Received excellent service by the pool and at the gym from Godintha (many apologies if this isn’t his exact name). Very friendly/helpful and nothing was too much trouble. My only criticism of this hotel was the lack of social distancing using the lifts. Signage for maximum occupancy wasn’t that obvious and the lifts were often over crowded meaning I had to wait to get to my room from the pool . Although there were staff by the lifts in the lobby directing people and they were helpful they didn’t stop groups of people getting in at the same time.
I would really like to recommend this hotel to instutional qurantine passengers. I stayed in this hotel and the money was worth all the service, amenities and the food.All comfort was provided to us with adequate precautions with ofcourse a warm and courteous staff. I will rate it a five star and highly recommend it even without quarantine.
The breakfast at the lobby cafe was amazing. Lovely spread and very friendly staff. To name a few nikhil and Snehal from the breakfast team were amazing. Very kind and very professional service. The food was also of high quality. A lovely breakfast
I stayed at JWM Sahar last week with excellent service , excellent hospitality , great food . I contacted them earlier and being Bonvoy Elite gold member , received complementary upgrade and complementary Mumbai Bhel( snacks) which was delightful. This was my 6th stay in last few years at the same hotel in Mumbai and they never fail to surprise me with consistent great service.
J.W. MARRIOTT MUMBAI SAHAR MAHARASHTRA INDIA Feedback from Us-Your valued Guests Hello to the concerned team of JW Marriott Mumbai Sahar MAHARASHTRA. INSTITUTIONAL QUARANTINE CAME BACK FROM DUBAI UAE 🇦🇪 Checkin- 12 February 2021 Check out- 19th February 2021 So as we got to know that we have to be quarantined for 7 days it's been way scary to even think about it and listen about it and it wasn't surprised for me that JW Marriott sahar will give me the treatment which I wanted because I've already been stayed here for almost like 10 to 15 times I guess so for me to choose this hotel was only for the hospitality which I got before and I mean I am quite surprised if this is the QUARANTINED hospitality I got I'll be very happy to stay for 14 days MORE even.. so that was the best 7 days ever I have got in JW Marriott Mumbai Sahar. Believe me superb hospitality superb taste in food superb behaviour from all the managers and staffs of jw Marriott Mumbai sahar . SuperB start OF 2021 SPECIAL MENTIONS whether it's food and beverage department MANAGER MISS/MRS SANGI... Understood our problems because we are pure vegetarian..even helped us regarding so many things in even our preferences for food in vegetarian options and she tried her level best to make it a wonderful food hospitality and make our journey even more special because food is the only way to win your heart I guess. CHEF- MR. ANKIT VIG I know because of the vegetarian preferences chef need to be a lot of efforts in trying the dishes specially for us but trust me Mr. Nugget gave us a life time off never Forgetful moment I will always cherish the moments of these vegetarian food which he provided Even I got negative responses from other chefs including Mr. Rajan Mr. Shreekant and Mr. JUNAID Refused to make the vegetarian preferences which we wanted because of our stomach issues because every day you can't eat the hotel lunch breakfast and dinner continuously for 7 days so maybe Because of their restrictions to not to take the special orders from quarantined people they told they will charge us if we want anything other than the quarantined menu. Though they all managed to provide us some other things. I totally understand the behaviour but whatsoever I am just happy with all these kind of hospitality I got from JW Marriott Mumbai sahar. Entire staff HOSPITALITY IN HOUSEKEEPING for ROOM SERVICES @WHAT'S APP ESPECIALLY..QUICK RESPONSE FROM THE TEAM. Front desk -Mr Ganesh Specially he understood our problem at the time of checkout and helpd us for the late checkout and even this could even help us for the great hospitality we received in totality. I can really understand the amount being charged is totally 50 percent less because I have been the guest before too. And have paid 50percent more for 1 night stay And the amount of positive hospitality received in these 7 days is tremendously great and received 200 percent payment satisfaction . Our total cost for 7 nights including full board was 31500rs. WORTH THE PRICE CHEERS CONGRATULATIONS AND CHEERS TO ALL THE TEAM INCLUDING STAFF HEAD CHEFS COMIS AND DEPARTMENTS OF JW MARRIOTT MUMBAI SAHAR MAHARASHTRA INDIA SUPER PROUD TO BE A MARRIOTT GUEST. Hope to come again soon As a normal guest too. Keep it up 3 cheers to Marriott team!!! HAPPY NEW YEARSZ 2021 TAKECARE AND STAY SAFE REGARDS CHARMI AGRAWAL Nikhil sharma…