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Four Seasons Hotel Mumbai

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#11 of 440 Hotels in Mumbai
Certificate of Excellence
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Four Seasons Hotel Mumbai
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1,584 Reviews from our TripAdvisor Community

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Showing 1,496: English reviews
New Delhi, India
Reviewed 5 April 2016

This is was a business trip. Had issues the first day on check in when my room was sort of semi clean in that some surfaces were still full of dust and the room smelled of cigarettes. That may be because I got a last minute shift to higher floor when I was checking in but still not quite working....

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Helpful?
Thank honesttim
FSHM, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. Four Seasons Hotels & Resorts are known worldwide for providing exceptional services for all our valued guests. Therefore it is indeed concerning for us to have let you down during your stay. Please be assured that all the feedback provided by you...

Toronto, Canada
Reviewed 5 April 2016

I wanted to take a moment to commend you on the quality of your staff and to mention that every interaction we have had with your people has been exceptional. From the Concierge Desk, to the breakfast team, to the smiling turn down service ladies, to the fellows helping with transport and logistics outside. We have been in Dubai, Delhi,...

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Thank heidih02016
FSHM, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. I am so pleased to know that you enjoyed your stay, especially the attentive service provided by the entire hotel team. Your words of praise are truly appreciated and will definitely be shared with them. I hope that you will visit us...

Toronto
Reviewed 3 April 2016

I do not understand why anyone would stay anywhere else in Mumbai. The service is spectacular! Here is the email I sent to management regarding our stay: We stayed at the Four Seasons, Mumbai for about 12 nights last month. I wanted to share with you our experience and thank the team who did everything they could to make our...

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Helpful?
Thank ChaiLady
FSHM, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. I am delighted to learn that you and your family enjoyed your stay, especially your arrival experience, room accommodation, breakfast and the attentive service provided by the entire team. Hearing that we have succeeded in making your daughters birthday a memorable one...

Derbyshire
Reviewed 3 April 2016

Our second family stay at this fantastic hotel and the experience surpassed all of our expectations! We had booked a three night stay as we were coming over to see a street kids charity, the Vatsalya Foundation, that we had been raising money for in the UK and had agreed to do some voluntary work there prior to travelling on...

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Helpful?
Thank Harveybbad
FSHM, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. I am delighted to learn that you and your family enjoyed your stay, especially your arrival experience, room accommodation, breakfast and the personalised service provided by the hotel team. Hearing that we have succeeded in making your daughters' birthday and the Easter...

North Ryde, Australia
Reviewed 2 April 2016 via mobile

After enquiries on the website and calling there was no mention of not allowing dress shirts. When we arrived we were told shorts are not allowed and Bol manager would approve despite the high quality o the brand. We did see another with shorts. We returned after purchasing pair of long chinos nearby. 39 mins wasted but for a small...

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Thank Mark U
FSHM, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent visit to AER. I have noted your feedback regarding your experience and do regret the erratic levels of service at AER as well as the buffering that caused the interruption in the match screening. However please be assured that all your feedback is well received...

Tehran, Iran
Reviewed 2 April 2016

We have been in this hotel for 4 nights. The services of the hotel was amazing. The staff were kind and their hospitality were great! The rooms are very clean and house keeping also was very good. The breakfast was rich but the variety was nit very much The rooms were big 49 m2. Room services are perfect and so...

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1Thank poorangt
FSHM, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. I am happy to hear that you enjoyed your stay, from the the room accommodation and breakfast, to the Housekeeping and the service provided by the hotel team. Thank you for your recommendation and am glad to know that you will visit...

mumbai
Reviewed 1 April 2016 via mobile

Dinner at San Qi turned out to be a mixed affair. Seems the restaurant staff are trainees as they clearly are not upto a global standard. Despite a booking I was told it will take time and when I turned to sit at the reception , in 15 seconds, was told a table was available .... OK Let's be generous...

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Thank rajeevMumbai
FSHM, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent dinner at SanQi. While I am glad to know that you enjoyed the food, I am disappointed to know of the lapses in service and more importantly that we did not meet your expectation. Please be assured that your feedback is well received as it...

Essex, United Kingdom
Reviewed 1 April 2016

Stayed here with family as well as friends rooms were so clean the service was great as well as room service had nice surroundings as will as seeing the sunset as well as the sun rise was beatuiful lots to do the food was amazing

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Thank Binder79
FSHM, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us with family and friends. I am glad to know that you enjoyed your stay, especially the room accommodation, views and your restaurant experience. I hope that you will visit us again and look forward to welcoming you back. Best regards, Vikram Reddy

Miami, Florida
Reviewed 30 March 2016 via mobile

If you want to see the best view (in terms of Panoramic) in Mumbai at sunset- this might be it! They also have happy hour around sunset--so another incentive! Aer opens after 5:30 only - so make note. Amazing 360 view of Bombay !!!!! Sunsets are just wow!!

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1Thank shayshay321
FSHM, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent visit to AER. I am glad to know that you enjoyed the experience and look forward to welcoming you back. Best regards, Vikram Reddy

Singapore, Singapore
Reviewed 29 March 2016

I stayed at the Four Seasons Mumbai on a business trip in March. On my previous business trips I've stayed at Nariman Point or Bandra, but I didn't really have a choice of hotel this time as it was chosen by the company. I'm glad they chose Four Seasons! Check in was a breeze, it took all of 5 minutes...

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2Thank radvani
FSHM, General Manager at Four Seasons Hotel Mumbai, responded to this review

Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. I am delighted to know that you enjoyed your stay, from the express check-in and breakfast, to your experience at SanQi and the personalised service provided by the hotel team.. I hope that you will visit us again and look forward to...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A sleek icon to the finest hospitality in India, is set in the emerging Worli district, central to everything in the city once known as Bombay. Spacious quarters, many with views of the Arabian Sea, offer unrivalled comforts and service. Anticipate the most pressing demands of business - or pause for see-and-be-seen dining, poolside recreation or ayurveda in the spa. ... more   less 

Additional Information about Four Seasons Hotel Mumbai

Address: 114 Dr E Moses Road | Worli, Mumbai 400018, India
Region: India > Maharashtra > Mumbai
Price Range: ₹ 11,130 - ₹ 17,022 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Mumbai 5*
Number of rooms: 202
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Agoda and Priceline so you can book your Four Seasons Hotel Mumbai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Seasons Hotel Mumbai
Hotel Four Season Mumbai
Hotel Style:
#6 Romantic Hotel in Mumbai
#8 Family Hotel in Mumbai
#8 Business Hotel in Mumbai
#11 Luxury Hotel in Mumbai
#11 Spa Hotel in Mumbai
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Mumbai staff and other travellers.
17 questions
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3 months ago

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Questions? Get answers from Four Seasons Hotel Mumbai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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