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Hotel Crystal

07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hotel Crystal
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24 Reviews from our TripAdvisor Community

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Showing 23: English reviews
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Udaipur, India
Reviewed 19 January 2017 via mobile

Stayed for a night on a business trip last week, a very basic kind of hotel nowhere justify the price they charge with the quality of the hotel, the toilet door is made of plastic, wall is having the dampness though it is a top floor room, very narrow passages, old lift the buttons not working properly. The ambiance of...

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Helpful?
Thank Ashish K
Warsaw, Poland
Reviewed 8 October 2016 via mobile

We spent 3 nights at this hotel. Comparing to terrible area, hotel was not so bad. However, there was no hot water and the room smelled bad. The problem was also the restaurant - dirty plates, low quality food, staff didnt speak english. When i noticed a hair in my meal and informed about this fact staff, they gave me...

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Thank pannomarto
Reviewed 6 July 2016 via mobile

This restaurant has really nice food. Rhe famous one are from the sweet dish over here. The kheer, fruit custard and aamras are a must to have for the people who come to this restaurant. This is one of the budget restaurants with quality food. Students from wilson college and the bachelors near by are the most frequent visitors. People...

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Helpful?
Thank Sudhanshu S
Nasik
Reviewed 2 March 2016

We had visited this Hotel first time, it was really very pleasant and comfortable. Check in was smooth and the front office staff welcomed us with smile. I would really thank Mr. Irfan who cooperated us and made our stay comfortable. My best wishes to the hotel and would revisit the place....

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Helpful?
Thank rajsanand9
Hotelcrystal23080252, Front Office Manager at Hotel Crystal, responded to this review

Greetings from Hotel Crystal Mumbai! Thank you for your feedback further to your recent stay with us. I am so pleased to know that you enjoyed your stay, especially the service provided by the hotel team. We have always said that our people are our most important asset, and your favourable comments confirm that belief. I am glad to know...

Ross-on-Wye, United Kingdom
Reviewed 21 February 2016

Firstly I have to say the staff were wonderful, friendly and helpful. However the photographs of the hotel are no where near like the rooms or the rest of the hotel. The rooms are small, shabby and not particularly clean. They do not have the pleasent decoration you see in the photos or any tea making facilities. They do have...

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Helpful?
1Thank Anita2309
Hotelcrystal23080252, Manager at Hotel Crystal, responded to this review

Greetings from Hotel Crystal Mumbai! Thank you for your feedback further to your stay with us. I am so pleased to know that you enjoyed your stay, especially the service provided by the hotel team. We have always said that our people are our most important asset.I am Sincerely apologies for about room amenities and room cleanliness. We would like...

Indore, India
Reviewed 14 January 2016 via mobile

Even the breakfast is not inclusive. Room service is average. Food taste is average. Ambience is also not proper. If u are on very short trip this is ok but if u want to stay longer its not recommended.

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Helpful?
Thank SCHANCHAL
Hotelcrystal23080252, Manager at Hotel Crystal, responded to this review

Greetings from Hotel Crystal Mumbai! Thank you for your feedback further to your recent stay with us.I sincerely apologies for inconvenient cause you faced in hotel.we have given all the details on website with room sizes,and this hotel built in 1984.it is very old structural.We will be renovating the hotel very soon with upgrading new facilities. I am glad to...

New Delhi, India
Reviewed 19 October 2015

check-in ok. upgraded to club room.ac was not working complained regularly but was poorly attended.around 12 .30 midnight i called them again 6th time ultimately i was shifted to standard room. Location -poor room service will bring the order & then bring the bills later which was irritating. food was ok WI-fi was poor .

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Thank NAVEENKSETHI
Reviewed 6 September 2015

Food is not that great. But accommodation is great but the lobby and stairway needs lots of improvement.. Just back of Mumbai Central Station. Lot of eat out joints near by. Pretty near to Haji Ali and Marine Drive. The Staffs are cooperative. Room tariffs are on the higher side. Located in a safe place of Marzban Parsi Colony.

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1Thank Soumya C
Reviewed 30 August 2015 via mobile

Lovely ambience clean room nice furniture friendly staff nice peacefully locations Easy acceblity from all over south Mumbai best value as per locality very nice budget hotel and a lovely resort at lonavala vry with the same features there loved it

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1Thank ashad l
Dublin, Ireland
Reviewed 25 June 2015 via mobile

The hotel is in quite good location. The condition of hotel is ok. We had to change the room twice because of so small issues. On the end of the day this hotel is ok as 3 stars hotel. Outside hotel i notoced few rat which i hate but i believe theres nothing to do about hotel its about the...

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2Thank szeherezada77

19 photos of this hotel

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service

Additional Information about Hotel Crystal

Address: 9 Gilder Lane, Marzban Parsi Colony | off Lamington Rd, opp. Navjivan Society, Mumbai 400 008, India
Region: India > Maharashtra > Mumbai
Price Range: ₹ 3,544 - ₹ 4,704 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Crystal 2.5*
Number of rooms: 36
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Questions & Answers

Questions? Get answers from Hotel Crystal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on top floor are comfortable”
rajsanand9, 1 Mar 2016 | Read review
“Take a room facing the road, It has good view of the skyline”
emailgpc, 23 Mar 2015 | Read review
“I liked Rooms facing main entrance of the Hotel.”
ranganb2016, 6 Feb 2015 | Read review
“Get the front rooms”
beingfaheem, 12 Jun 2014 | Read review
“Avoid this Property.”
goyalwc, 28 May 2012 | Read review
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