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The Emerald - Hotel & Service Apartments

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The Emerald - Hotel & Service Apartments
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376 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Reviewed 8 January 2015

We stayed in this hotel from 25/12/2014 to 29/12/2014. The hotel is very nice. It is great value for money. Close to Juhu Beach. Nice rooms, we stayed in two rooms linked by internal door(an asset for family)...The food, service was good. It has nice spa. Overall a very good experience.

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Helpful?
Thank amardeep2015
Cusco, Peru
Reviewed 7 January 2015

We stayed at this hotel for three nights. We found the rooms small (most Mumbai hotels are) but comfortable. The rooms were clean and neat. Juhu Beach is across the road from this hotel. The only problem we had was that it was noisy around our rooms because one of our rooms were next to the lift, which is old....

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Thank Ozi11
Toronto, Canada
Reviewed 4 January 2015

We stayed at the Emerald through our itinerary with http://www.goldentriangletourindia.com/ Room was nice and clean with all amenities, including a gym (key to be requested at front desk), wifi in lobby (must ask front desk for daily code). Breakfast buffet on the patio was great. Staff was very attentive and friendly. Across the street from popular night spot, Sea Princess...

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Thank Bonnie M
Chennai
Reviewed 1 December 2014

I went in assuming great value for money based on Trip Advisor ratings. Here is my quick review: Good things: Great location: Close to the Juhu beach, and other important places in Juhu but this is on a mad main road. If that is ok with you Neat room and clean bed and washroom Free wifi at the lobby only....

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Thank srini091
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your detailed feedback. We are glad you had a comfortable and a customized stay with us. Your feedback is really important to us. We look forward to having you back

Port Louis, Mauritius
Reviewed 27 October 2014 via mobile

Stayed there first time. Location perfect - beach shopping Ishkon temple and several others. Staff warm and courteous. The Managers at different levels were always helpful and ready to go out of way to make my stay comfortable. Specially Mr Rajan.I recommend to all those who want to spend time in Mumbai

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1Thank Mint_12
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your detailed feedback. We are glad you had a comfortable and a customized stay with us. Your feedback is really important to us. We look forward to having you back.

Kolkata, India
Reviewed 25 October 2014

If you want to visit Mumbai & want to stay near Juhu Beach in a good, clean, beautiful environment, with good food, service & hospitality, The Emerald is a good choice. I stayed with my family for a week in September, i was very satisfied with the total package. The only one issue is since they have both rooms and...

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Helpful?
Thank Sougaata M
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your detailed feedback. We are glad you enjoyed your stay with us. Your feedback is really important to us. We will look into it and do the needful to make your stay with us a more pleasurable experience. We look forward to having you back.

Carlisle, United Kingdom
Reviewed 6 October 2014

Hotel is on the busy road passing through Juhu therefore giving good access to the beach (2min walk). The hotel rooms are a little dark/dingy and the cleanliness isn't great, especially stained sheets and smelly towels. Breakfast was okay. Big downside was having to pay for the slow intermittent wifi . Staff aren't particularly friendly nor helpful

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3Thank peachiepagan
Raipur
Reviewed 1 October 2014

Very Nice Hotel , Near Juhu Beach , Its Location is very Good . Rooms Were Very Clean . Staff was very good and Helpful . Food was also Very Nice and Tastey . overall its very good hotel at Juhu Mumbai. Ashutosh Pandey Raipur

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Thank Ashu_53
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your detailed feedback. We are glad you had a comfortable and a customized stay with us. Your feedback is really important to us. We look forward to having you back.

Chennai (Madras), India
Reviewed 25 September 2014 via mobile

Very nice food and hospitality, rooms are fantastic, room service, reception are superb, breakfast healthy one,Thai veg was very nice.I like very much emerald hotel. I strongly recommend if u come Mumbai don't miss it.

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Thank Ship S
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your detailed feedback. We are glad you had a comfortable and a customized stay with us. Your feedback is really important to us. We look forward to having you back.

New Delhi, India
Reviewed 15 September 2014

The property looks like it was built in the early 80's and has been reasonably well maintained by Indian standards. Checking in was a little slow but only because we were early due to the arrival time of the train from Jaipur, we waited for about 30 minutes while our room was prepared but that was OK considering. We got...

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Thank G1927IHMarc_H
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your detailed feedback. We are glad you enjoyed your stay with us. Your feedback is really important to us. We will look into it at and do the needful to make your stay with us a more pleasurable experience. We look forward to having you back.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Emerald - Hotel & Executive Apartments has elegantly furnished Superior, Deluxe rooms as well as fully Studio / One / Two Bedroom furnished apartments to offer its guests. It is close to the airports as well the commercial areas of Bombay including the NSE and MMRDA Exhibition Grounds. Juhu Beach is located across the road from the hotel. The Hotel is located in the famous Juhu area which is the happening place of Bombay. The Hotel offers all the standard facilities and amenities to its Guests from the Corporate as well as Leisure segments. ... more   less 

Additional Information about The Emerald - Hotel & Service Apartments

Address: Juhu Tara Road, Mumbai 400049, India
Region: India > Maharashtra > Mumbai > Juhu
Price Range: ₹ 4,100 - ₹ 7,460 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Emerald - Hotel & Service Apartments 3.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
The Emerald - Hotel And Executive Apartments
Best Western Hotel Mumbai
Best Western Emerald Mumbai
Hotel Best Western Mumbai
Mumbai Best Western
Hotel Style:
#37 Best Value Hotel in Mumbai
#46 Spa Hotel in Mumbai
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Questions & Answers

Here's what travellers have asked, with answers from The Emerald - Hotel & Service Apartments staff and other travellers.
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Questions? Get answers from The Emerald - Hotel & Service Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Initially the rooms we got were not very good but after we talked to the staff we got very good rooms.”
 of 5 bubbles hareshb2017, 17 Jan 2017 | Read review
“Request a suite, does have 2 bedrooms with a lounge and dining area. Kitchenette in these rooms.”
 of 5 bubbles Vis1701, 12 Jan 2017 | Read review
“Prefer Deluxe next visit”
 of 5 bubbles aranjinac, 27 Nov 2016 | Read review
“Bathroom Locks should be checked on regular basis.”
 of 5 bubbles , 21 Aug 2016 | Read review
“superior room for couple, 2-3 bedroom for families & groups”
 of 5 bubbles KuldipNair, 6 Jul 2016 | Read review
5 of 5