The Gordon House Hotel
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About
See why so many travellers make The Gordon House Hotel their hotel of choice when visiting Mumbai. Providing an ideal mix of value, comfort and convenience, it offers a charming setting with an array of amenities designed for travellers like you.
Given the close proximity of popular landmarks, such as Colaba (0.2 mi) and Chhatrapati Shivaji Terminus (0.9 mi), guests of The Gordon Hotel can easily experience some of Mumbai's most well known attractions.
Free wifi is offered to guests, and rooms at Gordon House Mumbai offer a flat screen TV and air conditioning.
During your stay, take advantage of some of the amenities offered, including room service and a concierge. Guests of The Gordon Hotel are also welcome to enjoy free breakfast, located on site.
While in Mumbai be sure to experience nearby Indian restaurants such as Leopold Cafe and Bar, Bademiya, or Trishna.
Mumbai is also home to The Ashleys, a popular castle that is not too far from The Gordon House Hotel Mumbai.
At The Gordon House Hotel, your comfort and satisfaction come first, and they look forward to welcoming you to Mumbai.
Location
Reviews
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Our room was on the 3rd floor and was a reasonable size for a city hotel. It was however let down somewhat by the lack of any view from the window (when we opened the blinds all we could see were a stack of air conditioning units) and a very small bathroom.
The staff were all very friendly and provided us with very good service.
The issue of the noise from the bar on the first floor or the building has been mentioned in many other reviews of this property. In our third floor room we were certainly aware of the noise and the vibrations it caused. It did not stop us from sleeping, but we can appreciate that people in rooms on the 2nd floor or who are light sleepers might well find it a problem.
Overall we enjoyed our stay at the Gordon House hotel and we would consider staying there again if we ever return to Mumbai (but not on the 2nd floor).
Our bedroom and the public areas were extremely clean and well kept. Big ,comfortable bed, decent safe, toiletries, tv with BBC news and English language films.
Breakfast is fine - you can order eggs, pancakes, toast and more.
We did have to move rooms because of work being done to an adjacent room,but this was very smoothly done by the staff. They were allvery helpful and friendly.
I was disappointed that the Havana Bar was shut - would have liked a place to drink on site. And the rooftop patio could have been a brilliant place to chill, but seemed to be used for storage. These are my only quibbles- I would definitely stay here again when in Mumbai.
All this while the management was completely unhelpful and two weeks later have REFUSED us the refund despite knowing all our concerns.
The management is completely unhelpful, insensitive and shockingly rude to someone with health conditions.
Food is awful at the place (breakfast full of grease and oil) and while the location may seem like it is worth it, please avoid this terrible place.
The hotel itself was fine in itself - basic but clean and well located. However, we booked via booking.com and when we left on Christmas Day we told the reception staff they had the pre-authorisation credit card details. They assured us that the credit card would not be drawn on. We were in a massive rush to get to the airport and paid the full bill in cash (rupees). We have also been charged the full amount on our credit card. We have contacted the hotel but they are ignoring us. I feel gutted that the hotel has taken our money twice. Wanted to warn others of our experience.
Helpful staff with all requests
Never dined as only could stay one night
Highly recommend for a central location in Mumbai
A few reviews have mentioned the small bathroom - which we also experienced. But the shower pressure and temperature are good and you get used to the small size.
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