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Grand Hyatt Mumbai

Expedia.comUS$ 111*
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#23 of 444 Hotels in Mumbai
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 143*
US$ 111*
Great Deal
US$ 114*
US$ 114*
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Grand Hyatt Mumbai
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2,631 Reviews from our TripAdvisor Community

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Singapore, Singapore
Reviewed 2 days ago NEW

Incredibly helpful conference event support. I had several technical challenges for them and they came through brilliantly.Conveniently close to the airport. Great quality food, both Indian and western. Around wonderful staff. My best trip to India by far!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank T6589HWdavidb
HOTEL’S FAVOURITE REVIEW
Reviewed 2 March 2017

Stayed here for 4 nights during Feb 2017 with a group of 10 family and friends. We were visiting from Australia. The breakfast restaurant in Fifty Five East had choices wide and varied catering to all tastes. It was very well laid out. We indulged ourselves. I requested some special masala chai (the style you get on the streets) and...

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Helpful?
Thank Jan M
About Hotel's Favourite Review
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest Thank you for sharing your thoughtful appreciation . We are delighted to know that your stay was wonderful . Look forward to creating many more Living Grand moments for you. Thank you

Singapore, Singapore
Reviewed 2 days ago NEWvia mobile

My company had a conference here. When colleagues arrived late evening, they were made to wait till 3 am to check in. So when I arrived I was given a serviced apartment. The apartment was extremely basic not like a regular hotel room at all which is more convenient for a business traveller. A serviced apartment may be good for...

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Helpful?
Thank charlierao
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest, We regret the inconvenience caused to you during your stay. We assure that the same was a one-off experience & not typical of the usual Hyatt standards we aim to deliver. Glad you enjoyed dining with us. Look forward to creating a memorable stay experience in the future.

Muscat, Oman
Reviewed 2 days ago NEWvia mobile

Once you enter Grand Hyatt, it's a different world from crowded Mumbai. A large well spread and landscaped property, with a choice of restaurants & cuisines. The happy hour on first floor is worth special mention which gets a lot of guests using the facility. The rooms are well designed and have all the amenities. And last but not the...

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Helpful?
Thank Sudeep W
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest, Thank you for being the preferred hotel of your choice for stay in Mumbai. We are glad you enjoyed a comfortable stay & delectable dining experiences. Look forward to welcoming you again.

Reviewed 2 days ago NEWvia mobile

Evaluating hyatt in all grounds, i found my stay with them over 2 days disappointing. 1. I could not even leave a review on their website which seems to be down. 2. I checked in late on the first day, paid a premium on club room king sized bed. Was told the king sized bed rooms ran out, had to...

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Helpful?
Thank Sharon Yeo Y
London, United Kingdom
Reviewed 2 days ago NEW

I really enjoyed staying in this hotel. Firstly, the customer service is excellent.The staff really go above and beyond. India generally has excellent service in its 5* hotels, however the Grand Hyatt staff are exceptional. I was in India for work for 1 week, and coming back to the hotel actually did feel a bit like coming home. When arriving...

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Helpful?
Thank Sam J
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Sam, Many thanks for your kind feedback & recommendation. At Hyatt, we endeavor to create moments of more for all our guest & glad you experienced the #LivingGrand hospitality during your stay with us. Look forward to continue creating moments of more with you.

Bhopal, India
Reviewed 3 days ago NEWvia mobile

A nice place to stay when on business at affordable price. Good & professional Check-in. Sumptuous breakfast at Fifty five east restaurant with a large selection of food. Good Indian food at Soma restaurant with friendly and helpful staff

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Helpful?
Thank Dipa2016
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest, Thank you for your thoughtful feedback. At Hyatt, we are extremely passionate about food & glad you experienced the same with us. Look forward to welcoming you back.

London, United Kingdom
Reviewed 3 days ago NEWvia mobile

This hotel looks amazing! Big hot tub Steam Sauna Gym Very clean !! A women at reception Sharon very friendly! We stayed at the executive club You get drinks, tea, coffee, cookies and fruit! Very useful! I only had 1 minor problem no one would answer the phone at reception. The hotel front desk was very busy a few times....

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Helpful?
1Thank farhan m
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest, Many thanks for your invaluable feedback. We are glad you enjoyed the leisure facilities & dining experiences at the club lounge. Look forward to welcoming you again.

Dubai, United Arab Emirates
Reviewed 3 days ago NEWvia mobile

I have been a regular guest at this hotel with a Platinum passport card since 2010 and have seen much better days here. I used to take examples of this hotel when I spoke of service quality. I felt more at home in this hotel but all is gone now. I stayed a couple of weeks back here and now...

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Helpful?
Thank BMahapatra
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest, Many thanks for your continued patronage over the years. We regret that you did not feel at home during your recent stay with us. We assure you that the same was a one-off experience & look forward to create memorable stay experiences for you in the future.

Kuwait
Reviewed 4 days ago NEW

I had been here jus last week, inspite of informing early checkin when reservation was done we had to wait for 45 mins, Other then that rooms were fine, when we called up housekeeping for comb which was missing in bathroom toiletries in less then a minute there was a knock on the door. Another thing there was no bar...

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Helpful?
1Thank jcferns
Grand Hyatt M, General Manager at Grand Hyatt Mumbai, responded to this review

Dear Guest, We regret the inconvenience caused to you due the delayed check-in. We assure you that the same is not the usual Grand Hyatt experience we aim to deliver to our guests. Look forward to creating a memorable experience on your future visit.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Grand Hyatt Mumbai is located in the centre of Mumbai, India. More than a hotel, it is a multi-dimensional lifestyle complex located just 10 minutes from Mumbai’s domestic airport and 20 minutes from the international airport and in close proximity to Bandra-Kurla complex, Mumbai’s rapidly developing business district. The hotel features luxurious accommodation, contemporary serviced apartments, dining & entertainment options, spa, recreation & fitness facilities, conference & exhibition spaces & an international shopping plaza. ... more   less 

Additional Information about Grand Hyatt Mumbai

Address: Off Western Express Highway | Santacruz (East), Mumbai 400055, India
Region: India > Maharashtra > Mumbai
Price Range: ₹ 7,448 - ₹ 15,731 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Mumbai 5*
Number of rooms: 547
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Cancelon, Orbitz, Hotels.com, Hyatt Hotels Corporation, Hotwire, Priceline, getaroom.com, TripOnline SA and HotelQuickly so you can book your Grand Hyatt Mumbai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Mumbai Hotel Mumbai (Bombay)
Grand Hyatt Hotel Mumbai
Mumbai Hyatt
Hotel Style:
#2 On the Beach Hotel in Mumbai
#17 Business Hotel in Mumbai
#18 Family Hotel in Mumbai
#20 Romantic Hotel in Mumbai
#20 Spa Hotel in Mumbai
#21 Luxury Hotel in Mumbai
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Mumbai staff and other travellers.
19 questions
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K.L.
jatinderj Mumbai, India Reviewed this property
Helpful answer
1
Vote
Not as helpful

you get free wi fi in room.not to worry

2 months ago
4 months ago
PUNITBANSAL Ludhiana, India Reviewed this property
Helpful answer
1
Vote
Not as helpful

Yes

3 months ago
6 months ago
Grand Hyatt M Mumbai, India Property representative
Helpful answer
1
Vote
Not as helpful

Yes, we do offer the same on request and subject to availability.

6 months ago
Dubai, United Arab Emirates
Seantraveler1980 London, United Kingdom
Helpful answer
2
Votes
Not as helpful

Yes exactly and still justifying the same horrible customer unfriendly position. Service also stinks at this hotel because of such rude managers. Do not stay here

7 months ago
Rockingham, Australia
over a year ago
Grand Hyatt M Mumbai, India Property representative
Helpful answer
2
Votes
Not as helpful

The hotel does not have a complimentary shuttle service from the airport to the hotel.

However our guests with confirmed reservation for Grand Club or Suite category of rooms are provided complimentary two way airport transfers by the hotel car.

over a year ago

See all questions (19)

Questions? Get answers from Grand Hyatt Mumbai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It doesnt really matter if you are on a one day visit to Mumbai”
  • Bedroom
  • Bedroom
jcferns, 26 Apr 2017 | Read review
“Choose a room near the elevator with a good View”
iqidwai, 25 Apr 2017 | Read review
“Get a room NOT facing the courtyard and without a balcony - these are bigger and the balcony just takes up space.”
Peet722, 24 Apr 2017 | Read review
“Corner suites are large and sunny”
  • Spacious, comfortable
  • Corner of Bedroom
TrishaRose88, 23 Apr 2017 | Read review
“Great view. Great dining area and the bakery.”
  • Bathtub
  • Room key
  • Great and spacious room.
  • The bathroom sink
abhilash0505, 15 Apr 2017 | Read review
5 of 5
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US$ 111* /night
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Prices are for 1 room, 2 adults
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