Excellent staff, very respectful and helpful.The hotel is centrally located and conveniently placed.Service right from check in and through the stay was very good.Room was very comfortable and spacious as well.Housekeeping and room too was fantastic.
Lively Hotel & Lovely Hospitality ❤️ Hosted our annual clinical conference at ITC GC . Truly enjoyed the hospitality ! The venue was pleasantly serene and the weather complimented the evening beautifully.
Stayed in Feb at Grand Central for a couple of nights and was very happy with the standard of hospitality the hotel showed. From the time we arrived with a bunch of requests till Check out our requests were met by Mr Piran and his team.The level of professionalism displayed was very high and eye for detail to every little request. Thanks to all at the front desk especially Mr Piran.
The place to be in Bombay! Had visited ITC Grand Central recently and must say , the hotel is pristine! The lobby is so beautiful and also the view from the 30 th floor lounge us breath taking. Recommend booking the executive club rooms, it comes with a walkin shower and a beautiful day bed , by the window - the perfect place to enjoy you morning coffee with pretty mumbai sights! Simply loved the walkway in the garden . Must visit for a relaxed day out ..
Stay was awesome and hotel staff is very polite and professional. They are really very helpful. Food was really delicious and spa and gym was very neat and clean and location is in the centre of city. I recommend Duty manager Jasmin in my entire stay he was very helpful, polite and very hospitable. Overall 5 star rating. Thanks and regards, Kishan
I have visited the ITC Grand Central.It was a great experience, with amazing food at K & K. I Loved the location & ambience of the hotel. All staff very courteous & professional at Front desk, House Keeping, Restaurant & also at security. I would recommend Duty Manager Mr. Jasmin who took take of all my requests and was very helpful throughout my stay. Thanks to ITC Grand Central for the gray hospitality.
Me and my girlfriend enjoyed our stay here. The staff was helpful and polite they gave us the best service we ever had.food was on point and every thing was up to the mark.Will definitely come back here soon to have a staycation again.
Me and my husband had come in the hotel for some business meeting we really appreciate the hotel and the ambiance we liked it so much that we would come again specially for a stay we like the hotel staff and there services they made us comfortable and gave us everything without even asking for there hardwark and concerns shows how this hotel may be thanks shagufta for the good service
Amazing stay. ITC brand has always kept their promises and always maintained their brand standards. Starting from welcome desk to F&B service, everything was spot on. Staff is very professional and helpful. For sure coming back for another amazing experience.
I love staying here. From the doorman, concierge Samadhan, to the suite staff of housekeeping Shivani Gupta and the IRD of Chef Ruffy this is ease and comfort. You are pampered by a butler(Rishikesh) and the food served is cloud 7. All this happens under the watchful presence of GM BALANI. The high point is a soirée at the Point of View watching the sunset. I hope they do the Sama at Mills Square which has a super ambience
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