in spite of the covid restrictions, the hotel managed to give us the best of the service... the rooms are super clean.. the bed linen and mattress ensure the deepest sleep u have had in months...the service from the staff is prompt... moreover, the city views from the room are to die for...
The reason we keep coming back to this property is because we absolutely love the hospitality here. This time though, the staff exceeded our expectation. The experience was amazing and it started even before check in at the hotel. Saloni from front desk was kind enough to take my requests about the choice of our room on the phone itself. Upon arrival, Sukhjinder ensured smooth arrival experience. At the front desk, Manish ensured a breezy check in and Chandni was ever so welcoming. What was absolutely amazing was the restaurant staff under the able guidance of Chef Amit Rao. His team was absolutely amazing in handling our food requests since we have 2 small kids. They took care of our and our Children’s preferences and ensured that we were fed well. Special mention for the girls Prajakta, Hitiksha, Anupa Peter, Preeti for being so warm. Yadeesh, Sandeep and others were equally amazing. Chef Bhushan, Chef sushant and others in the kitchen prepared some lip smacking dishes. The housekeeping staff were patient and warm as well. A special mention for Jayesh, Rakesh, Anand, Sujeet for the way they maintained our room and took care of every request. We initially planned a 2 day stay and ended staying for 5 days. This itself speaks volumes about the place and the property. Thank you WESTIN MUMBAI GARDEN CITY. …
Westin is one of our favorite in Mumbai. We have been coming here since last 10 years. The check-in was very fast and smooth thanks to Mr. Khan who gave us the suite of our choice on 29th floor. We love the amazing view from executive suites on higher floors. Though this year the club lounge, pool and spa was closed but the service in all the departments was better than before. We had the dinner at Kangan where food and service was very good thanks to Aditya Shetty, Om Singh and Vrushali Naik. The breakfast buffet at Seasonal Tastes was lavish. I would also like to thank Debhuti Kundu from reception and Rakesh Kanthalia from concierge for their smiling service. Worth staying...
Was there for lunch.. Prathamesh More was an excellent host..Kudos to the FNB team...the food selection on the buffet was splendid .. desserts were mesmerizing..perfect ambience with breathtaking views.
All credit goes to MRs. Chandini....she has help us lot in allotment proper room and also taking wonderful care of our food thing ie jain brekfast ... Made available made arrangements with chef ... Murugan who also help us every way ... We loved staying tks a lot MRS. Chandini... Tks u very much .... Ashish kothari
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