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The Emerald - Hotel & Service Apartments

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The Emerald - Hotel & Service Apartments
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386 Reviews from our TripAdvisor Community

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There are newer reviews for The Emerald - Hotel & Service Apartments
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Showing 369: English reviews
Reviewed 20 January 2017

The website for this hotel is extremely misleading. The quality of the rooms and the type and quality of amenities are the polar opposite of what is represented. Overall, the hotel is small, tired and down market. Our room was just awful: cramped, dirty and smelly. Water leaked from every outlet in the bathroom and most other appliances in the...

Thank PattyTPerth
Salt Lake City, Utah
Reviewed 19 January 2017 via mobile

The room and bathroom was not clean. Smoking smell in non smoking area. Breakfast buffet was average. Restaurant dinner not great either. The apartment converted into three or more rooms with a common area. May be ok for large family occupying whole apartment. Disappointed completely.

Thank gopnarao
Harrisburg, Pennsylvania
Reviewed 17 January 2017

The staff is excellent. Very helpful and accommodative. We had a few pre-wedding events and they were handled very well by the staff. The food was excellent also. Would recommend to my friends S WELL.

Review collected in partnership with this hotel
Thank Haresh B
Copenhagen, Denmark
Reviewed 13 January 2017

<b>Hotel:</b> We had a one night stay at the hotel. Nice big rooms and bathrooms. We got an upgrade - which is always nice. The hotel is situated very conviniently next to Juhu beach, shopping districts and multiple spas. The ambience and pricing and proximity to important areas make this a really nice and comfortable hotel at a decent price....

Thank Huz A
Johannesburg, South Africa
Reviewed 13 January 2017

lovely hotel. staff go out of way to accommodate you,. the breakfast manager was amazing... great hospitality. not much to do, walk to beach and take in some shops. breakfast is really good! free wifi

Thank Raenissa R
Pretoria, South Africa
Reviewed 12 January 2017

Best to be used as a stop over to the local / international airport. A very average hotel, walking distance to the beach. The hotel offers a baggage storage service which is handy if you are travelling internally and would like to place your baggage in storage until return. Requires a renovation.

Thank Vis1701
Suva, Fiji
Reviewed 11 January 2017

Great Experience visiting India for the first time. My ancestors are from India. Had a wonderful experience. Heard lots of stories from friends and families and experiencing it gave me a unique pleasure and satisfaction. Had a wonderful time at Emeralds.

Review collected in partnership with this hotel
Thank nilesh_prasad1979
Mumbai, India
Reviewed 11 January 2017

the stay was comfortable and well managed staff , the food was and the complimentary was to our liking was tasty , Hope we can visit next as it was only a days stay that too overnight . We were helped y the generous staff as floor was dirty after we freaked out from Juhu Beach

Review collected in partnership with this hotel
Thank Sandy241067
Reviewed 25 December 2016

This is an average hotel very close walking distance to the Juhu Beach ( though the Juhu Beach is very dirty ) but great for street food like Pav Bhaji, Masala Dosa and Kala Khatta Ice. Bed just OK , not very comfortable mattress Good Breakfast, tables not so clean Towels just OK, not bright white Free Wifi for 2...

Thank worldtrotterrke
Reviewed 25 December 2016 via mobile

The hotel room and facilities had everything that we needed and the staff were very friendly, helpful and accommodating. Breakfast was average but alright for the price. In terms of location it is a walk away from the beach and a small food market but to get to the major shopping markets and attractions a drive is required.

Thank Tanisha L

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Near The Emerald - Hotel & Service Apartments


  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Emerald - Hotel & Executive Apartments has elegantly furnished Superior, Deluxe rooms as well as fully Studio / One / Two Bedroom furnished apartments to offer its guests. It is close to the airports as well the commercial areas of Bombay including the NSE and MMRDA Exhibition Grounds. Juhu Beach is located across the road from the hotel. The Hotel is located in the famous Juhu area which is the happening place of Bombay. The Hotel offers all the standard facilities and amenities to its Guests from the Corporate as well as Leisure segments. ... more   less 

Additional Information about The Emerald - Hotel & Service Apartments

Address: Juhu Tara Road, Mumbai 400049, India
Region: India > Maharashtra > Mumbai > Juhu
Price Range: ₹ 3,693 - ₹ 7,127 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Emerald - Hotel & Service Apartments 3.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
The Emerald - Hotel And Executive Apartments
Best Western Hotel Mumbai
Best Western Emerald Mumbai
Hotel Best Western Mumbai
Mumbai Best Western
Hotel Style:
#38 Best Value Hotel in Mumbai
#46 Spa Hotel in Mumbai
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Questions & Answers

Here's what travellers have asked, with answers from The Emerald - Hotel & Service Apartments staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good”
Infinityr, 22 Apr 2017 | Read review
“Initially the rooms we got were not very good but after we talked to the staff we got very good rooms.”
hareshb2017, 17 Jan 2017 | Read review
“Request a suite, does have 2 bedrooms with a lounge and dining area. Kitchenette in these rooms.”
Vis1701, 12 Jan 2017 | Read review
“Prefer Deluxe next visit”
aranjinac, 27 Nov 2016 | Read review
“Bathroom Locks should be checked on regular basis.”
, 21 Aug 2016 | Read review
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