Very clean and well designed hotel with excellent staff who help you and support your needs. The cleanliness was amazing. The hotel ambiance, aroma , comfort were perfect. Hotel restaurants we tried were excellent.
One of the most famous hotel in the world. Amazing location with a beautiful design. Very friendly and helpful employees. Different restaurant with the taste of Indian food as well as international food.
very nice best customer service ever. The room were cleaned properly, staff was very friendly and amazing gestures of fathers day with cake, balloons and printed photographs. Best part was in our absence the room was cleaned and made up even during the day. When you are back at your room there was always a surprise waiting for you. I was visiting with my six month old son. They gave us a well made crib with all baby soap accessories and a nice toy. In evening the crib was also made. It is one of the best hotels I have stayed across the world. The breakfast buffet was amazing! Taj is world best! Hats off to Tata and its values!
We have visited taj palace on June 26th for our anniversary. Check in process is Smooth. They have invited us to hotel with traditional aarthi n Tilak.we have served welcome drink by name hyathi which I liked it very much.they have decorated our room with balloons and rose flowers.their fruit cake is very tasty.they have given compliments of macarons and red wine.mihir was taken our photographs after setting everything for cake cutting. Kalpith showed us thier signature pandit ravi shankar suite on our request which is so awesome. Hospitality of taj is wonderful. Food was good in shamiana restaurant. We enjoyed breakfast too.totally awesome stay for anniversary. Loves to explore more taj properties in near future. I will definitely recommend this to everyone.
enjoyed my stay but some of waiters on 1st floor at private breakfast not friendly at all. well done to Nisha Patel, welcoming us and being so helpful. good room service, excellent location. was a dream come true for me , honestly to stay at this hotel. so glad i did.great experience. very friendly staff overall, especially ones cleaning my room. beautiful flower decor in room, everyday!!!!, how awesome is that welcome , from a tired day.
Our stay at Taj Mahal Palace, Mumbai is one of the most cherished trips as we stayed there during our family holiday. The Taj team took care of all our needs and ensured that all our requests were attended promptly. Since we had a infant also the in room dining service helped at all times with baby meal requirements. Overall a very memorable stay and look forward to visiting again.
We are personally grateful to Ms Sarita Singh Head of Banquets at Taj Mahal Palace for excellent Arrangements in all aspects of conducting a wedding ceremony , decoration and most important Jain and Vegeterian Food Menu
Excellent welcome to Taj, excellent location, service, dining facilities, room service, amenities, easy check in and check out. Annexure building facilities are as per with palace .But Taj mahal Palace is more royal looking and prestigious also,
Tak Mahal Palace is one of my favorite in Mumbai. Warm people with smiles and always make us feel special. Best service. From the time you arrive till you leave they make you feel special and the service is always on top. We forgot our bag with all our ID’s in it but we knew it was safe as we had taken the hotel car for drop off and he came to drop it off to us.
We had a staycation here for one night last year during Dusshera. We stayed in sea facing room , beautifully decorated and renovated, does not look like the hotel was built 120 years back. The hospitality was great, the moment i shared that it is our 25th marriage anniversary they sent some body in the room to decorated with balloon, Rangoli and flower petals and also surprised us with a big pastry from Taj Patisserie with candle etc; all without any extra charges. We had the lunch at SOUK , their Lebanese restaurant on the 29th floor of Tower wing , and had the dinner in the room, both the experiences are good, including food quality and service. Next day morning again we went to Souk for breakfast as Shamiana at the ground floor was over crowded. Evening we had a leisurely tour inside the hotel which has lots of shops , old artifacts, gallery etc. The check in and checkout was also smooth in spite of lot of rush. A real memorable experience.…