My experience at this property was extremely satisfying. Right from the safety measures for covid -19 to the courteous and efficient staff and not to mention the fantastic food, especially the dinner and breakfast buffet was par excellence. Even the check in was so smoothly and efficiently handled thanks to Rashi Padam who was at the front desk. I would really recommend ITC MARATHA as one of the best properties to book into when you want to have a luxurious and hassle free break!
It was almost a year back during the lockdown that I had been a guest in ITC Maratha in Bombay for almost 50 days where they made me feel at home.So this time when I came on a visit to Delhi I was connecting with all they Members of the ITC Maratha team.I didn’t realize what was about to happen everyone told me to visit them again when I went go to Bombay again,Than I spoke to Mr Anshuman in the house keeping Department who I had close interaction with during my stay there and I told Him I really missed everything in ITC especially the stress relief spray which was so good and still sometimes I could feel the aroma of it.I believe I made calls to all the departments in the hotel to say thank you for everything.I thought the story ended there but than I receive a call from an unknown Indian no and introduced himself as Gurgith from ITC MAURYA in Delhi and told me that Anshuman from ITC MARATHA Bombay had given him my no.He told me that Anshuman had told him to give me a surprise of something and whether I would be willing to collect it ,To my surprise when I visited him at the ITC MAURYA I had a packet from the housekeeping team of ITC Maurya and guess what it was It was la and behold some bottles of stress relief sprays.I would like to THANK THE ITC TEAM for making these big gestures where you feel like family.I have stayed in properties all over the world but the service and homely feel of the ITC LUXURY COLLECTION is unmatched Thank you Gurjit’s and the team once again …
Amazing hospitality! Especially the employees. They have made my stay a memorable one. Thanks to Saurabh shungloo from the front office. Edwin, Nymisha, Ruel from the F&B service team. Special mention for chef Shoaib from Dum Pukht; His suggestions were mind blowing for kebabs and dessert selection. Their initiative like #weassure and responsible luxury are an example of guilt free luxury. For sure going to suggest my friends and family to visit ITC Maratha..
Akshay Kawhe(house keeping staff),good service and proper attendance on routine services. Hotel location is near to the airport, Food and accomadatiom facilities and behaviour of hotel staffs is highly appreciable.
A wedding is the most special day for every individual and what makes it even more special is the fact that I got an opportunity to work on my special day with some of the very talented and hardworking people at ITC. To begin with, Gurpreet Mehra - she was absolutely committed to the cause and ensured that during such challenging situations, protocols were maintained and the entire wedding and reception was absolutely smooth. All the changes from the food tasting to the layout were absolutely well coordinated and arranged. Gurpreet has been a massive support for us to plan the entire event at this spectacular venue. Ramakrishna and Lalit were upto the task right from making the guests feel comfortable to ensuring that everything was as planned and wholeheartedly served us and the guests. They've been instrumental to ensuring that guests wore masks and also ensured that the social distancing was maintained and thus reducing our stress levels to single digits. No function is incomplete without good food and the primary reason for us keeping the wedding and reception at ITC was because of its food and hospitality and Chef Rishi ensured that EACH AND EVERY GUEST told us that "khaana sabse best thaa". As host, this is what we strived for since the very beginning. To all the support staff and the sous chefs, we are very grateful to all of you! Yesterday was the best day of my life and I am forever grateful to ITC for making this so memorable. Cheers!…
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