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The Retreat Hotel & Convention Centre

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Madh Island Marve Road Malad West, Mumbai 400061 India
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (419)
Room & Suite (375)
Dining (53)

About

#139 of 1,299 in Mumbai
Location
Cleanliness
Service
Value
At The Retreat Hotel & Convention Centre you are ready for the action even before you unpack. Because no other holiday destination rejuvenates you so completely. It’s fun and entertainment all the way.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Game room
Indoor play area for children
Paid wifi
Hot bath
Indoor pool
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Billiards
Karaoke
Table tennis
Board games / puzzles
Children Activities (Kid / Family Friendly)
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Gift shop
Newspaper
Shared lounge / TV area
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Bottled water
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
Languages Spoken
English, Hindi
530Reviews11Q+A100Room tips
Traveller rating
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Popular mentions
Sanjay M wrote a review Apr 2022
5 contributions2 helpful votes
It is an old hotel with old furniture. Very poor experience on check in to room service etc. Internet services are very poor. Asked for a green tea sachet from housekeeping they said it's not available. Do not recommend to anyone to stay here. The furniture needs a refresh and smells of a fish.
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Date of stay: April 2022
Value
Rooms
Service
Trip type: Travelled
Room Tip: No rooms are good, all are old and broken.
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suzanne f wrote a review Apr 2022
Mumbai, India2 contributions
We had a relaxing time during our stay at the retreat. A special mention of Mr. felix from tangerine cafe and Mr. Amirali from reservations for the extra effort in making our stay even more comfortable and enjoyable.
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Date of stay: April 2022Trip type: Travelled
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Response from Oriental Bowl, General Manager at The Retreat Hotel & Convention Centre
Responded 5 days ago
Dear Guest Thank you for taking the time out to share the feedback on your stay experience. It is always a pleasure to receive positive feedback about the hotel and our staff members and we are humbled by your gracious compliments. We are committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most encouraging and will always be our greatest reward. We thank you for your patronage and we look forward to welcoming you back in the very near future. Regards
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Aarushi D wrote a review Apr 2022
9 contributions4 helpful votes
First of all, the hotel has pathetic service, the fridge was not working, the service was awfully slow, even the basic amenities were chargeable and even for packaged drinking water, it was chargeable. Every service is slow. To get a bucket of ice, it took them 6 hours and 4 phone calls to deliver it. They say they’re a 5-star hotel, however they don’t even belong to 1-star hotel. One of the worst experience I had.
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Date of stay: April 2022Trip type: Travelled
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Response from Oriental Bowl, General Manager at The Retreat Hotel & Convention Centre
Responded 5 days ago
Dear Ms. Aarushi, Thank you for taking the time out to share the feedback on your stay experience. I deeply regret to know that you have had a less than satisfactory stay here with us. We do provide packaged drinking water ½ litter per person per day on complimentary basis along with unlimited RO water anything apart from it we do charge a minimal amount, we do apologize for this experience and inconvenience caused with regards to delayed service. We trust you will not let this incident impair your perception of our service standards and will give us another opportunity to serve you again in the very near future. Warm Regards
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Sana wrote a review Apr 2022
Mumbai, India1 contribution
Please do not plan your visit at a to this most inhospitable place. After fasting for the whole day, i have visited this place for business. I reached only at night 12:30. The hotel staf tells me they can give me only 2 bottles of mineral water of half a litre. Beyond which I will be charged. I am shocked at this inhuman behaviour. 2 people staying in a room and all you get is only a 500ml bottle for the day. Moreover, they charge you 125 rupees per bottle for the additional ones. The least i could expect is some courtesy from the hotel staff considering its summer time and also the fact I have been fasting and traveling the whole day to reach this horrible place. I wish I could give a zero star.
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Date of stay: April 2022Trip type: Travelled
Room Tip: Do not book this place in the first place and spare yourself from this inhospitable place
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Hello wrote a review Mar 2022
Hyderabad, India1 contribution
Unprofessional Staff. First property who provides world's funniest ever hosting rules as, Breakfast timing is 7 to 10.30am & Check out time is 10am. Ratna the receptionist delivered this statement while asking before checkout. Bedsheets and comforter Lenin is unhygienic, not cleaned properly. Options in the Breakfast was also not uptomarks. Due to poor management and rude behavior of staff is hampering brand image of property.
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Date of stay: March 2022Trip type: Travelled
Room Tip: Zero value of money. Poor food quality .
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PRICE RANGE
$53 - $81 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel the retreat mumbai
LOCATION
IndiaMaharashtraMumbaiMadh
NUMBER OF ROOMS
145
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Frequently Asked Questions about The Retreat Hotel & Convention Centre
Which popular attractions are close to The Retreat Hotel & Convention Centre?
Nearby attractions include Shreeji Tours n Travels (7.5 km), Prithvi Theatre (6.6 km), and Mystery Rooms (4.6 km).
What are some of the property amenities at The Retreat Hotel & Convention Centre?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and an on-site restaurant.
What food & drink options are available at The Retreat Hotel & Convention Centre?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Retreat Hotel & Convention Centre?
Yes, free parking is available to guests.
What are some restaurants close to The Retreat Hotel & Convention Centre?
Conveniently located restaurants include Yeda Republic, Shakey Wakey, and 180 Degrees.
Are there opportunities to exercise at The Retreat Hotel & Convention Centre?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Retreat Hotel & Convention Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does The Retreat Hotel & Convention Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Retreat Hotel & Convention Centre?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to The Retreat Hotel & Convention Centre?
Many travellers enjoy visiting Special Holidays (6.6 km) and Madh Fort (2.5 km).
Does The Retreat Hotel & Convention Centre have any great views?
Yes, guests often enjoy the ocean view available here.