My first experience at Vista was excellent We loved the spread Great ambience Hospitality at its Best as always maintained by Taj Will surely like to visit for a Brunch Special Thanks to Shri. Keshavji and Ms. Apoorva for service
I had an amazing experience as always. I have stayed at this property several times and the hight quality of service and attention to details remains the same. The staff is amazing and very courteous. The rooms have been comfortable and immaculate. I would like to thank and appreciate Mr Arnav for his care and hospitality. He goes an extra mile to make your stay comfortable Mr Tanmay is very humble and courteous. Everytime I visit this property I see that big smile and warmth in welcoming each and every guest. Despite of the busy schedule the staff always makes time to greet and welcome you . Mr Ankush was very helpful with my check in, gave me the best room with an amazing view. I would recommend this property to all without a blink. I felt like home away from home. It is a family like feeling here with luxury.…
Taj has removed all experienced staffs from the front desk and placed new staffs who behalf not better than trainees. Warmth and Taj experience, a personal ‘touch’ is extinct. It similar to any 4 star hotel front desk. Even billing section ignores the comments made by guests in the in room dining bills. Mini bars are just empty. Shocking!!! No welcome drinks, no fruits and lot of other aminities within rooms are missing. Washroom com board was not having sanitisation strips. I will say if Taj does kot take it seriously and immediate correction then it’s spoiling their brand in market!
My colleague had an international red- eye flight. I would like to appreciate FARAZ at restaurant in this situation. He went an extra mile for my colleague and packed her some extra refreshments. It was so heart touching and we could really feel the taj warmth.
An excellent comfortable, pampering stay at Taj Lands End which is better than Taj Mahal Palace. The staff was very courteous and caring with warmth. The room had had excellent vew of the suspension cables of Bandra Worli Sea Link on top of the Hotel
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