Had lunch along with my friend as the citrus cafe. The food was amazing. Vinay really helped us a lot with the meal selection. Hritik saw us looking for dessert and intuitively dressed our table for the dessert.
Well for a five star hotel the honest note is that the hotel its not upto the mark. The location is no doubt great, sea facing, direct beach excess and all but the rooms, the property itself needs a touch up. The check-in took like forever. The food is great and generally tasty, the room service is prompt which kind of takes care of some of the expected bells and whistles. Parking is ample - which is a great thing in Juhu area.
I visited hotel sea princess jeo restaurant mr sahil barot n sakshi warm welcoming with smiling face n gave us superb service food was good v r very happy to thier service v will visit again n i recommended everyone to visit Jeon restaurant in hotel sea princess thanks sahil barot god bless you
Hotel staff are totally non cooperative. It took us more than 45 mins to check in. They have weird policies and try to rip any koney you have to enjoy your stay at Bombay. Best suggestion is never to stay at this Hotel. They are trying to recover all the money they lost due to covid from you.
Hello, I called up your spa yesterday and spoke to a gentleman in regards to the spa booking for today. After booking the spa slot fr 4pm for a couple treatment and upon enquiring on the pricing i told the spa receptionist about the discount that is mentioned on the website of yours 20% discount on Mondays between 8am until 9pm. The same was declined by the agent and he did not understand after telling him tat it is mentioned on the website. I feel this is not ethical. Today is my anniversary and i am surprising my partner but i feel its nt a good start.Attaching the screenshot for reference, hope the same will be honored what you guys have put up on the website.
The nice hotel in Juhu, Mumbai & was wonderful to stay at. Stayed there for 4 days. Was a wonderful experience. Nice building just next to Beach. Evenings are more Romantic. High quality rooms and high-quality service. Overall nice confortable stay..
Had an excellent stay at Hotel Sea Princess. Nothing to crib or complaint. Haresh Malhotra was very courteous while booking the stay and ensured we got a good Sea View Luxury room. 6th Floor highly recommended. Hotel and room was clean and spacious. Room service was good. Special Thanks to Ganesh from Jeon 24 hr Cafe who took good care of Dinner responsibility. Suggested good dishes, was very courteous and had a Smile on his face inspite of the rush on Sunday evening. Buffet was superb and had good spread to choose from. Front Desk and Room Boy's were also very courteous. Few improvement Suggestions : 1) In today's Covid time, suggest replace Soaps with Handwash liquid in the bathroom. Much more hygienic especially when more than 1 guest stay in same room. 2) Customer's like me prefer reading newspaper with their Morning tea. Missed newspaper service as was told it's stopped by the hotel. 3) Suggest try and keep some complimentary cookies in the room. Good to have with tea. Overall happy with the stay. Definitely recommended.…
We were visiting Mumbai from USA and had made reservation online. Had checked with hotel to make sure they are following Covid Guidelines and when we arrived early in the morning front desk staff was not wearing mask. We asked and they are like because the Covid is not at high rate we are not enforcing. We were uncomfortable staying at the hotel so we made reservation at another hotel and left within 5 hours. They refused to refund us and ttt he ey have not refunded us. STAY AWAY FROM THIS Hotel. The rooms are very small too. If you are visiting from out of country stick to the chain hotels.
Sea Princess is an amazing hotel with beautiful interiors and magnificent sea view. The rooms are spic and span,property is well maintained. Lagoon is a nice place to relax and has very polite, experienced F&B team . We specially noted down Manager Sadakat name to post this appreciation . It’s a lovely lounge with a great view although the menu price is very high . Housekeeping is doing a good job.Staff follows good covid protocol. If you stay here, do visit this lounge. Ambience and the location of the hotel is very good.
I visited to celebrate my bday with my wife and we arrived at the beach club after enquiring from multiple staff including the manager at the beach club that the restaurant is open. However as we were about to place an order we were informed the kitchen is closed. The manager was very unruly and his attitude was indicating they didn't welcome customers. The way they communicate is very unfriendly.
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