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West End Hotel

TripAdvisorUS$ 97*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 174*
US$ 97*
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US$ 101*
US$ 101*
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West End Hotel
West End Hotel
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224 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Goa, India
Reviewed 5 March 2015

Had to be in Bombay for medical purpose of family and this hotel is walking distance from the hospital. We spent most of our time there so didn't use the hotel at all except to sleep and have breakfast in the morning. The rooms are very spacious and great value for money. Had one meal there.

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9Thank ViniM81
Reviewed 24 February 2015 via mobile

We didn't stay here, but as a tour party of 7 on an overnight sightseeing trip of Mumbai from Goa, this was where we had a very welcome lunch. We'd left our hotel in Goa at 4am, and by the time we'd stopped here at 2pm, the buffet lunch, cold beers, peace & wonderful hospitality was very gratefully received. We...

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7Thank MrsO369
WestEndHotel1948, General Manager at West End Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us. We appreciate your feedback on our restaurant & services. Thank you for promising that you will stay with us whenever you return to Bombay, we will be honored to welcome you back again. Yours faithfully, Arjun Ramani General Manager West End Hotel, Mumbai

Sydney, Australia
Reviewed 23 February 2015

Hotel was built in 1948 by the Awararamani family and is still managed by them. Their staff are well-treated, with scholarships provided for their children, and some of them have been working there for 25 years. We had a balcony room overlooking New Marine Lines, great for watching all the action in the street below. Room was very clean and...

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6Thank Michael S
Indore, India
Reviewed 16 February 2015 via mobile

I stayed in west end hotel which is next to Bombay hospital. It has the old bombaywala touch . It's an expensive hotel for the money they charge .. Its proximity to hospital make it very useful for people who come with patients fir treatment. Services are good..

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3Thank rbs02
WestEndHotel1948, General Manager at West End Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your stay experience. It is pleasing that you remarked the perfect location of our hotel and that you noticed our services. We would like to assure you that our pricing policies are set as per current hospitality standards. We have two tariff Season (November to February) & Off-Season(March – October)...

Vadodara, India
Reviewed 12 February 2015

This is an old hotel very close to Church Gate station in Mumbai. The rooms are clean and fresh and so is the bathroom. We were here for a conference. The conference facilities were good, the staff very helpful. Excellent food and service. Very close to Marine Drive, so we enjoyed an evening walk by the sea. the second evening...

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1Thank 1,21,254
WestEndHotel1948, Manager at West End Hotel, responded to this review

Dear Guest, Thank you for spending your time to give us a lovely feedback on your recent stay. We are delighted to know that you liked our location, services & friendly staff. All of our staff believe in providing personalized service. We look forward to another opportunity to host you at our property, and once again, thank you for your...

Milan, Italy
Reviewed 9 February 2015

Dsouza at front desk was very helpful. Also Francis and the new young trainee boy. Dont remember his name. Good location next to the Marine lines station and Bombay hospital. Room could be more cleaner especially the carpet and the pillow covers. For the price paid, hotel should provide, Iron, minibar bar, hair dryer and a kettle. Bath tub should...

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3Thank Attilia M
WestEndHotel1948, General Manager at West End Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us. We are excited to learn that you were impressed by the service provided by Dsouza, Francis and Mithun. Please accept my sincere apologies for the cleanliness issues you experienced in your room.. It is of the utmost importance to us that the service as well as...

Birmingham, Alabama
Reviewed 9 February 2015

As a foreign woman traveling alone its especially important for me to find a hotel where I feel not only safe but comfortable and relaxed. The West End definitely fits the bill, particularly with regard to the staff who are very helpful and who provide excellent service. I didn't give the hotel five stars because its not a luxury hotel...

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2Thank cathleen78
WestEndHotel1948, General Manager at West End Hotel, responded to this review

Dear Guests, Thank you for taking the time to share your stay experience. All of us at West End are delighted to know that you liked our services & location. We all are happy to know you find West End safe for women’s. We do have many FIT women travelers patronizing our services for years. Yes we are not luxurious...

New Delhi, India
Reviewed 28 January 2015

Amazing hotel which defines classic setting. Hospitality at its best - from the elevator boy to the manager. One cannot complain about the food. Most of all, they try their best to make you feel at home. My first heart break was from this very hotel (excuse the extra info). For official and personal reasons, WEH will always be close...

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2Thank Selrahc04
WestEndHotel1948, General Manager at West End Hotel, responded to this review

Dear Guest Thank you for taking the time to share your experience with us.We are glad to know that you enjoyed the classic setting and the outstanding service here at WEH. We are also honored to learn that WEH will always hold a special place in your heart. We look forward to welcoming you back home on your next visit....

Dubai
Reviewed 18 January 2015

This is an old hotel with a running lift installed probably in the 60's. However, why it deserves 4 stars is its excellent location and value for money. If you are looking for a clean, good space to stay with decent service, good connectivity to all parts of the city, do not think twice. This is especially so if your...

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2Thank IndoVeggie
WestEndHotel1948, General Manager at West End Hotel, responded to this review

Dear Guests, I want to thank you for taking the time to share your stay experience with us. We try to maintain our old world charm of the hotel. Thank you for patronizing us for last 08 years & rating us as a 04 star hotels. I would very much like to meet you on your next visit. Yours faithfully,...

Mumbai
Reviewed 2 January 2015

Is this a 4 star hotel? Really? 1. There wasn't any fridge in the room 2. AC was placed at location where it will take couple of hours to cool down the room 3. Environment and hotel ambiance like hospital 4. The only positive is that the location of this hotel is very close to Churchgate station

Review collected in partnership with Cleartrip
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2Thank Jignesh K
WestEndHotel1948, General Manager at West End Hotel, responded to this review

Dear Guest, I want to thank you for taking the time to share your experience with us. At present we are awaiting classification by the department of tourism & our rating on tripadvisor is 3.5. We do have fridges in our Superior rooms & in our standard rooms we give fridges on request. We thank you for appreciating our central...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities

Additional Information about West End Hotel

Address: 45, New Marine Lines, Mumbai 400020, India
Region: India > Maharashtra > Mumbai
Price Range: ₹ 5,883 - ₹ 8,533 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West End Hotel 3.5*
Number of rooms: 80
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Also Known As:
West End Hotel Mumbai
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Questions & Answers

Here's what travellers have asked, with answers from West End Hotel staff and other travellers.
2 questions
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Questions? Get answers from West End Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms facing the back are quieter”
  • family suite
  • familysuite
savvy00, 1 Apr 2017 | Read review
“rooms towards the road are noisy but well lit”
ShashankSharmaBlr, 18 Jan 2017 | Read review
“3rd floor is no smoking room area”
kapvinod, 20 Dec 2016 | Read review
“It is not cheap or cheeful”
Carrotblue, 8 Dec 2016 | Read review
“Ensure your room has good Cellular reception”
rahuljemal, 3 Aug 2016 | Read review
5 of 5
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US$ 97* /night
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Prices are for 1 room, 2 adults
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