The plum point about this Hotel is its location. Located bang on the marine drive, the Mumbai sea is just across the road. The food quality and service are also quite satisfactory. Would not mind coming and staying here again.
Hi! I've been staying in the hotel for years came back to stay in 2022 , post COVID staff changed and not very courteous . We had made our reservation + - 30days prior yet they gave us horrible room facing into some house where a patient was living. We had requested for a city view. Very disappointing to stay. When asked to be upgraded (PAID) said were sold out. When I checked out platforms(Booking.com , Agoda etc ) rooms were available .
This is an old property smelly carpets and elevators feel like they are pre independence. But the highlight of this property is the cell phone network issue. Jio users beware your phones will not work in and around this hotel. Spooky!!!. Checked out half an hour after check in because of this. They didn’t even offer an apology let alone refund.
My husband and I stayed at The Ambassador Hotel in Mumbai for almost 2 weeks during our trip to Mumbai, India. It was an amazing experience, the room was spacious, comfortable, and the staff was always ready to help and make our stay comfortable. Their General Manager every morning would greet us and ask how our stay was. He was very cooperative in accommodating all our request. The restaurant staff was very friendly, one day we skipped our dinner and the restaurant manager literally called us at 10 pm asking if we were feeling ok as he did not see us for dinner. Overall it was a comfortable and enjoyable stay. I highly recommend this hotel to anyone traveling to Mumbai.
The new refurbed hotel is superb. The central location, the ambience of the foyer and the rooms, the fragrance of sandalwood everywhere, the warmth of the staff from the commissionaire to Reception to the Breakfast staff and the room cleaners are all extremely warm and helpful. The breakfast was always the highlight of the morning and we ate more than we should have :-) I grew up in that area and walked past this hotel on almost a daily basis. It was an icon of the 80's and is getting back to its glorious past. There are a few things that the hotel can work on too - it is on a busy road and the traffic noise does pervade even into a 5th floor room from the early hours. They should think about sound insulation for the higher tariff rooms at least. We were slightly frustrated with the keys because they opened a door once and then had to be reprogrammed again - every day. But these minor irritants would not stop me from wanting to stay there again. It is very family friendly and highly recommended. I really hope that next time we visit the revolving restaurant is up and running again.…
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I had a wonderful experience at the Ambassdor hotel. Mr.Naresh b pinge i encountered during my stay was very cooperative and delightful and have gone above and beyond to make my stay comfortable in hotel. with the hotel staff like Naresh B pinge who work out of the box to help business travellers like us our stay become comfortable and hassle free. Thankyou!!Will recommend to my colleagues!
Breakfast must be included in online bookings and if any preference is given by the customer it should be provided or at least informed while booking so that the customer must know about his preference.
I have been visiting Hotel Ambassador for many years now and always find this property very well maintained giving a feel of warmth and welcome. It is one of the most conveniently located prime property for business travellers as well as for tourists on Marine Drive, Mumbai. The rooms are well decorated and provided with all basic amenities. Service is prompt and staff is very courteous. Overall a great value for money specially during covid times.
Really very nice hotel to stay beside sea. Very clean and neat. Economically priced. Staff were cooperative and helpful. Food was fine. I will find the opportunity to stay in the same hotel in my future trips.