The Peninsula Grand Hotel
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About
Finding an ideal trendy hotel in Mumbai does not have to be difficult. Welcome to The Peninsula Grand Hotel, a nice option for travellers like you.
While staying at Hotel Peninsula Mumbai, visitors can check out Holy Trinity Church (1.6 mi) and Kanheri Caves (1.9 mi), some of Mumbai's top attractions.
Rooms at Peninsula Mumbai Bombay provide a flat screen TV and air conditioning, and guests can stay connected with free wifi.
In addition, while staying at The Peninsula Grand Hotel guests have access to a concierge and room service. You can also enjoy free breakfast. Need a place to park? Free parking is available at The Peninsula Grand Hotel.
If you’re looking for a French restaurant, consider a visit to Artisan, Le Cirque Signature, or Le Pain Quotidien, which are all conveniently located a short distance from Mumbai (bombay) Peninsula.
The Peninsula Grand Hotel looks forward to welcoming you on your visit to Mumbai.
Location
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The saddest part is that during this devastating time of Covid the hotel couldn’t provide me with a mask which is a mandatory requirement these days.
I would be obliged if these things are taken into consideration because health is important and everyone wants a safe stay.
Upon arrival we were given a corner without good lighting and upon persistence did the staff chose to change our tables. No Welcome Drink was served even after we announced that we would going for a Buffet which Ideally should be a standard operating procedure.
The Dishes were not HOT and luke warm at the time of Lunch, The breads did not after one round and we kept on requesting.
It was obvious that the staff was not to keen for a second round of service to us whereas they were quite responsive on other tables which was evident.
The restaurant charged a Service Charge to which I refused but was told to Pay which is against the norms NOW.
Staff response was BAD unlike hospitality service. It appeared that there too many managers around and few to actually to do the service.
Pls avoid this place if possible
I stay 2nd time , first time I stay here for whole 1year with our bussiness group members . We have here 3 rooms and stay for 1year but that time & now too much changes and differences. That time Rooms very well clean and staff services 5* but this time , I got room with no door bell working & no shower working. I complained so they say just hold for few sec or min shower valve once it hold than you can take shower easily but not say I do change your room.
2nd major issue for not stay in this property is visitor are not allow & outside food not allow areee if JW , Holiday inn , etc iconic property allow visitors even Indian hotels associations & Maharashtra hotels associations policy say if visitors provide them ID on receptions than allow them to visit in rooms but this property is against policy, even international property allow visitors , Double M Square by Hilton dubai allow 3 visitor to visit the room at anytime but condition is provide your id on reception but this property not follow hotel associations rule & policy.
I m not staying next time for sure & who read my reviews please don’t stay here . After upto you.
First of all, the location could not be worse. It is right at Saki naka junction where several roads intersect. It took us nearly 20 minutes more than what google map had predicted.
Secondly, the banquet hall had very poor decor, low roof and horrible furniture.
Thirdly, the food was simply atrocious. Simple thing such as chat counter had pathetic food. The main course food was hopeless . I picked up one roti with dal to satiate my hunger but all rotis were served with ghee ( god knows which ghee) and dal was full of cream . I had a look at the dessert counter and everything was repulsive.
The serving waiters were listless and lacked training.
If anyone reading this review is considering to book this banquet, my advice is : Don’t book even if it is free.
Kudos🙌
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