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ITC Grand Central

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#13 of 432 Hotels in Mumbai
Certificate of Excellence
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1 room 2 adults 0 children
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ITC Grand Central
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1,505 Reviews from our TripAdvisor Community

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Showing 1,441: English reviews
New South Wales, Australia
Reviewed yesterday NEW

What a beautiful hotel. This is truly first class. Everything from the foyer to the rooms to the pool was pure luxury. The restaurant attached to the hotel serving traditional Indian food was one of the best I have ever been to. The buffet breakfast was stunning. What a way to finish an exhausting trip around India. Highly recommend.

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Helpful?
Thank catalina267
Reviewed 2 days ago NEWvia mobile

I very rarely leave reviews but I simply had to. I stayed at this hotel for 2 nights on the 05th and 06th of March . I had worked a full day in Mumbai and had a long drive from the airport to office then hotel. I was shattered and in a bit of a mood. Then I got to...

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Thank Manish K
Reviewed 4 days ago NEW

It's my first stay in this place and that too for short stay of 1 night with my family. The overall experience is awesome. We really appreciate the way Hotel stay is dealing, offering full comfort to the customers & above all they are ready to go above & beyond their service for customers. Rooms are wonderful to relax. Breakfast...

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Thank Sanjeev K
Reviewed 6 days ago NEWvia mobile

The staff here are very friendly and can go above and beyond their service. I had a business trip this January and had a late evening check out and asked for a discounted half day hotel rate. They politely advised that i really need to pay full rate. However, since anyway i am not staying in the hotel they told...

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Thank Joey C
Australian Capital Territory, Australia
Reviewed 1 week ago

This was my 3rd & longest stay (15 nights) at ITC Grand Central with my family. The overall very good experience. We really appreciate the hospitality & help provided by some ITC staff members (Mr.Samadhan, Miss Bhagyashree, Mr.Anay. Mr.Jay, Chef Umesh & Mr.Prasanna). These guys made our stay more comfortable & memorable. Definitely we would love to stay here again....

Review collected in partnership with ITC hotels
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1Thank sskalwayshappy
Reviewed 1 week ago via mobile

Having completed my second stay within last three months, ITC GRAND CENTRAL is an absolute must for stay in Mumbai.. in terms of comfort, excellent hospitality, great food, amenities and an outstanding team to meet all your requirements at any given time.. the place has amazingly courteous staff who are warm, hospitable and put you at ease instantly... a long...

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Thank pacificm2017
hertfordshire
Reviewed 1 week ago

We stayed here for 7 nights in December 2016. Every bit of our experience was amazing. The welcome we received on arrival from Gadrian and Sudha was superb. My kids loved them. The room was spacious and clean. The breakfast was excellent-so much variety. The hotel provided a lovely eggless cake for my daughters birthday. The pool staff were attentive...

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Thank loveholidays26
Reviewed 1 week ago via mobile

Terrible hotel. Staff are rude and go out of their way to be unhelpful. Arrived for early checkin which was supposed to be arranged. No room. Told to wait with no time for availability of room. Finally managed to get room. Credit card charged. Arrive in room but not ability to connect with Internet. Called and was told internet blocked...

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1Thank David S
Reviewed 1 week ago via mobile

it was my first tym n i visited for a family function n stayed for a day ...the place n architecture is AMAZING ...scrumptious food n comfy ambience special thanks to surbhi...good going the service given to us was amazing ...worth evry penny invested

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Thank ankitajn
Reviewed 1 week ago via mobile

Stayed at the ITC on a business trip and was impressed with the friendliness care and professionalism of the front desk staff,always eager to help and assist . One person comes to mind who stood out who stood out during my stay and that was Surbhi Tendulkar who made my trip even more pleasurable.

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Thank Mani B

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
: ITC Grand Central, MumbaiITC Grand Central blends the old with the new, standing tall in the heart of the city. With its tower rising high into the sky, it captures the Gothic architectural flourish of colonial ‘Bombay’. The hotel offers a breathtaking 360 degree view of the city. A LEED Platinum Certified Hotel (USBGC), it is located in one of Mumbai’s leading business districts and is a few minutes ride away from key commercial and recreational centers.Dining& Recreation: *Kebabs & Kurries: An Award winning exclusive Indian restaurant offering cuisines of Royalty and Nawabs, rich in folklore and taste through a gastronomic journey of clay ovens, grills and simmering pots of delectable curries. *Hornby’s Pavilion: An all-day dining restaurant set in elegant surroundings, offers a pleasant rendezvous with warm sunlight during the day and cozy romantic setting during evenings. An international a-la-carte menu with traditional Indian favorites along with a delectable buffet spread is available for breakfast, lunch and dinner. *Shanghai Club: An authentic exploration of Chinese cuisine crafted by expatriate chefs. *Dublin- The traditional Irish Pub. ... more   less 

Additional Information about ITC Grand Central

Address: 287, Dr. Babasaheb Ambedkar Road | Parel, Mumbai 400012, India
Region: India > Maharashtra > Mumbai
Price Range: ₹ 9,011 - ₹ 19,387 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Central 5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Itc Grand Central Hotel Mumbai (Bombay)
Hotel Style:
#9 Business Hotel in Mumbai
#13 Romantic Hotel in Mumbai
#13 Spa Hotel in Mumbai
#13 Luxury Hotel in Mumbai
#22 Family Hotel in Mumbai
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Questions & Answers

Here's what travellers have asked, with answers from ITC Grand Central staff and other travellers.
7 questions
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Kangar
10 months ago
Denver, Colorado

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Questions? Get answers from ITC Grand Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent Room with very less A/c noise”
 of 5 bubbles , 12 Jan 2017 | Read review
“Ask for rooms that face east - relatively good views”
 of 5 bubbles wdp4, 26 Dec 2016 | Read review
“All their rooms are fantastic and well managed. Choose whats in your budget...they are sound proof so no outside disturbance of any sort.”
 of 5 bubbles 989nannis, 12 Dec 2016 | Read review
“Hotel in the middle of Mumbai island so far from the sea on all sides. Higher floor would be good.”
 of 5 bubbles , 10 Dec 2016 | Read review
“Women ask for the Eva Floor with special treatment for women including aromatic pillow spray.”
 of 5 bubbles theoriginalgogirl, 7 Dec 2016 | Read review
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