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ITC Grand Central, Mumbai - a Luxury Collection Hotel

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287 Dr Babasaheb Ambedkar Road Parel, Mumbai 400012 India
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Prestigia.com
US$ 178
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eDreams
US$ 178
US$ 110
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SAVE US$ 68
LuxuryCollection
US$ 118
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Free cancellation until 25/07/21
Reserve now, pay at stay
Expedia.comUS$ 110
TravelocityUS$ 110
Orbitz.comUS$ 110
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1231)
Room & Suite (440)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 23/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from ITC Grand Central, Mumbai - a Luxury Collection Hotel
Updated 23/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 972 hotels in Mumbai
Location
Cleanliness
Service
Value
Travellers' Choice
: ITC Grand Central, MumbaiITC Grand Central blends the old with the new, standing tall in the heart of the city. With its tower rising high into the sky, it captures the Gothic architectural flourish of colonial ‘Bombay’. The hotel offers a breathtaking 360 degree view of the city. A LEED Platinum Certified Hotel (USBGC), it is located in one of Mumbai’s leading business districts and is a few minutes ride away from key commercial and recreational centers.Dining& Recreation: *Kebabs & Kurries: An Award winning exclusive Indian restaurant offering cuisines of Royalty and Nawabs, rich in folklore and taste through a gastronomic journey of clay ovens, grills and simmering pots of delectable curries. *Hornby’s Pavilion: An all-day dining restaurant set in elegant surroundings, offers a pleasant rendezvous with warm sunlight during the day and cozy romantic setting during evenings. An international a-la-carte menu with traditional Indian favorites along with a delectable buffet spread is available for breakfast, and dinner. *Shanghai Club: An authentic exploration of Chinese cuisine crafted by expatriate chefs. *Dublin- The traditional Irish Pub.
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Room & Suite (440)440
Full view
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Babysitting
Airport transportation
Valet parking
Paid wifi
Hot bath
Indoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Safe
Telephone
VIP room facilities
Iron
Refrigerator
On-demand films
Show more
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Languages Spoken
English, Hindi
4,261Reviews14Q+A100Room tips
Traveller rating
  • 3,460
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  • 147
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  • 30
Time of year
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Popular mentions
Eel wrote a review Feb 2021
2 contributions1 helpful vote
The staff at this property is exceptional. They went out of their way to always ensure we were comfortable. Thanks to Sanjeev for making our stay so pleasant, and helping us out with every need we had.
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Date of stay: February 2021
Location
Cleanliness
Service
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Response from itcgrandcentral mumbai, Other at ITC Grand Central, Mumbai - a Luxury Collection Hotel
Responded yesterday
Dear Guest, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. I am truly delighted to know that you had a memorable experience during your stay. Appreciation from our guest is what encourages us to strive for more and definitely motivates us to do our best always. Thank you for recognizing our hospitality and efforts. I am sure our entire team at ITC Grand Central will be happy to read your feedback. Thank you for your kind words of praise. Do feel free to contact me directly for your future visits. Looking forward to welcome you back at ITC Grand Central. Warm Regards Amit Kumar General Manager, ITC Grand Central.
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Ishwar wrote a review Feb 2021
Surat, India1 contribution
I have visited itc quite a few times. I have been thrilled with my experience. Thanks to Abigail who looked into my stay and made sure everything well went. She looked after me and my family very well. This is what makes me come back. Thank you so much ITC for such a lovely time and experience. Cheers!
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Date of stay: February 2021Trip type: Travelled with family
Helpful
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Response from itcgrandcentral mumbai, Other at ITC Grand Central, Mumbai - a Luxury Collection Hotel
Responded yesterday
Dear Guest, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. I am truly delighted to know that you had a memorable experience during your stay. Appreciation from our guest is what encourages us to strive for more and definitely motivates us to do our best always. Thank you for recognizing our hospitality and efforts. I am sure our entire team at ITC Grand Central will be happy to read your feedback. Thank you for your kind words of praise. Do feel free to contact me directly for your future visits. Looking forward to welcome you back at ITC Grand Central. Warm Regards Amit Kumar General Manager, ITC Grand Central.
Read more
JRY55 wrote a review Feb 2021
Mumbai, India4 contributions
Absolutely delightful stay. Attention was given to the minutest detail of the stay. Very professional, efficient and courteous staff. Excellent food and a very wide choice.Specially the Malai Tikka was Fab .Special thanks to Ms Roshni from the Guest Relation team who made our our entire stay smooth and comfortable.The staffs were very humble ,polite and professional.The ambience cleanliness and hygiene was maintained beyond the standards. Going to visit soon with my Family . Thank you ITC Hotel for a wonderful stay! Highly recommended 🔥🔥🔥
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Date of stay: February 2021Trip type: Travelled as a couple
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Response from itcgrandcentral mumbai, Other at ITC Grand Central, Mumbai - a Luxury Collection Hotel
Responded 2 days ago
Dear Guest, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. I am truly delighted to know that you had a memorable experience during your stay. Appreciation from our guest is what encourages us to strive for more and definitely motivates us to do our best always. Thank you for recognizing our hospitality and efforts. I am sure our entire team at ITC Grand Central will be happy to read your feedback. Thank you for your kind words of praise. Do feel free to contact me directly for your future visits. Looking forward to welcome you back at ITC Grand Central. Warm Regards Amit Kumar General Manager, ITC Grand Central.
Read more
Jawahar B wrote a review Feb 2021
2 contributions
Beautiful stay , amazing place , very highly qualified staff , special Thanks to Abigail at the welcome concierge for the extremely warm hospitality. Rooms are really spacious. Wide Spread Breakfast buffet with all the possible options .
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Date of stay: February 2021Trip type: Travelled with friends
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Response from itcgrandcentral mumbai, Other at ITC Grand Central, Mumbai - a Luxury Collection Hotel
Responded 4 days ago
Dear Guest, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. I am truly delighted to know that you had a memorable experience during your stay. Appreciation from our guest is what encourages us to strive for more and definitely motivates us to do our best always. Thank you for recognizing our hospitality and efforts. I am sure our entire team at ITC Grand Central will be happy to read your feedback. Thank you for your kind words of praise. Do feel free to contact me directly for your future visits. Looking forward to welcome you back at ITC Grand Central. Warm Regards Amit Kumar General Manager, ITC Grand Central.
Read more
Palak Jain wrote a review Feb 2021
1 contribution
It was great staying at the ITC Grand Central!! Loved the hospitality and the warmth by every staff member attending us.!! Great food and extremely hygienic ♥️ Special mention: Mr.Adhaar (Manager)- Very helpful throughout our stay.!!
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Date of stay: February 2021Trip type: Travelled as a couple
Helpful
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Response from itcgrandcentral mumbai, Other at ITC Grand Central, Mumbai - a Luxury Collection Hotel
Responded 5 days ago
Dear Guest, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. I am truly delighted to know that you had a memorable experience during your stay. Appreciation from our guest is what encourages us to strive for more and definitely motivates us to do our best always. Thank you for recognizing our hospitality and efforts. I am sure our entire team at ITC Grand Central will be happy to read your feedback. Thank you for your kind words of praise. Do feel free to contact me directly for your future visits. Looking forward to welcome you back at ITC Grand Central. Warm Regards Amit Kumar General Manager, ITC Grand Central.
Read more
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PRICE RANGE
US$ 124 - US$ 215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
itc grand central hotel mumbai (bombay)
LOCATION
IndiaMaharashtraMumbaiParel / South Mumbai
NUMBER OF ROOMS
242
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Frequently Asked Questions about ITC Grand Central, Mumbai - a Luxury Collection Hotel
Which popular attractions are close to ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Nearby attractions include Gandhi Market (0.1 km), Parel Factory Outlet Market (0.5 km), and Lalbaug Spice Market (0.1 km).
What are some of the property amenities at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Conveniently located restaurants include Kebabs & Kurries, Shanghai Club, and Hornby's Pavilion.
Are there opportunities to exercise at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does ITC Grand Central, Mumbai - a Luxury Collection Hotel have an airport shuttle?
Yes, ITC Grand Central, Mumbai - a Luxury Collection Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does ITC Grand Central, Mumbai - a Luxury Collection Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
The staff speaks multiple languages, including English and Hindi.