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The Residence Hotel & Apartments

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243 Reviews from our TripAdvisor Community

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Showing 242: English reviews
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Reviewed 6 days ago NEW

We took Executive Suite for 14 days (2-15 Feb'17); which is even not very clean, with broken chair, very old & broken washroom materials, non-functional electric old bed-side sockets, very dirty window glasses, etc ... etc. It was a worse experience !!!

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Helpful?
Thank Rajib D
Reviewed 1 week ago via mobile

It's a very very great and high standard hotel. As a couple we stayed for 2 days and had a very pleasant stay. Only one which we do not like is breakfast. I was not happy with the breakfast so I have given 4* or else everything is awesome.. Great place

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Helpful?
Thank FIROZALAM K
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr. Firozalam, Greetings from The Residence Hotel & Apartments !!! Thank you for your positive comments. We are glad that the hotel made your stay comfortable. Your encouraging comments about the hotel amenities & the service provided to you. This will help us to do better, will pass your comments of praise to the team. Your points on the...

Reviewed 3 weeks ago via mobile

Its a nightmare of a property to stay at. Will not advice nyone to stay here even if its for free. The lady at tge reception was mannerless and rude. We were asked whether we want a smoking or non smoking room. We said we want non smoking room but still dey gave us a smoking room. We had booked...

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Helpful?
Thank Girish_Gulgulia
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Gulgulia, We have noted the contents of your valuable feedback via Trip advisor.com with extreme care and concern. As one of our valued Guests, your satisfaction is our primary concern and on behalf of my entire team, we extend our sincere apologies for all the inconvenience caused to your good self during your recent visit at The Residence Powai....

Mumbai, India
Reviewed 4 weeks ago

Situated in powai close to the airport and Mumbai metro sakinaka.this Hotal offers nice bled of luxury and serenity away from the city hustle bustle.being a five star Hotal.good spa,gym,swimming pool. Hotal is very good.

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Helpful?
Thank ypradeep034
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Pradeep , A warm review with a perfect 5-star rating is what we keep striving for with best hospitality standards at our hotel. Many thanks for acknowledging our efforts and commending our services and facilities on this esteemed travel forum. We are elated to know that your stay with was a wonderful one and that you enjoyed the many...

Mumbai, India
Reviewed 4 weeks ago

It was 3 days conference but i was staying 1st time at hotel ..Stay was every comfartable.....food is also very good ... Only some issue is that for parking......over all as good experience. The staff are coutrties....and very helpfull...mainly one guy Mr.chetan is very good man.

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Helpful?
Thank tripathideepak51
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Tripathi, Thank you for taking the time to review your stay with us. We are glad that our staff and service exceeded your expectations, inclining you to pen down this wonderful review. We do take pride in catering to our guests' needs the best way we can. We will be sure to let Chetan know, how much of an...

Reviewed 4 weeks ago

I stayed there one and half month ... This place is conveniently located in Powai (Ramada Hotel campus). Check-in process was ultra smooth. 1) Due to renovation,road facing side is completely enclosed.My Windows panes were closed using plywood,hence concealing whatever view I was supposed to see!Extremely suffocating for me atleast if I can not see view outside 2. Lights were...

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Helpful?
Thank Rahul O
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Rahul, We have noted the contents of your valuable feedback via Trip advisor.com with extreme care and concern. As one of our valued Guests, your satisfaction is our primary concern and on behalf of my entire team, We extend our sincere apologies for all the inconvenience caused to your good self during your recent visit at The Residence Powai....

Reviewed 10 January 2017

Stayed for a day in this hotel and decided to check out on the next day! 1) Due to renovation,road facing side is completely enclosed.My Windows panes were closed using plywood,hence concealing whatever view I was supposed to see!Extremely suffocating for me atleast if I can not see view outside.Hotel staff offered to change the room next day as rooms...

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Helpful?
1Thank Siddharth P
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Siddharth, Thank you considering our hotel for your stay in Mumbai. Your feedback is valuable to us. The entire team at The Residence Powai, Mumbai is disappointed to know that your expectations were not met. We have personally looked into this matter and also shared your valuable feedback with the relevant teams & management .We would like to assure...

Pune, India
Reviewed 3 January 2017

This place is conveniently located in Powai (Ramada Hotel campus). Check-in process was ultra smooth. Rooms and in room arrangements are sufficient and cozy. Staff is super attentive, whatever I required/requested was provided immediately in a hassle free manner. Breakfast and dinner are served in the Fusion restaurant. Buffet breakfast had a great spread includes tasty dishes. Staff is very...

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Helpful?
Thank amit_voyager
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Amit, We are grateful for your kind feedback that commends the various facets of our hotel. Guest satisfaction is pivotal to us, and we take utmost care of the guests with our impeccable hospitality standards. We sincerely appreciate you for bringing the facts to our knowledge; Our main objective at The Residence Powai Mumbai is to provide authentic hospitality...

Reviewed 27 December 2016

First, the location of the hotel is a very different one. It's amidst a slum like area. Ramada is also in the same campus, the open space is always occupied with a business gathering or a wedding party. The rooms are neat and clean, decent service with a pretty large breakfast. The hotel was under renovation when we visited, and...

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Helpful?
Thank Ramprakash R
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Ramprakash, Thank you for taking the time to give us your feedback about your stay at our hotel. We truly appreciate your kind words about the services provided by the team and we will be sure to let them know, how much of an impact they made on your experience. Your appreciation for the room & breakfast is truly...

Srinagar, India
Reviewed 21 December 2016

This is a very good destination of get-to-gather and business meetings. Spent Three cherishable days and enjoyed a lot, good & tasty food, neat and clean each & every spot and above all very prompt service. Good security arrangements, what a well-come address by Security officer. Recommended to all............................

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Helpful?
Thank p7mir
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Valued Reviewer, Thank you for taking the time to review your stay with us. We are glad that our staff ;food and prompt service exceeded your expectations, inclining you to pen down this wonderful review. We do take pride in catering to our guests' needs the best way we can. We hope your next stay is just around the...

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Pool
  • Breakfast included
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
'The Residence Hotel & Convention Centre' is a veritable haven of comfort in the lush green environment of Powai, near L&T flanked by Aarey & Vihar lake. It is situated 6 kms. from the International Airport, 10 kms. from the Domestic Airport, in close proximity to Hiranandani Gardens, SEEPZ. MIDC.The hotel has a Ozone Swimming Pool. ... more   less 

Additional Information about The Residence Hotel & Apartments

Address: Saki Vihar Road, Before Vihar Lake, Powai, Mumbai 400087, India (Formerly Residence Hotel & Convention Centre)
Region: India > Maharashtra > Mumbai
Price Range: ₹ 4,089 - ₹ 6,569 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Residence Hotel & Apartments 3.5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Residence Hotel And Convention Centre
Hotel Style:
#35 Best Value Hotel in Mumbai
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Questions & Answers

Questions? Get answers from The Residence Hotel & Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better to look for other options in Powai / Hiranandani”
 of 5 bubbles , 19 Feb 2017 | Read review
“Pool facing front view higher floar”
 of 5 bubbles ypradeep034, 28 Jan 2017 | Read review
“Front view rooms..”
 of 5 bubbles tripathideepak51, 28 Jan 2017 | Read review
“Choose only Pool facing rooms as road facing view is not good.”
 of 5 bubbles , 10 Jan 2017 | Read review
“Higher floors on the pool facing end”
 of 5 bubbles ramprakashr2014, 27 Dec 2016 | Read review
5 of 5