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JW Marriott Mumbai Juhu

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#19 of 440 Hotels in Mumbai
Certificate of Excellence
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JW Marriott Mumbai Juhu
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2,127 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Mumbai Juhu
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Showing 2,054: English reviews
Bruges, Belgium
Reviewed 16 January 2016

It was hard to choose between a 4 or 5 star rating on tripadvisor but at the end I have chosen to give 4 stars. The hotel is hudge and has several restaurants and bars so always possible to find the perfect place for your mood. The staff is very friendly (sometimes to friendly :-) ) and they would really...

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Helpful?
Thank bp8000
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. I have shared your comments regarding associates appraising guests about the facilities at the hotel. This has been taken up with the team to ensure they talk about the facilities while escorting guests to their rooms. We will also look into...

Gurgaon
Reviewed 15 January 2016

Located in Juhu right on Juhu beach- one of the older 5 star properties in Mumbai. Has maintained its 5 start status with aplomb. Rooms are still very fresh, large in size, all rooms with a sea view, spacious bathrooms. All staff seem to be well trained- check-in was a breeze, housekeeping staff extremely courteous. Breakfast spread decent. Will certainly...

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Helpful?
Thank RAJU L
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. I look forward to welcome you back to our hotel and I am sure you will...

London, England
Reviewed 14 January 2016

I stayed at this hotel for 3 nights in November and was pleasantly surprised by the service I received on entering the hotel. The rooms were nice and the lobby and restaurant are very grand. I would recommend the breakfast buffet - they have a variety of chefs who cook the breakfast in front of you. One thing that frustrated...

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Helpful?
Thank davesvoice
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, We have policies in place for our Chauffers, whereby they cannot take guests to any place without the guests request for the same. Thank you for your letting me know about the Chauffer taking you to a shop without your consent. I have taken this up with the entire team to ensure we do not encounter such an...

PANCHKULA
Reviewed 12 January 2016 via mobile

I stayed in JW Marriott for 3 days. Exceptionally maintained and some rooms are beach facing..Room service and food is excellent.. The best advantage is location as one can easily go for morning walk at Juhu beach.. Another advantage for visitors coming from outside is that one can see and meet lot of Bollywood personalities as I met with Bollywood...

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Helpful?
Thank SMADAN123
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Warm Greetings. It was great to read the positive comments about the hotel, my team and the services offered by them. It made me feel proud to be part of the JW Marriott Mumbai. Our constant endeavor is to innovate ourselves and offer something new to our guest. My team is constantly making the effort to “Exceed Expectations”....

Pune, India
Reviewed 12 January 2016

We visited this property just after Diwali ,, Check in took 20 mins due to huge rush, Room size ok , Bed perfect, All Tv Channels available, Pool side was alright. In our room package Wine bottle was complimentary,, had to remind them 3 times finally the wine arrives, giving excuses as majority staff are on leave. Dinner & Breakfast...

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Helpful?
Thank Sanjay99297654
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. We have shared your comments regarding the wine not being placed on time with the relevant...

Blackburn, United Kingdom
Reviewed 12 January 2016

I have been staying here for the past 14 years. Never disappoints, always great service, great rooms. The staff are all willing to go the extra mile to ensure your comfort. Outstanding. I would recommend a visit for business or pleasure.

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Helpful?
Thank Richard T
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Warm Greetings I am delighted to read that you had a pleasant stay at the JW Marriott Mumbai. Thank you on behalf of my team for your kind words. We believe in providing superior quality of service to all our guests and are grateful to you for sharing your appreciation towards this endeavor. It is wonderful to get...

Bangkok, Thailand
Reviewed 10 January 2016

I was here for 2 nights from January 1-3, 2016. I was extremely lucky to get a room here as I had not booked and friends of mine used a contact to get me in (my previous hotel turned out to be appalling, so I had to leave immediately). This is, of course and outstanding hotel, and lives up to...

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Helpful?
Thank Sharda S
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Warm Greetings I am delighted to read that you had a pleasant stay at the JW Marriott Mumbai. Thank you on behalf of my team for your kind words. We believe in providing superior quality of service to all our guests and are grateful to you for sharing your appreciation towards this endeavor. We all sincerely await the...

Mumbai, India
Reviewed 10 January 2016

i had good time at the hotel. You are met with the most grand entrance to the hotel and on entering reception, you can see right out to the pool and the horizon. Make sure you are here for sunset - it is an awesome sight!!! The standard of cleanliness throughout the hotel was amazing - I have never before...

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Helpful?
Thank paiJagdish
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Warm Greetings. It was great to read the positive comments about the hotel, my team and the services offered by them. It made me feel proud to be part of the JW Marriott Mumbai. Thank you for commending the cleanliness procedures at the Pool. It is done as per our standards and is a regular practice to ensure...

Mumbai, India
Reviewed 10 January 2016

Great location. Overlooking the sea with direct access to the beach-- this section of the beach is much neater and quieter. Rooms lavishly done. The marble in the toilets give a rich feeling. Good pool with a separate kids pool with water slides, where my daughter had lot of fun. Free wifi. Good view from the room of the sea...

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Helpful?
Thank ManojP99
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Warm Greetings. It was great to read the positive comments about the hotel, my team and the services offered by them. It made me feel proud to be part of the JW Marriott Mumbai. Our constant endeavor is to innovate ourselves and offer something new to our guest. We will definitely keep in mind your suggestions regarding installing...

Rio de Janeiro, RJ
Reviewed 9 January 2016

The hotel did not meet my expectations for a JW, but may still be one of the best options in the city. The room was clean and comfortable. The hotel is right at Juhu Beach, however do not expect to relax on a nice, safe and clean beach. It is far from it. There are two locked gates to access...

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Helpful?
Thank Anatereza
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Thank you for your feedback. Please rest assured that we too undertake beach cleaning from time to time, however, the waves just brings it all back and the same being a public beach it is difficult to hold back crowds or offer privacy to our guests. The beach gate is a security measure that has been put in...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The JW Marriott Mumbai is situated on the sands of Mumbai’s popular Juhu Beach with a breathtaking view of the Arabian Sea. This five star luxury hotel is located in the heart of the suburbs, enjoying close proximity to the commercial & industrial estates in North Mumbai as well as the tourist hub of South Mumbai. The hotel provides the perfect destination to both business & leisure travellers. It is equipped with a state of the art Business Centre, Conference facilities, indoor & outdoor Banquet spaces and the award winning Quan Spa. JW Marriott Mumbai also houses some of the city’s most renowned restaurants & lounges offering a host of various authentic culinary experiences. The hotel is situated only 20 minutes away from both the domestic & international airports. ... more   less 

Additional Information about JW Marriott Mumbai Juhu

Address: Juhu Tara Road, Mumbai 400049, India (Formerly JW Marriott Hotel Mumbai)
Region: India > Maharashtra > Mumbai > Juhu
Price Range: ₹ 12,305 - ₹ 18,327 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Mumbai Juhu 5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Jw Marriott In Mumbai
Jw Marriott Hotel Mumbai
Hotel Style:
#1 On the Beach Hotel in Mumbai
#12 Business Hotel in Mumbai
#13 Family Hotel in Mumbai
#17 Luxury Hotel in Mumbai
#17 Romantic Hotel in Mumbai
#17 Spa Hotel in Mumbai
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Mumbai Juhu staff and other travellers.
28 questions
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Questions? Get answers from JW Marriott Mumbai Juhu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try and get a sea-facing room.”
 of 5 bubbles 993ashok, 23 Mar 2017 | Read review
“best rooms definitely our sea facing ones you can enjoy your coffee in room with splendid view. Breakfast spread is also best.”
 of 5 bubbles KKAPatel, 21 Mar 2017 | Read review
“Ocean view is nice”
 of 5 bubbles 631lanam, 19 Mar 2017 | Read review
“Pool facing rooms are much better, smaller rooms are towards the back of the hotel so some may feel claustrophobic.”
 of 5 bubbles RaviS816, 16 Mar 2017 | Read review
“pool / garden view”
 of 5 bubbles oi2us2, 13 Mar 2017 | Read review
5 of 5