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The Residence Hotel & Apartments

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The Residence Hotel & Apartments
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237 Reviews from our TripAdvisor Community

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Showing 236: English reviews
Mumbai, India
Reviewed 3 November 2016 via mobile

Very poorly maintained hotel, no clean interiors, dust all over the room, poorly maintained bathrooms and water pressure. The entrance to the hotel is horrible. Breakfast menu is okay. Not worth the money they ask.

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Helpful?
Thank Sriyukta
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Guest, We have noted the contents of your valuable feedback via Trip advisor.com with extreme care and concern. As one of our valued Guests, your satisfaction is our primary concern and on behalf of my entire team, We extend our sincere apologies for all the inconvenience caused to your good self during your recent visit at The Residence Powai....

Reviewed 27 October 2016

Excellent hospitality,people,always ready to help customers,24x7 service, nice food,hotel is popular mainly because of the staff, they are very nice people, very good gym is there, Good EDP services also.

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Helpful?
Thank Shafiulla A
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Shafiulla , A warm review with a perfect 5-star rating is what we keep striving for with best hospitality standards at our hotel. Many thanks for acknowledging our efforts and commending our services and facilities on this esteemed travel forum. We are elated to know that your stay with was a wonderful one and that you enjoyed the many...

Chennai, India
Reviewed 22 October 2016 via mobile

Pros:1. Staff , mainly front office (Mr.chetan ), Restaurant 2.Room Size Decent 3. Access to swimming pool & other facilities. Tips: ask for pool side view(prefer 6 & 7 floor) Cons :Outside the hotel locality. Very near to L& T office.

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Helpful?
Thank osrn
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Valued Reviewer, Thank you for taking the time to review your stay with us. We are glad that our staff and service exceeded your expectations, inclining you to pen down this wonderful review. We do take pride in catering to our guests' needs the best way we can. We will be sure to let Chetan know, how much of...

Reviewed 22 October 2016

Excellent hospitality,courteous people, always ready to help customers,24x7 service, nice food,hotel is popular mainly because of the staff, they are very nice people, very good gym is there, near by area

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Helpful?
Thank Azim M
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Azim , A warm review with a perfect 5-star rating is what we keep striving for with best hospitality standards at our hotel. Many thanks for acknowledging our efforts and commending our services and facilities on this esteemed travel forum. We are elated to know that your stay with was a wonderful one and that you enjoyed the many...

Reviewed 11 October 2016

Was here on a business trip, Check in was smooth, Rooms allocated were also good. Front office staff are cooperative. They have a gym and spa. Walk a few steps for swimming pool, very neatly maintained. Breakfast has good spread, ( suggest to match Ramada). Lunch buffet and dinner buffet are good. Try their Kichidi. Mostly used by corporate companies...

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Helpful?
1Thank sbabu1671
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback about your stay at our hotel. We truly appreciate your kind words about our staff and services and we will be sure to let them know, how much of an impact they made on your experience. Your appreciation for the kichidi is truly rewarding.We hope to be...

Bengaluru, India
Reviewed 4 October 2016 via mobile

Overall the staff and the people are very helpful and friendly. The breakfast buffet and dinner buffet are good with a decent vegetarian options as well. The swimming pool is medoum sized but well maintained. The games room was not available during stay but we could use the ramada one. The games room requires some care in terms of completeness...

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Helpful?
Thank DrShyamSundaram
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. We are glad that our accommodation,breakfast/dinner buffet and service & care rendered by our team member have exceeded your expectations, inclining you to pen down this wonderful review. We do take pride in catering to our guests' needs the best way we can. We hope your...

Sammamish
Reviewed 25 September 2016

The building has not been painted in years. AC in the room was leaking water. Nonsmoking room also smelled like cigarettes. The floor (near the bathroom) had heads of nails sticking out. Looks like owners don't care.

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Helpful?
Thank Zoomrang
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Valued Reviewer, Your feedback has been most constructive in allowing us to better our services and thank-you much for the same. Following this, we are ensuring that our product quality further enhances, in order to meet the needs and requirements of our guests and service them better. We look forward to the pleasure of your continued visits. Thank you,...

Reviewed 19 September 2016 via mobile

Really nice place... we came for conference....nice arrangements for stay....rooms are nice......front office staff helped for really smooth check in.....nice menu for breakfast.....in the rooms just check for air conditions they are started dripping water..... we called housekeeping but they are really slow....jus looked into it.....and same for room service guys also....rest all good

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Helpful?
Thank sayali s
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Valued Reviewer, Your feedback has been most constructive in allowing us to better our services and thank-you much for the same. Following this, we are ensuring that our product quality further enhances, in order to meet the needs and requirements of our guests and service them better. We look forward to the pleasure of your continued visits. Thank you,...

Mumbai, India
Reviewed 19 September 2016

The ultimate juxtaposition of wealth and poverty sums up most of Mumbai and this particular hotel. Outside the grand gates are slums. Once inside the plush atrium brings a sense of calm and escape from the harsh reality of mumbai. This hotel is ideal for people that want to stay crowded areas of mumbai. Good pool area, good breakfast, nice...

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Helpful?
Thank raju232016
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Raju, Thank you for taking the time to review your stay with us. We are elated to read such a wonderful review and to receive a perfect five star rating for our hospitality on this forum. We appreciate your positive feedback about our hotel. We do take pride in catering to our guest's needs the best way we can....

A TripAdvisor Member
1 review
Reviewed 17 September 2016 via mobile

I recently stayed in this hotel for a day. there are some +ve and -ve aspects to be looked after...but overall my stay was good. +Ve Good tasty breakfast ideal location buffet lunch & dinner is excellent . Front office staff is helpful. -ve House keeping service was slow and not at all attentive. Terrible problem with AC.

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Helpful?
Thank A TripAdvisor Member
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Valued Reviewer, Thank you for your feedback regarding your stay at our hotel it truly helps us to serve you better. The gap highlighted, has been carefully noted and we assure you the necessary steps will be taken to improve the issues faced during your stay and causing disappointment. May we request you to consider this as an aberration...

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Pool
  • Breakfast included
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
'The Residence Hotel & Convention Centre' is a veritable haven of comfort in the lush green environment of Powai, near L&T flanked by Aarey & Vihar lake. It is situated 6 kms. from the International Airport, 10 kms. from the Domestic Airport, in close proximity to Hiranandani Gardens, SEEPZ. MIDC.The hotel has a Ozone Swimming Pool. ... more   less 

Additional Information about The Residence Hotel & Apartments

Address: Saki Vihar Road, Before Vihar Lake, Powai, Mumbai 400087, India (Formerly Residence Hotel & Convention Centre)
Region: India > Maharashtra > Mumbai
Price Range: ₹ 4,028 - ₹ 16,520 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Residence Hotel & Apartments 3.5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Residence Hotel And Convention Centre
Hotel Style:
#34 Best Value Hotel in Mumbai
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Questions & Answers

Questions? Get answers from The Residence Hotel & Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose only Pool facing rooms as road facing view is not good.”
 of 5 bubbles , 10 Jan 2017 | Read review
“Higher floors on the pool facing end”
 of 5 bubbles ramprakashr2014, 27 Dec 2016 | Read review
“stay at the Ramada up the hill?”
 of 5 bubbles JPHStVincent, 19 Dec 2016 | Read review
“Relay good”
 of 5 bubbles , 27 Oct 2016 | Read review
“all rooms are good, go for pool facing rooms,”
 of 5 bubbles , 21 Oct 2016 | Read review
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