We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

ITC Grand Central, Mumbai - a Luxury Collection Hotel

Save
Share
287 Dr Babasaheb Ambedkar Road Parel, Mumbai 400012 India
Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
Expedia.com
$195
View deal
Free cancellation until 17/02/23
Reserve now, pay at stay
Booking.com
$195
View deal
Free cancellation until 16/02/23
Reserve now, pay at stay
LuxuryCollection
$178
View deal
Free cancellation until 17/02/23
Reserve now, pay at stay
Hotels.com$195
Travelocity$195
ZenHotels.com$198
View all 17 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1620)
Room & Suite (496)
Videos (1)

About

#1 of 1,370 hotels in Mumbai
Location
Cleanliness
Service
Value
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Kids pool
Airport transportation
Valet parking
Paid wifi
Pool / beach towels
Indoor pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Kid-friendly buffet
Kids' meals
Wine / champagne
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Pedicure
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shops
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
On-demand films
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Charming
Languages Spoken
English, Hindi
Hotel links
Special Offer:Unlock Member Rates!
5047Reviews18Q+A100Room tips
Traveller rating
  • 4,200
  • 605
  • 148
  • 56
  • 38
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
sam89 wrote a review Today
Vasai, India7 contributions
Stayed here for a couple days and it was amazing. Duty Manager Piran made our stay so memorable by giving us room on the higher floor and with extended checkout. POV is one of the best lounge in Mumbai located on 30th floor. Thank you so much Piran and Team I shall see you all soon
Read more
Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Harsim Ranjit Singh wrote a review Nov 2021
Mumbai, India8 contributions7 helpful votes
Hotel's Favourite
ITC Grand Central never disappoints. The hotel is wonderful in every way. I have stayed here many a times and every time the hotel makes me happy in new ways. The Covid protocols are still so much in place even with the pandemic receding. The hygiene and safety is just top notch. Love the way they ensure people wear make and follow the guidelines. The favourite part of the stay is the wonderful staff here who always and always look after you come what may. Always want to stay here for future and would forever recommend the same to everyone. Thank you ITC Grand Central for taking good care of me.
Read more
Date of stay: November 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from itcgrandcentral mumbai, General Manager at ITC Grand Central, Mumbai - a Luxury Collection Hotel
Responded 26 Nov 2021
Dear Guest, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. I am truly delighted to know that you had a memorable experience during your stay. Appreciation from our guest is what encourages us to strive for more and definitely motivates us to do our best always. Thank you for recognizing our hospitality and efforts. I am sure our entire team at ITC Grand Central will be happy to read your feedback. Thank you for your kind words of praise. Do feel free to contact me directly for your future visits. Looking forward to welcome you back at ITC Grand Central. Responsibly yours, Bhagwan Balani General Manager, ITC Grand Central.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Farukh S wrote a review Yesterday
Food was absolutely good as usual but I would to recommend one of the staff from service team named “SHIVAM “ gave me prompt service and was friendly in nature , polite & was very helpful Thank you
Read more
Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Nishad wrote a review 3 Feb
2 contributions2 helpful votes
This is one of the best property of ITC that we have visited so far. We loved the food, hospitality, ambience. Everything is great. Also, i would like to mention one name, Nandini for helping us with the xerox. That was a great help.
Read more
Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Saurabh Shungloo wrote a review 2 Feb
Mumbai, India3 contributions
Amazing Experience! All thanks to Rashpal and Piran and their wonderful team! They made sure we got a beautiful room and the check in was seamless. The hotel is very well maintained and rooms are lovely. The staff is very helpful and service is top notch! I would recommend this hotel to everyone who's looking for a comfortable 5 star hotel stay!
Read more
Date of stay: January 2023Trip type: Travelled with family
Room Tip: Located in South Mumbai Lower Parel
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from itcgrandcentral mumbai, General Manager at ITC Grand Central, Mumbai - a Luxury Collection Hotel
Responded 3 days ago
Dear Guest, Thank you for choosing ITC Grand Central, Mumbai. We appreciate the time taken to write this review on Trip Advisor. We are happy to know that we were able to live up to your expectations and that you loved the hotel, the welcome experience, guest room comfort, food, service and personalized service from the heart. Your kind words of appreciation towards our associates Rashpal and Piran, delights us and the same will be surely conveyed to them. Happy guests are the greatest source of motivation for all of us and I have shared your sentiments with the team. We so look forward to welcome you back soon. Best regards, Yours sincerely, Bhagwan Balani, General Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kanti jain wrote a review 2 Feb
Mumbai, India3 contributions
Superb feel a home their environment good with good ambience good staff mind blowing view on the top of the hotel 🏨 excellent Situated in heart of the city easy excess good food neet and tidy I love to stay ❤️
Read more
Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Saloni wrote a review 2 Feb
1 contribution
The hotel is pretty good and the staff name Shabana is awesome and very helpful and smart. She helped so much with everything. The hotel services is quick and full of taste.Food was delicious and so good. The spa is one of it’s kind and enjoyed alot their.
Read more
Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Ravindran pillai wrote a review 2 Feb
Mumbai, India2 contributions1 helpful vote
Amazing experience and great service from the staff..they are very polite and professional at the same time , kudos to Chetan,Trupti for amazing food service and to Rashpal, Samadan , Sarvesh and Anoushka..will surely visit again soon...
Read more
Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from itcgrandcentral mumbai, General Manager at ITC Grand Central, Mumbai - a Luxury Collection Hotel
Responded 3 days ago
Dear Mr. Pillai, Thank you for choosing ITC Grand Central, Mumbai. We appreciate the time taken to write this review on Trip Advisor. We are happy to know that we were able to live up to your expectations and that you loved the hotel, the welcome experience, guest room comfort, food, service and personalized service from the heart. Your kind words of appreciation towards our associates Chetan, Trupti, Rashpal, Samadhan, Sarvesh and Anoushka, delights us and the same will be surely conveyed to them. Happy guests are the greatest source of motivation for all of us and I have shared your sentiments with the team. We so look forward to welcome you back soon. Best regards, Yours sincerely, Bhagwan Balani, General Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gaurav p wrote a review 1 Feb
Nyc to stay with ITC GC I came with my friends i had very good experience starting from check in till my check out. Food is also good. I'll recommend to my family and colleagues also. Keep doing good work guyz
Read more
Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Adham A wrote a review 1 Feb
1 contribution
Very clean hotel and welcoming staff, especially concierge staff, hornby’s pavilions restaurant and 30th floor lounge. Everyone one there was kind and as a sole traveler business traveler, they used to break the silence and initiate conversations in a very polite respectful way. Place in the city center was nice and reachable to all transportations and all relatively close to all nice places in India.
Read more
Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Previous
123456
PRICE RANGE
$196 - $326 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
itc grand central hotel mumbai (bombay)
LOCATION
IndiaMaharashtraMumbaiParel / South Mumbai
NUMBER OF ROOMS
242
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

ITC GRAND CENTRAL, MUMBAI - A LUXURY COLLECTION HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about ITC Grand Central, Mumbai - a Luxury Collection Hotel
Which popular attractions are close to ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Nearby attractions include Gandhi Market (0.1 km), Parel Factory Outlet Market (0.5 km), and Lalbaug Spice Market (0.1 km).
What are some of the property amenities at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Conveniently located restaurants include Kebabs & Kurries, Shanghai Club, and Hornby's Pavilion.
Are there opportunities to exercise at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does ITC Grand Central, Mumbai - a Luxury Collection Hotel have airport transportation?
Yes, ITC Grand Central, Mumbai - a Luxury Collection Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does ITC Grand Central, Mumbai - a Luxury Collection Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
The staff speaks multiple languages, including English and Hindi.