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Hotel Cruz Royale

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1 room 2 adults 0 children
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Hotel Cruz Royale
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40 Reviews from our TripAdvisor Community

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Showing 34: English reviews
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Reviewed 8 January 2017

no free wi fi , no breakfast , even if they give breakfast it is a small package outsourced from probably a small street side coffee shop , location and rooms are good . Staff is not at all co-operative and do not expect a early check in

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Thank mohit a
Reviewed 2 November 2016

this is the 2nd time we stayed there.. as we had no choice before we left India and it was close to our house. the check in process was worst.. they did not accecpt local ID cards (adhar card or Pan Card) as we were flying overseas so they insisted on only passports or no entry. We said we would...

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Thank Parresh D
New Delhi, India
Reviewed 29 September 2016

Although, I booked some other hotel through OYO, but on landing in Mumbai airport in the middle of night I got a call from OYO that the hotel which I booked was not available., Strange!! Then OYO arranged Cruz royal where I had to stay. I follwed them blindly. Cruz royal was not only away from my official work but...

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Thank Dr_harmeet
Bhubaneswar, India
Reviewed 28 September 2016

This hotel is in the perfect place, so on location perspective its great. Markets nearby, snack shops all within close proximity. Rooms are not tidy enough, other basic amenities are poor too. There was also a stinky smell throughout the corridor. for tour they provided a nice well maintained Innova which was cool. max for 1-2 days stay is good....

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Thank Plaban451
Reviewed 3 July 2016 via mobile

We booked online room in hotel Cruz royals . We arrive late night in mumbai . While arrive in hotel we show hotel booking voucher . But staff in hotel having no idea about booking and even they don't have talking manners . Never book this hotel online and do not stay here .

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Thank Mukesh S
Reviewed 6 March 2016 via mobile

Few days before we book this hotel online . While reaching with my family . They said we don't have rooms available . But your booking is confirmed. Yo have to talk to Goibibo regarding this . Bad service very bad owner . Even they don't have any idea for the bookings . Do not book this place

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Thank Hanuman G
Reviewed 15 February 2016 via mobile

We arrived very early in Mumbai and needed a place to catch a nap before our evening flight, so an airport travel agency booked this hotel for us (since we were turned down from another hotel because we weren't married...actually just two friends needing a place to crash, woo hoo 2016). The hotel looks like a disaster inside and out...

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Thank Lachlan R
Bhopal, India
Reviewed 18 January 2016

Hotel is unhygienic, located on a busy road, full of noise, rooms are not noise proof. You will suffer with sleepless nights. Eatables are just horrible, oily, etc. Even the dishes are served in stained crockery and melmoware. Free breakfast is tasteless and bereft of anything nourishing and served on top floor having a makeshift ramshackle arrangement. For the price...

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Thank BJS108000
Reviewed 8 January 2016 via mobile

My friends and I staid here for a transit night in January 2016. It was a horrible experience from all points of view. Bed bugs, extremely loud as if endless planes are landing in your room, smell of urine on the hallway. The reception employees barely understand english and are rude. Don't count on their help with taxis as ours...

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2Thank Ardna M
New Delhi, India
Reviewed 18 December 2015

This is my first "Terrible" review across some 50 hotels. It was deserved. Completely. Here's the details: 1. Room: Stinks of smoke and dirty laundry. It's cramped and absolutely nothing to write home about. 2. Sleep Quality: There is ZERO noise insulation as you can hear everything from the traffic outside to your neighbor gargling in the morning to a...

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1Thank Anibaddh

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff

Additional Information about Hotel Cruz Royale

Address: S V Road | Anand Centre S.V. Road, Mumbai 400054, India
Region: India > Maharashtra > Mumbai
Price Range: ₹ 1,943 - ₹ 2,656 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Cruz Royale 2.5*
Number of rooms: 32
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Questions & Answers

Questions? Get answers from Hotel Cruz Royale staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to avoid even if cheap”
parreshd, 2 Nov 2016 | Read review
“Avoid top floor rooms.”
Dr_harmeet, 29 Sep 2016 | Read review
“Pick another hotel”
Anibaddh, 17 Dec 2015 | Read review
“If you want Pleasurable stay in Mumbai, better select some other Hotel.”
sanjeevkumard, 19 May 2015 | Read review
“rooms are nice on 3rd floor....”
rohit393, 14 Feb 2015 | Read review
5 of 5