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17 Shri S R Marg Ballard Estate, Fort,, Mumbai 400001 India
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Room & Suite (92)
Dining (12)

About

#133 of 1,371 hotels in Mumbai
Location
Cleanliness
Service
Value
Grand Hotel, Mumbai is a Heritage Boutique 3 Star Hotel and the company's flagship property that opened its doors in 1922 having close to a century long history. Grand Hotel, Mumbai is centrally located in an old British era style business district called the Ballard Estate, which is situated between Chhatrapati Shivaji Terminus Railway Station and Fort area of South Mumbai. A 15-minute walk from the Colaba Causeway shopping area and less than 10 min distance from the Kala Ghoda art district which is a hip, creative area with designer cafes, indie galleries and sidewalk art stalls. Jehangir Art Gallery and the National Gallery of Modern Art showcase contemporary visual arts nearby & hosts the annual Kala Ghoda Arts Festival which is popular for its edgy installations, performances and discussions. Grand Hotel offers a Fitness Center, an all-day dining restaurant, banqueting facilities and free Wi-Fi access. All guest rooms are fitted with a work desk, tea/coffee making facilities and a flat-screen TV with cable channels. The en suite bathroom comes with shower. Same-day laundry services are offered. Safety deposit boxes are available at the 24-hour front desk. Cinnamon Restaurant & Bar serves a variety of authentic Indian, Chinese and Continental dishes. Grand Hotel is within 2 kms from the main downtown areas of South Mumbai and 25 km from the Chhatrapati Shivaji Mumbai International Airport.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Babysitting
Highchairs available
Car hire
Conference facilities
Banquet room
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Taxi service
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Mosquito net
Newspaper
Non-smoking hotel
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Mid-range
Languages Spoken
English, Hindi
195Reviews7Q+A36Room tips
Traveller rating
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adc189 wrote a review Yesterday
Boston, Massachusetts38 contributions16 helpful votes
Smog is an issue in Mumbai but this hotel is located near a loading area of large ships, making pollution extreme (The adjacent building is under construction (1/23)). It is the only hotel in Mumbai I have been to with no air filtering. Your tissue will be blackened after use as proof of it. Avoid if you are concerned with your health. Bldg has four floors and stayed on the top one.
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Date of stay: January 2023
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Melina Devi Seeam wrote a review 22 Jan
14 contributions1 helpful vote
Grand Hotel gave us an old-world flair experience in a 100 year old building filled with history. We stayed in a harbour room only accessible by a classic staircase which we reminsced on the way to the room every day. The elevator is one that you can expect to find in classic black & white movies with soft music playing. In our room, we got to enjoy the sight of sea eagles in the mornings as well as other marine birds in the area. The hotel is situated at a convenient & safe location with access to popular sites in Mumbai. It is a well-maintained property and kept very clean. All staff including, front desk, restaurant and housekeeping provided us great attention and care throughout our stay and ensured that we have a pleasant time at the hotel. We would definitely come back again and hope that it is very soon.
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Date of stay: December 2022
Location
Service
Sleep Quality
Room Tip: Harbour Room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Group of Hotels, Guest Services / Front Office at Grand Hotel, Mumbai
Responded 4 days ago
Dear Guest, Greetings from Grand Hotel, Mumbai! Your comments on the hotel have given us immense satisfaction and I'm glad you enjoyed our services, interiors, staff friendliness and overall hotel experience. We thank you for staying with us and are glad to learn that our service team has made a lasting impression on you with their hospitable services. I will convey your gracious comments to the entire team that has managed to exceed your expectations and make this possible. Your positive review is truly a delightful source of encouragement for the entire team. We look forward to welcoming you soon in the near future to the Grand and rest assured, we shall ensure all personal care as always! Warm Regards, Grand Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chintarao wrote a review Dec 2022
New Delhi, India66 contributions12 helpful votes
The Grand was never a luxury property, but it was comfortable and had an old-world charm. Sadly, it is neither. The rooms are large, but that’s how they were constructed back in the day. All that is in the room just happens to be there, with not a thought for your convenience or comfort, or for aesthetics. Amenities provided are at the minimal level, as if to tick off a list with an eye on keeping costs down. There is no bar, and room service closes at 10:30 pm. The menu, common to room service and the only restaurant, is, again, minimal – in variety and taste. The housekeeping and room service staff are well meaning but appear singularly untrained. I’m not going there again.
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Date of stay: December 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Group of Hotels, Guest Services / Front Office at Grand Hotel, Mumbai
Responded 21 Dec 2022
Dear Guest, Greetings from Grand Hotel, Mumbai! Thank you for your valuable time taken to tell us about your experience. We have since noted your feedback and are taking corrective action at our end. We are actioning the issues faced during your stay and have made amends by putting measures in place to better ourselves in order to satisfy the expectations of our customers. We are currently in the process of renovating and upgrading most of our existing rooms. We have noted your feedback and have shared your views with our team and would like to assure you that the concerns will be certainly addressed. I am sure these improvements would be visible, whenever you visit us next. On your next visit, we would be more than happy to show you a mock up room and once ready we assure to upgrade and check you into our newly exquisite, tastefully designed and finely appointed rooms. This process of renovation had been stalled owing to the unfortunate circumstances of the pandemic that had derailed our plans. This also had an impact on our staff that had been forced to be shuffled and relocated to other industries as a result our industry suffered. We can safely say as an industry now we are back in terms of travel and we are revisiting our plans to ensure the grand glory days of the past will once again be restored. We hope that we will be successful in attracting you back to us soon and rest assured if so we shall ensure all personal care as we will not provide an opportunity for you to have any discomfort during your stay with us again. Warm Regards, Shantanu Engineer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Husain U wrote a review Sep 2022
1 contribution
Had booked Grand Hotel for an engagement function. Loved the venue with the heritage structure. Quite, peaceful and very quaint. The complete staff was really helpful and especially MR Shyam from management was very cooperative and assisted us with everything. Would highly recommend the the banquet area for a small function. Cheers.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Group of Hotels, Guest Services / Front Office at Grand Hotel, Mumbai
Responded 11 Sep 2022
Dear Guest, Greetings from Grand Hotel, Mumbai! We thank you for posting such an amazing review! To be the preferred hotel for every guest traveling to Mumbai is our eventual aim and we are glad to have made an inroad in this direction. Your strong recommendation of our hotel, especially the service staff, is a delightful source of encouragement for the entire team. Keep Coming Back!! With Warm Regards, Grand Hotel and Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pavan shetty wrote a review Jul 2022
Paradeep, India197 contributions65 helpful votes
+1
100 years old building.Heritage one they preserved and maintaining is too good.Dont expect modern style . They really have kept things quite simple in menu and room .It's a one time experience . Wifi is good, location is good Food is not having much options as it's 3 star but food is tasty M
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Group of Hotels, Guest Services / Front Office at Grand Hotel, Mumbai
Responded 28 Jul 2022
Dear Guest, Greetings from Grand Hotel, Mumbai! We would like to take this opportunity to thank you for taking the time to write a review on TripAdvisor. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Your comments with respect to food variety has been noted and corrective action will be taken as we promise you notice the same on your next visit. We look forward to welcoming you back soon and rest assured, we shall ensure all personal care! Warm regards, Grand Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reena Sharma wrote a review Apr 2022
Bhilwara, India1 contribution
Very hospitable and polite staff. They even take care of little things. Clean, reasonable and nice hotel in one of the nicest places in Mumbai. Close to Gate of India. We were putting up for a wedding for a few days and were absolutely comfortable. Highly recommended!
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Group of Hotels, Guest Services / Front Office at Grand Hotel, Mumbai
Responded 8 May 2022
Dear Guest, Greetings from Grand Hotel, Mumbai! Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback. Thank you for your kind words about the hotel and the services offered by the team. Comments like these motivate everyone at the Grand to go an extra mile. We look forward to welcoming you back soon and rest assured, we shall ensure all personal care Warm Regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Abhijeet Singh wrote a review Feb 2022
1 contribution
Ambience was clean, and food was nice. All the safety protocols were followed at the time of check-in. It was my 1st time in Grand Hotel and your entire team made me feel special. Thank you and God Bless you all.
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Date of stay: February 2022
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Group of Hotels, Guest Services / Front Office at Grand Hotel, Mumbai
Responded 29 Mar 2022
Dear Guest, Greetings from Grand Hotel, Mumbai! We welcome your feedback and sincerely appreciate you taking the time out to write such an amazing review. Thank you for strongly recommending our hotel, especially the service staff. Your positive comments about our hotel, food, and exceptional service are truly a delightful source of encouragement for the entire team. We look forward to pampering you once again during your next visit to Mumbai. With warm regards, Grand Hotel and Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NITIN Yadav wrote a review Jan 2022
New Delhi, India1172 contributions31 helpful votes
+1
awesome for heritage, but food was not at all good, even comparing to cheap restaurants. They used good quality of products but, there was no taste. All touristy places on walking distance h bhcjghjjvgnvnjgkccivivivivdufucuvivucucjvivivivk
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Date of stay: January 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Group of Hotels, Guest Services / Front Office at Grand Hotel, Mumbai
Responded 22 Jan 2022
Dear Guest, Greetings from Grand Hotel, Mumbai! We would like to take this opportunity to thank you for taking the time to write a review on TripAdvisor further to your experience at Grand Hotel, Mumbai. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Your comment about our food has been noted and had been conveyed to our chefs and we promise you will love the delicious and delectable foods on your next visit. With warm regards, Grand Hotel and Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Janki wrote a review Oct 2021
11 contributions9 helpful votes
Grand hotel is of the best property to visit in Mumbai. They have really big rooms, clean bed and hygienic food. The interior was classic as it's a heritage property and we are totally satisfied by the hospitality & amazing service by the staff.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Group of Hotels, Guest Services / Front Office at Grand Hotel, Mumbai
Responded 12 Nov 2021
Dear Guest, Greetings from Grand Hotel, Mumbai! Thank you for posting such a wonderful response. We are glad that you had a good stay and we are also glad that you liked our interior. We look forward to welcoming you to the resort again. With Warm Regards, Grand hotel and Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
manasvi p wrote a review Sep 2021
2 contributions
I visited Grand Hotel last weekend with my family. Rooms were well maintained, cleaned and sanitized properly. Staff of the hotel was friendly and co-operative with me and may family. Food was delecious. Planning to visit here again very soon. Worth Going!
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Date of stay: September 2021Trip type: Travelled with family
Room Tip: Hospitality was at it's best. Just need some efforts to look on the back side of the hotel....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Group of Hotels, Guest Services / Front Office at Grand Hotel, Mumbai
Responded 12 Nov 2021
Dear Guest, Greetings from Grand Hotel, Mumbai! Thank you for this kind review and for choosing to stay with us. We are glad to hear that you had a wonderful time during your stay. The entire team looks forward to welcoming you back. With warm regards, Team Grand Hotel, Mumbai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$70 - $87 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMaharashtraMumbaiGateway of India / Fort / Ballard Estate / South Mumbai
NUMBER OF ROOMS
69
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GRAND HOTEL, MUMBAI - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Grand Hotel, Mumbai
Which popular attractions are close to Grand Hotel, Mumbai?
Nearby attractions include Rush (0.2 km), Matthieu Foss Gallery (0.3 km), and Heritage Gully (0.4 km).
What are some of the property amenities at Grand Hotel, Mumbai?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Grand Hotel, Mumbai?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Grand Hotel, Mumbai?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Grand Hotel, Mumbai?
Yes, paid public parking nearby, secured parking, and street parking are available to guests.
What are some restaurants close to Grand Hotel, Mumbai?
Conveniently located restaurants include Britannia & Company Restaurant, Sher-E-Punjab Restaurant Mumbai, and Chai Pe Charcha.
Are any cleaning services offered at Grand Hotel, Mumbai?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel, Mumbai offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Grand Hotel, Mumbai?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Grand Hotel, Mumbai?
Many travellers enjoy visiting Chhatrapati Shivaji Terminus (0.7 km), Brihanmumbai Municipal Corporation building (0.8 km), and Municipal Laundry (5.2 km).