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Novotel Mumbai Juhu Beach

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Novotel Mumbai Juhu Beach
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1,806 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Mumbai Juhu Beach
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Showing 1,696: English reviews
London, United Kingdom
Reviewed 1 week ago

Overall the hotel is average and one that we have been visiting since it was a Holiday Inn many years ago. It is nothing special but the concierge team and especially Sachin always provide a flawless service catering to every need and are the reason we stay here when in Mumbai!

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Helpful?
Thank Diti K
Marcom M, Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Diti K, Namaste from Novotel Mumbai Juhu Beach! Thank you for taking the time to review Novotel Mumbai Juhu Beach on TripAdvisor. Our ultimate endeavor is to ensure our guests feel at home whenever they choose to stay with us with best in class amenities and personalized intuitive service. I’m happy that you enjoyed your stay with us and...

London, United Kingdom
Reviewed 1 week ago

This hotel was easy booking, they kept in touch with me throughout. Great customer service on arrival, although rooms were not ready, they were kind enough to upgrade me. The only thing was they ran out of hot water in the morning and it took several phone call and still we all showered in luke warm water. I did mention...

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Helpful?
Thank Angelicniki
Marcom M, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for staying with us at Novotel Mumbai Juhu Beach and taking the time to review your stay experience. The entire team is extremely glad to hear that your overall experience with us was a pleasant and comfortable one. Your feedback about the hot water has been noted and I would...

Melbourne, Australia
Reviewed 2 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank jaswanti2017
Marcom M, Manager at Novotel Mumbai Juhu Beach, responded to this review

Reviewed 2 weeks ago via mobile

Stayed here for 4 nights on business. The hotel is old and the rooms are in bad shape, even the one on the Premier floor !! Basically, you are paying for a 5 star hotel, but the quality is more lije a 3 star hotel..

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Thank Vas S
Marcom M, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! I would like to thank you for taking the time to pen down a constructive review of your stay experience that will only enable us to serve our guests better. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Auckland Region, New Zealand
Reviewed 2 weeks ago

We were two couples from New Zealand booked into two separate rooms who had come to Mumbai to attend the wedding, being held in the vicinity of Kemps Corner some 1 hours drive away, of the son of close friends of us all. Due to plan variations the bookings had been made in three separate steps extending the stay from...

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Helpful?
Thank Peter W
Marcom M, Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for taking out the time for such a tremendous endorsement of Novotel Mumbai Juhu Beach and for your kind words about the experience you had at our hotel. Our ultimate endeavor is to ensure our guests feel at home whenever they choose to stay with us with best in class...

London, United Kingdom
Reviewed 2 weeks ago

We had a poor experience at Novotel Juhu Beach in January 2017. The hotel is very dated, and the room felt extremely damp inside. We were not able to use the pool areas due to several weddings taking place which were not notified about in advance. Check in was delayed, having to wait over 1 hour despite arriving after 2pm....

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Helpful?
1Thank niraj n
Marcom M, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! I would like to thank you for taking the time to pen down a constructive review on your stay experience that will only enable us to serve our guests better. I understand that the overall experience did not match your expectations of the brand. I would like to take this opportunity to...

Mumbai (Bombay), India
Reviewed 2 weeks ago

As Accor Plus Gold Member, I & my family regularly visit Novotel for dining at Sampan, Olio, or Square, in addition to leisure stays. The cooking of Chef Pempa Tsering is awesome & so is the hospitality of Newton at Sampan. Also noteworthy is the amicable treatment by the Guest Relations Manager, Ms. Shalaka, whose welcome reception makes us revisit...

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1Thank SPMahulikar
Marcom M, Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for reviewing Novotel Mumbai Juhu Beach and sharing your valuable feedback of your recent dining experience. I’m glad to learn that you loved the food and beverage offerings at the restaurant. I am pleased to read that your dining experience was enhanced by the service provided to you by our...

mumbai
Reviewed 3 weeks ago via mobile

As always NOVOTEL has been my second home,I'm a mumbaikar who is living in Mumbai since last 14 years,any of my friends or relatives coming to Mumbai have to visit this hotel,specially the restaurant my favourite of course Gada Da Vida,the staff is very friendly,specially this gentleman Sachin at the Concierge,he will make yuh feel as if yuh are home,he...

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Helpful?
Thank Rahul v
Marcom M, Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you dedicating your valuable time in providing such a pleasant feedback. We are really pleased to know that you were happy with the services and facilities offered to you during your stay and that we managed to live up to your expectations of the brand. Your feedback about the exceptional service...

Los Angeles, California
Reviewed 3 weeks ago

At check in I had warned the GRM girl that this is the last chance I am giving them after an excellent stay in Oct, 2016, very poor stay in January this year and if I am not happy, I may not return; and I will not! Next door Sun N Sand may pose a better option, I think.

Review collected in partnership with Novotel Hotels
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Thank shireeshs2017
Marcom M, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for reviewing Novotel Mumbai Juhu Beach and sharing your valuable feedback of your recent stay experience. I’m very concerned and uncomfortable to learn about the inconvenience caused to you during your stay at the hotel. I would request you to please write to us at h6926-re@accor.comto enable us to better...

London, United Kingdom
Reviewed 3 weeks ago via mobile

Hotel is dated and not very clean, each floor smells and the rooms most certainly smell. Even our non smoking room smelled of smoke. The staff were not trained to the level you would expect from a 5 star hotel. The only good thing about the hotel was the location. There are surely better hotels in Mumbai in the same...

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Helpful?
Thank 112Traveler220
Marcom M, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for taking the time to review Novotel Mumbai Juhu Beach on Trip Advisor. Thank you for posting your feedback, I appreciate you taking out time to post this review on your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Through a consistent top quality offer, Novotel contributes to the well-being of business and leisure travelers alike: spacious rooms with flexible features adapted to both work and relaxation, a balanced choice of food and beverages available around the clock, meeting rooms, friendly, attentive staff, children's play areas, fitness centers and places to relax. With a gorgeous view of the Arabian Sea and located in the cultural capital of Mumbai, next to the business hub, the hotel's location is idyllic! ... more   less 

Additional Information about Novotel Mumbai Juhu Beach

Address: Balraj Sahani Marg | Juhu Beach, Mumbai 400049, India
Region: India > Maharashtra > Mumbai
Price Range: ₹ 8,804 - ₹ 14,584 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Novotel Mumbai Juhu Beach 5*
Number of rooms: 203
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Agoda, Travelocity, Booking.com and ACCOR so you can book your Novotel Mumbai Juhu Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Mumbai Juhu Beach Hotel Mumbai (Bombay)
Hotel Style:
#6 On the Beach Hotel in Mumbai
#41 Spa Hotel in Mumbai
#50 Luxury Hotel in Mumbai
#68 Business Hotel in Mumbai
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Mumbai Juhu Beach staff and other travellers.
7 questions
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Leicester, United Kingdom

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Questions? Get answers from Novotel Mumbai Juhu Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view room (if you have too)”
 of 5 bubbles Allwyna, 18 Feb 2017 | Read review
“The sea-view rooms have breath-taking views.”
 of 5 bubbles SPMahulikar, 1 Feb 2017 | Read review
“Amazing view...”
 of 5 bubbles somigupta39, 17 Jan 2017 | Read review
“don't take pool side room noisy”
 of 5 bubbles manojb860, 16 Jan 2017 | Read review
“it all depends on persoanl preference”
 of 5 bubbles aishwaryaganesh, 15 Jan 2017 | Read review
5 of 5