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Grand Hyatt Mumbai

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#23 of 444 Hotels in Mumbai
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Grand Hyatt Mumbai
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2,610 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt Mumbai
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Showing 2,469: English reviews
Milton Keynes, United Kingdom
Reviewed 30 March 2016 via mobile

When I first arrived, I was quite distressed as I was told their was a transfer bus from the airport to the hotel. On arrival to the hotel we checked in with Deepika Sharma, she was really helpful and managed to get all our rooms on the same floor and provided outstanding customer service from the point of checking in...

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Helpful?
Thank Yogesh P
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Thank you so much for your thoughtful feedback. We are dellighted to know that you enjoyed your stay with us. We will surely convey the kind appreciation to Deepika. Look forward to #LivingGrand with you on your return visits

Basking Ridge, United States
Reviewed 30 March 2016

I really enjoyed my stay. The hotel nice and very comfortable the staff was excellent very helpful. The food in FIFTY FIVE EAST was excellent and outstanding. Special thank to Promod Sharma and Priyanka and I always looked forward seeing them when I was at the restaurant. In my personnel opinion the treatment you receive from the staff makes a...

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Shanmugam K
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest, Many thanks for your thoughtful feedback and appreciation. We are delighted that you enjoyed dining at Fifty Five East and will surely pass on your compliments to Promod and Priyanka . We look forward to creating many more #LivingGrand experiences with you.

singapore, Singapore
Reviewed 29 March 2016

this was my 2nd stay at Grand Hyatt Mumbai. i decided to return here and had very good experience during my initial stay. Very good customer service, good food and comfortable stay. Hard to get at alot of hotels in India.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Susila R
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest, Thank you for your kind words and patronage. We are delighted to know that we are your hotel of choice for stay. We look forward to having many more such #LivingGrand experiences with you.

Mumbai, India
Reviewed 29 March 2016

Overall everything was first class and excellent. The staff were friendly, helpful, knowledgeable and professional. Right from check-in to check-out everything was taken care off. The room was excellent and the club lounge was well staffed and catered.

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Helpful?
Thank Iahmedmalkani
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest Many thanks for the generous appreciation and kind words. Please do let us know if there is anything we can assist you with to help plan the next trip better. Looking forward to #LivingGrand with you soon. Thank you

Reviewed 29 March 2016 via mobile

Perfect from start to finish a wonderful Hotel. Polite staff extremely helpful. They arranged taxis for us. Used all the facilities breakfast was always a good standard. I would recommend this Hotel. Everything was very clean tidy and welcoming. Would stay again.

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Helpful?
Thank carla d
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest Many thanks for your invaluable feedback and thoughtful appreciation. We are delighted to know that you enjoyed #LivingGrand with us. Look forward to welcoming you back again soon.

Dlugie, Poland
Reviewed 29 March 2016

Review collected in partnership with Hyatt Hotels
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Thank RAJAN123456789
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

New York, United States
Reviewed 29 March 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Prasad H
Grand Hyatt M, Public Relations Manager at Grand Hyatt Mumbai, responded to this review

Bengaluru, India
Reviewed 29 March 2016

I am an Airline Cockpit Crew & I stay in this hotel quite often & every time I stay here the staff go out of their way to make it a different experience. Great rooms , the gym & the pool are very nice too , Lovely & convenient location & very close to the domestic Airport . The staff...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank punja_a
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest, Thank you for your kind appreciation. We are delighted to know that you enjoy our facilities and will surely pass your compliments to our staff.

Nairobi, Kenya
Reviewed 29 March 2016

Stayed here with my family in Feb 2016. Poor service started right from the reservation point. We have booked a weekend offer and specifically mentioned that a couple of times over the telephone only to realize on check out that they decided to book us on another package. The weekend offer also included the use of the executive club floor....

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Thank JaankiMalde
Grand Hyatt M, Public Relations Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest We regret the unpleasant experience during your stay with us. Please do let us know if there is anything we can assist you with to help plan the next trip better. You can write to me at pratiti.rajpal@hyatt.com. Thank you

Mumbai, India
Reviewed 29 March 2016

We were awarded the IFBA award for Best Restaurant Review Blog, we got married, and finally kicked off something we’ve been waiting for for a long time… We added in a ‘Travel’ section to our blog. :) We started off with Goa in January, and we’ve got Calcutta, Chennai, Pune and Kerala on our calendar this year. We got married...

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Helpful?
Thank ChouxPastryLove
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest, Thank you for taking the time to craft such a thoughtful review for us. We are humbled by your kind words for our rooms, restaurants, service and more. It was a pleasure to have you and we are glad you created moments of more with us. We look forward to many more such delightful #LivingGrand experiences with you.

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Grand Hyatt Mumbai is located in the centre of Mumbai, India. More than a hotel, it is a multi-dimensional lifestyle complex located just 10 minutes from Mumbai’s domestic airport and 20 minutes from the international airport and in close proximity to Bandra-Kurla complex, Mumbai’s rapidly developing business district. The hotel features luxurious accommodation, contemporary serviced apartments, dining & entertainment options, spa, recreation & fitness facilities, conference & exhibition spaces & an international shopping plaza. ... more   less 

Additional Information about Grand Hyatt Mumbai

Address: Off Western Express Highway | Santacruz (East), Mumbai 400055, India
Region: India > Maharashtra > Mumbai
Price Range: ₹ 8,097 - ₹ 15,740 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Mumbai 5*
Number of rooms: 547
Reservation Options:
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Also Known As:
Grand Hyatt Mumbai Hotel Mumbai (Bombay)
Grand Hyatt Hotel Mumbai
Mumbai Hyatt
Hotel Style:
#2 On the Beach Hotel in Mumbai
#17 Business Hotel in Mumbai
#18 Family Hotel in Mumbai
#20 Luxury Hotel in Mumbai
#20 Spa Hotel in Mumbai
#20 Romantic Hotel in Mumbai
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Mumbai staff and other travellers.
19 questions
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Questions? Get answers from Grand Hyatt Mumbai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are large and sunny”
  • Spacious, comfortable
  • Corner of Bedroom
TrishaRose88, 23 Apr 2017 | Read review
“Great view. Great dining area and the bakery.”
  • Bathtub
  • Room key
  • Great and spacious room.
  • The bathroom sink
abhilash0505, 15 Apr 2017 | Read review
“Hotel for wealthy people”
sanjay199357, 7 Apr 2017 | Read review
“Pool view,suite cabin”
poohsri31, 7 Apr 2017 | Read review
“the club rooms on 1st and 2nd floor were great.”
Rpungaliya, 13 Mar 2017 | Read review
5 of 5