Stayed here for a couple days and it was amazing. Duty Manager Piran made our stay so memorable by giving us room on the higher floor and with extended checkout. POV is one of the best lounge in Mumbai located on 30th floor. Thank you so much Piran and Team I shall see you all soon
ITC Grand Central never disappoints. The hotel is wonderful in every way. I have stayed here many a times and every time the hotel makes me happy in new ways. The Covid protocols are still so much in place even with the pandemic receding. The hygiene and safety is just top notch. Love the way they ensure people wear make and follow the guidelines. The favourite part of the stay is the wonderful staff here who always and always look after you come what may. Always want to stay here for future and would forever recommend the same to everyone. Thank you ITC Grand Central for taking good care of me.
Food was absolutely good as usual but I would to recommend one of the staff from service team named “SHIVAM “ gave me prompt service and was friendly in nature , polite & was very helpful Thank you
This is one of the best property of ITC that we have visited so far. We loved the food, hospitality, ambience. Everything is great. Also, i would like to mention one name, Nandini for helping us with the xerox. That was a great help.
Amazing Experience! All thanks to Rashpal and Piran and their wonderful team! They made sure we got a beautiful room and the check in was seamless. The hotel is very well maintained and rooms are lovely. The staff is very helpful and service is top notch! I would recommend this hotel to everyone who's looking for a comfortable 5 star hotel stay!
Superb feel a home their environment good with good ambience good staff mind blowing view on the top of the hotel 🏨 excellent Situated in heart of the city easy excess good food neet and tidy I love to stay ❤️
The hotel is pretty good and the staff name Shabana is awesome and very helpful and smart. She helped so much with everything. The hotel services is quick and full of taste.Food was delicious and so good. The spa is one of it’s kind and enjoyed alot their.
Amazing experience and great service from the staff..they are very polite and professional at the same time , kudos to Chetan,Trupti for amazing food service and to Rashpal, Samadan , Sarvesh and Anoushka..will surely visit again soon...
Nyc to stay with ITC GC I came with my friends i had very good experience starting from check in till my check out. Food is also good. I'll recommend to my family and colleagues also. Keep doing good work guyz
Very clean hotel and welcoming staff, especially concierge staff, hornby’s pavilions restaurant and 30th floor lounge. Everyone one there was kind and as a sole traveler business traveler, they used to break the silence and initiate conversations in a very polite respectful way. Place in the city center was nice and reachable to all transportations and all relatively close to all nice places in India.
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