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ITC Grand Central, Mumbai - a Luxury Collection Hotel

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287 Dr Babasaheb Ambedkar Road Parel, Mumbai 400012 India
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1413)
Room & Suite (451)
Dining (177)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 03/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from ITC Grand Central, Mumbai - a Luxury Collection Hotel
Updated 03/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 1,192 hotels in Mumbai
Location
Cleanliness
Service
Value
ITC Grand Central blends the old with the new, standing tall in the heart of the city. With its tower rising high into the sky, it captures the Gothic architectural flourish of colonial ‘Bombay’. The hotel offers a breathtaking 360 degree view of the city. ITC Grand Central embodies the highest standards in Indian hospitality balanced with elegant restraint in a prime property with distinct personality it also offers Award winning F&B outlets. It’s famed culinary prowess coupled with superlative service ensures the success of every event. The hotel has established industry benchmarks in safety and security, wide choice of premium rooms and suites, awards wining restaurants, banqueting facilities, spa, wellness and more. With a platinum grade commitment to our guests and the planet, ITC Grand Central is certified with a LEED® (Leadership in Energy and Environmental Design) Platinum rating for globally recognised planet positive endeavours.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Kids stay free
Kids pool
Valet parking
Paid wifi
Pool / beach towels
Indoor pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Happy hour
Kid-friendly buffet
Kids' meals
Wine / champagne
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Makeup services
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shops
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
On-demand films
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, Hindi
4671Reviews15Q+A100Room tips
Traveller rating
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Popular mentions
deeptiNa wrote a review 25 Oct
3 contributions1 helpful vote
One of the many visit in this hotel. It was great experience like always . I m very pleased to mention Roshni's name she took care of us everytime without saying no and always met our expectations. We have also visited Kebabs and Kurries . It was a blend of amazing hospitality, pampering and delicious food. Thank you Will surely visit again.
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Date of stay: October 2021Trip type: Travelled with family
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Response from itcgrandcentral mumbai, General Manager at ITC Grand Central, Mumbai - a Luxury Collection Hotel
Responded 2 days ago
Dear Guest, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. I am truly delighted to know that you had a memorable experience during your stay. Appreciation from our guest is what encourages us to strive for more and definitely motivates us to do our best always. Thank you for recognizing our hospitality and efforts. I am sure our entire team at ITC Grand Central will be happy to read your feedback. Thank you for your kind words of praise. Do feel free to contact me directly for your future visits. Looking forward to welcome you back at ITC Grand Central. Responsibly yours, Bhagwan Balani General Manager, ITC Grand Central.
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Sunny Mishra wrote a review 25 Oct
2 contributions3 helpful votes
Visited kebabs and kurries very. Good. Service staff. And the. Food is. Always mouthwatering. Never disappoints special thanks to Rohan and Srinivas. Will always visit ITC grand Central best place to.
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Date of stay: October 2021Trip type: Travelled solo
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Response from itcgrandcentral mumbai, General Manager at ITC Grand Central, Mumbai - a Luxury Collection Hotel
Responded 2 days ago
Dear Guest, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. I am truly delighted to know that you had a memorable experience during your stay. Appreciation from our guest is what encourages us to strive for more and definitely motivates us to do our best always. Thank you for recognizing our hospitality and efforts. I am sure our entire team at ITC Grand Central will be happy to read your feedback. Thank you for your kind words of praise. Do feel free to contact me directly for your future visits. Looking forward to welcome you back at ITC Grand Central. Responsibly yours, Bhagwan Balani General Manager, ITC Grand Central.
Read more
Sandeep Shah wrote a review 23 Oct
Solapur, India22 contributions20 helpful votes
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Mumbai I had a wonderful experience at the Itc Grand Central.Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help. The staff at this property are all great! They all go above and beyond to make your stay comfortable. The best hotel I’ve ever been privileged enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms and high quality service. The cuisine is at the best offering delicious food round the clock. The safety measures are at the best with thier modern facilities keeping and feeling you safe even in this Pandemic. I would like to recommend this property to all when you are visiting Mumbai. Also many many thanks to all the staff members for thier esteemed hospitality. Also I would recognise some of them. Aadhar Sharma,Amit,Nikita,Kaushal,Fahad,Perin,Deb,Manish and all of them for making my stays so wonderful. As a Titanium Elite member and on completion of more than 400 stays at Itc Grand Central this is a privilege for me to highly recommend this property for all visitors in Mumbai . Come and have the greatest experience to be nurtured, pampered and make your stays more delightful.
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Date of stay: October 2021Trip type: Travelled on business
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Response from itcgrandcentral mumbai, General Manager at ITC Grand Central, Mumbai - a Luxury Collection Hotel
Responded 4 days ago
Dear Guest, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. I am truly delighted to know that you had a memorable experience during your stay. Appreciation from our guest is what encourages us to strive for more and definitely motivates us to do our best always. Thank you for recognizing our hospitality and efforts. I am sure our entire team at ITC Grand Central will be happy to read your feedback. Thank you for your kind words of praise. Do feel free to contact me directly for your future visits. Looking forward to welcome you back at ITC Grand Central. Responsibly yours, Bhagwan Balani General Manager, ITC Grand Central.
Read more
Hitesh Damani wrote a review 23 Oct
Mumbai, India38 contributions34 helpful votes
Anay and mozfiz are excellent service with smiling faces and ambiance is very good and quality of food was very good. We enjoyed lot. Service was very fast. Thanks and wish you happy and prosperous new year. My family enjoyed lot. Very comfortable
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Date of stay: October 2021Trip type: Travelled with family
Helpful
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Response from itcgrandcentral mumbai, General Manager at ITC Grand Central, Mumbai - a Luxury Collection Hotel
Responded 4 days ago
Dear Guest, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. I am truly delighted to know that you had a memorable experience during your stay. Appreciation from our guest is what encourages us to strive for more and definitely motivates us to do our best always. Thank you for recognizing our hospitality and efforts. I am sure our entire team at ITC Grand Central will be happy to read your feedback. Thank you for your kind words of praise. Do feel free to contact me directly for your future visits. Looking forward to welcome you back at ITC Grand Central. Responsibly yours, Bhagwan Balani General Manager, ITC Grand Central.
Read more
Arab I wrote a review 21 Oct
22 contributions35 helpful votes
ITC Grand Central hotel remains the most preferred hotel across the country for my stay. I love coming here again and again and being with the lively staff here. The front desk team from Prateek, Piran, Fahad, Amit suvidha, Abigail, Nikita, shabnam, manish, Supriya Pooja, krant , Mr. Aadhaar Sharma and above all Mr Bhagwan Balani truly make my stay memorable. Again a big thank you to them. The concierge team Sanjeev Kale, Samadhan, Anil, Subodh Siddhesh Prathmesh and Sandeep and security Sanjay, Bandu sawant and Krishna take care of every thing. The food at the restaurant is always good and makes your mouth water either specialty restaurant like K&K or at hornby's pavilion, even after these many years I have been with them. Febian, Mofiz, Hemant, Aney, Bipin, Simran, Pooja, Pradeep, Amol, Santosh,Chef sameer, Chef Aditi and Chef swanand are always at it. The room is clean and sanitized. In today’s world we look for a hotel with best sanitization process and very clean ambience thanks to entire house keeping team. That is exactly what you get in ITC Grand Central hotel. Once again o look to stay here only and not go anywhere else. Look forward to coming back to my home away from home.
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Date of stay: October 2021Trip type: Travelled solo
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Response from itcgrandcentral mumbai, General Manager at ITC Grand Central, Mumbai - a Luxury Collection Hotel
Responded 6 days ago
Dear Guest, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. I am truly delighted to know that you had a memorable experience during your stay. Appreciation from our guest is what encourages us to strive for more and definitely motivates us to do our best always. Thank you for recognizing our hospitality and efforts. I am sure our entire team at ITC Grand Central will be happy to read your feedback. Thank you for your kind words of praise. Do feel free to contact me directly for your future visits. Looking forward to welcome you back at ITC Grand Central. Responsibly yours, Bhagwan Balani General Manager, ITC Grand Central.
Read more
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PRICE RANGE
US$124 - US$215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
itc grand central hotel mumbai (bombay)
LOCATION
IndiaMaharashtraMumbaiParel / South Mumbai
NUMBER OF ROOMS
242
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Frequently Asked Questions about ITC Grand Central, Mumbai - a Luxury Collection Hotel
Which popular attractions are close to ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Nearby attractions include Gandhi Market (0.1 km), Parel Factory Outlet Market (0.5 km), and Lalbaug Spice Market (0.1 km).
What are some of the property amenities at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Conveniently located restaurants include Kebabs & Kurries, Shanghai Club, and Hornby's Pavilion.
Are there opportunities to exercise at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does ITC Grand Central, Mumbai - a Luxury Collection Hotel have airport transportation?
Yes, ITC Grand Central, Mumbai - a Luxury Collection Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does ITC Grand Central, Mumbai - a Luxury Collection Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
The staff speaks multiple languages, including English and Hindi.