hotel from the international terminal while the hotel claims its location being ten minutes away from it. Even while leaving to the airport at midnight, this locality was busy like rush hour. Upon reaching the hotel, their staff helped me with the luggage while heading to the Front Desk. The check-in process took a couple of minutes. After completing it, I reached the Deluxe room I had booked for my stay. My room was on the second floor of the hotel. The room seemed spacious and comfortable for two people. It was clean and maintained very well. For someone who was looking for a place for a few hours or a short stay, this seemed like a decent choice. I didn't get to sleep overnight, but I found the mattress and pillows very comfy. The room had electrical sockets for different pin configurations. The minibar had snacks and refreshments in the room at reasonable prices. There was a kettle, tea/coffee packets available to brew a hot cup of your choice. There was a desk you could use to get your work done. Another interesting thing I'd like to add is the fact that the tap water available in the room is perfectly potable! This is something I haven't seen in hotels for a long time. I was still offered two complimentary water bottles during my stay. The bathroom was sparkling clean, and the water quality was great. There was hot water available throughout my stay, and I liked the shampoo and moisturizer that were part of the toiletries. There was enough storage space to store my belongings. There was a closet equipped with a safe to store your valuables. The hotel also offered Room Service. I placed an order for a few Tandoori rotis and Dal Fry for my meal. The Dal Fry was good, but the rotis disappointed me. By the time it reached my room, it was stale and difficult to eat. I wish there were wheat options for the rotis. If you are a light sleeper, you might want to bring some earplugs with you. The traffic noise can get to you after a while. I hope the hotel looks into it, and have the windows sealed properly or have whatever that's causing the noise leak fixed. You could try requesting for a quieter room while checking in. The service offered by the team at the hotel was courteous. From the Front Desk to the Room Service, everyone I encountered was hospitable. The entire property is managed very well and looks elegant. The elevator looked impressive, with warm lights and mirrors. The pricing of the room was reasonable or even cheap if you consider the other hotels with exorbitant prices near the International airport. All in all, I was very happy with the room, but the location of this hotel and the few setbacks that I experienced makes me rethink to recommend this hotel. If your primary goal is to spend a few hours of transit or a short stay without minding anything else like the location or the traffic, you can consider checking this hotel out.…
It was a good stay! The food was excellent and the staff superb! There was a staff member named "vijendra" at reception who was particularly helpful, accommodating and shared his knowledge about Mumbai with us. I have already recommended about you people to my colleages & friends.Thank you so much for the efforts you people have given to us during our stay. See you soon.
Keeping economy aside, this is a totally unprofessional hotel !! They shall charge you for your full stay in advance during check in, not a feature of a standard hotel. The front desk staff has no idea about credit card pre authorization. The location is indescribable. No smoking rooms, no bar. Very poor breakfast buffet spread. Only plus point is proximity to airport.