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The Residence Hotel & Apartments

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The Residence Hotel & Apartments
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237 Reviews from our TripAdvisor Community

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Showing 236: English reviews
Wellington, New Zealand
Reviewed 4 September 2015

Had booked the hotel for a day and due to flight delay by 6 hours i reached post midnight, requested the front desk staff to delay the check out maybe by an hour or so which was the next afternoon itself which would give me hardly any hours of sleep - a straight No was a reply. The saddest part...

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Helpful?
Thank dru_trotter
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Guest, Greetings from The Residence Hotel & Apartments, Mumbai !!! We acknowledge receipt of your comments & thank you for taking your time to write a review about the hotel. I would like to inform you that late check out & early check in is always subject to availability. And trust me sir if we would have denied late...

Pune, India
Reviewed 26 August 2015

I have been staying at The Residence on a weekly basis for almost couple of months. The place is deep inside very close to NITIE, Sakivihar. So essentially once you reach the hotel you are close to nothing, which is a positive as well as a negative. The Residence staff if very warm, caring & if you have been regular...

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Helpful?
Thank PinakK
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Valued Guest, Greetings from The Residence Hotel & Apartments, Mumbai !!! Thank you for your positive comments. We are glad that the hotel made your stay comfortable. Your encouraging comments about the hotel amenities, the service provided to you will help us to do better, will pass your comments of praise to the team. We look forward to welcome...

Gurgaon, India
Reviewed 25 August 2015

I stayed at the Residence hotel in Powai earlier this month. The service was average and so was the upkeep of the rooms. It wasn't the most comfortable of stays I would say. The food however is decent.

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Helpful?
Thank kalpananarain
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear valued guest, We acknowledge receipt of your comments & thank you for taking your time to write a review about the hotel. We understand that you were little upset with your stay at our hotel, but rest assured we hope to see you again with us & assure you of a pleasant stay and gentle touch of our elegant...

Bengaluru, India
Reviewed 16 August 2015

A decent 2 week stay at the Residence hotel and Apartments. Was part of the initial accommodation provided by the company. 2 of us shared one room. Would've been nice to get 2 room cards instead of just 1. The rooms were quite comfortable, and the bathrooms were very clean. Breakfast was so-so, could be better.

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Helpful?
Thank mayankmohan
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Valued Guest, Greetings! ! ! We thank you for choosing our hotel as your preferred choice of accommodation. Our ultimate goal is always to ensure maximum guests satisfaction & it gives us immense pleasure in doing so. It was pleasure to inform you that, the things which you have mentioned for improvement has been already taken care. We hope...

Pune, India
Reviewed 14 August 2015

I stayed till Today and will be checkin in monday again. The Hotel staff is very friendly and Helpful and the breakfast is quite good, swimming pool i guess is shared with Ramada Hotel so its very clean and Chlorine Free(it seems).. Rooms were clean the but only thing that made me upset was the room odour. As its Rainy...

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Helpful?
Thank amolparanjpe
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Guest, Greetings from The Residence Hotel & Apartments !!! Just wanted to thank you for your recent stay here at our property & your positive comments about our hotel and service. We will welcome you very soon as you mentioned & will definitely take care about points which you mentioned. The team at the hotel and I look forward...

Mumbai, India
Reviewed 19 July 2015

I stayed here for 20 days for my Company Training. And had a great experience. Rooms are Clean, Large enough. I had a pool view room. The pool, games room, gym and jacuzzi were awesome. Hotel staff was very fast to serve, Overall a great stay.

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Helpful?
1Thank jchirag
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Guest, Thank you for your patronage to our hotel. We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. Your word of appreciation will be highly motivational for all of us here. We look forward to welcoming you back to The Residence Hotel & Apartments in the...

Pune, India
Reviewed 10 July 2015

Room Service was good. Rooms were clean and equiped with all basic facilities, however the rooms felt little dull. Arrangements were good. Food was okay, need to improve food quality. Jacuzzi and steam bath was included in package, but it was not maintained properly.

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Helpful?
Thank KRC19
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Valued Guest, Greetings from The Residence Hotel & Apartments, Mumbai !!! Just wanted to thank you for your recent stay here at our property! So glad you were able to experience our hospitality. Your word of suggestion i will share with my team. The team at the hotel and I look forward to welcoming you back soon. Warm Regards,...

New Delhi, India
Reviewed 9 July 2015

this is poorly maintained property at average location and not a good sorrounding.food is ok but very highly priced. room servive menu is very costly. housekeeping and reception staff is good but they have their limitations.air conditioner and exaust fan makes noise.

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Helpful?
Thank TEJPAAL
Residence87, General Manager at The Residence Hotel & Apartments, responded to this review

Dear Valued Guest, Greetings from The Residence Hotel & Apartments, Mumbai !!! Just wanted to thank you for your recent stay here at our property! I will put forward your mentioned concern to my team. We will definitely look in to aspects which you suggested. We hope you would give us an opportunity to serve you again in the near...

Kottayam, India
Reviewed 4 July 2015

Happened to stay here during a conference in Ramada convention centre, Powai. Because of the proximity only to the conference venue, adjusted to the facilities. Old time hotel... not really class. rooms are just okay, with practically average service. Nice that they changed my room from a smoking to non smoking one, but after persistent requests.

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Helpful?
Thank rskmcg
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Sir, Greetings from The Residence Hotel & Apartments !!! Thank you for your comments about your stay. I can understand your concern about our property, we will definitely see in to all the aspects which you mentioned. I would like to inform you that we do have dedicated non-smoking floor, due to occupancy there was delay in allotting that...

Bengaluru, India
Reviewed 30 June 2015

A friend and I stayed at the hotel for couple of days. It is a really good place to stay in Powai for that price. We booked the room at the spot and the service was excellent. The room was very spacious. Luxurious bathroom. One side mirror paneled bedroom. The breakfast had a huge variety and was delicious.

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Helpful?
Thank JM3211
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Valued Guest, Greetings from The Residence Hotel & Apartments !!! Thank you for your positive comments. We are glad that the hotel made your stay comfortable. Your encouraging comments about the hotel amenities & the service provided to you. This will help us to do better, will pass your comments of praise to the team. We look forward to...

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Pool
  • Breakfast included
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
'The Residence Hotel & Convention Centre' is a veritable haven of comfort in the lush green environment of Powai, near L&T flanked by Aarey & Vihar lake. It is situated 6 kms. from the International Airport, 10 kms. from the Domestic Airport, in close proximity to Hiranandani Gardens, SEEPZ. MIDC.The hotel has a Ozone Swimming Pool. ... more   less 

Additional Information about The Residence Hotel & Apartments

Address: Saki Vihar Road, Before Vihar Lake, Powai, Mumbai 400087, India (Formerly Residence Hotel & Convention Centre)
Region: India > Maharashtra > Mumbai
Price Range: ₹ 4,028 - ₹ 16,659 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Residence Hotel & Apartments 3.5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Residence Hotel And Convention Centre
Hotel Style:
#32 Best Value Hotel in Mumbai
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Questions & Answers

Questions? Get answers from The Residence Hotel & Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose only Pool facing rooms as road facing view is not good.”
 of 5 bubbles , 10 Jan 2017 | Read review
“Higher floors on the pool facing end”
 of 5 bubbles ramprakashr2014, 27 Dec 2016 | Read review
“stay at the Ramada up the hill?”
 of 5 bubbles JPHStVincent, 19 Dec 2016 | Read review
“Relay good”
 of 5 bubbles , 27 Oct 2016 | Read review
“all rooms are good, go for pool facing rooms,”
 of 5 bubbles , 21 Oct 2016 | Read review
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