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Nirvana Residency by 1589 Hotels

Traveller (28)
Room & Suite (26)
Dining (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Nirvana Residences by 1589 Hotels is located in Santacruz, Mumbai the commercial capital of India. This lovely boutique business hotel with service apartments is bordered by the Rotary garden, also popularly known as the Rajesh Khanna garden. It is very conveniently located 4.5 kilometres from the airport. All the major business locations like Andheri, BKC, Dadar, Mahim, Matunga, etc. are very close by.
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Property amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Airport Transportation
Breakfast Available
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
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Good to know
HOTEL STYLE
Value
Trendy
HOTEL CLASS
85Reviews
51Photos
1Q+A
14Room tips
Traveller rating
  • 55
  • 13
  • 11
  • 3
  • 3
Time of year
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  • English
Popular mentions
Pros: The location is good, however the location is out of a lot of rickshaw drivers routes but you will always find one. The staff is very friendly, responsive, and polite. The food on the 1st floor was always good, slow but they had good service. Cons: If you are a
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Response from 1589Hotel, General Manager at Nirvana Residency by 1589 Hotels
Responded 6 days ago
Dear Guest, It has been our great pleasure to welcome you at Nirvana Residences by 1589 Hotels and we are grateful to you for sharing your feedback on your recent stay with us. We are extremely concerned to learn of your disappointing experience during your stay and would like to apologize for any inconveniences that you may have experienced. I hope we will have the pleasure of welcoming you again to Nirvana Residences by 1589 Hotels and rest assured we shall work harder next time to convert your experiences to best. Our staff and we all look forward to welcoming you back in the near future, and thank you again for your support and recommendations to others. With Best Regards, General Manager Nirvana Residences by 1589 Hotels
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Close to the airport Decent breakfast Friendly staff Close to very nice eating joints like Olive and others Had to wait for the lift longer as it had 12floors , maybe it was because the hotel was full as it was marriage season time Overall nice stay
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+4
This hotel is terrible all around. To start, the rooms are disgusting. My friend and I arrived after a long day of traveling to stained sheets, stained comforter, dirty towels, a stained toilet paper roll, and a horrible smell in the room. The common area smelled like a dead rat
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Response from GM_Nirvana, General Manager at Nirvana Residency by 1589 Hotels
Responded 4 Jan 2019
Dear Sir, Greetings !!!! We apologize for the unpleasant stay you experienced with us, We are deeply distress to hear that our services couldn't match your value expectations on certain aspects, the feedback shall be taken care up. We look forward to welcoming you again at Nirvana Residences BY 1589 hotels, Mumbai. With Warm Regards Basudev Mahapatra
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Excellent service by the general manager Mr Basudev and his staff. The staff was very polite and accommodating. Breakfast and the food we ordered was amazing. Helpful throughout our stay. Ideal place for a long stay.
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Response from GM_Nirvana, General Manager at Nirvana Residency by 1589 Hotels
Responded 4 Jan 2019
Dear Sir We are humbled by your gracious compliments and are pleased to note that you had an enjoyable stay with us. Your feedback is most gratifying as it is our endeavor to ensure that our guests have memorable experiences each time they stay with us. A superlative guest experience is our foremost concern and I am so thrilled to note that you our ambassadors exceeded your expectations and were able to surprise you with your requirements for same !!! We look forward to the opportunity of welcoming you back soon and hope that Nirvana Residences by 1589 hotels, Mumbai remains your choice of hotel on all your future visits to Mumbai. With Warm Regards Basudev Mahapatra
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Very nice kitchen staff. Excellent Manager Mr.Basudev Mahapatro. Complies to last minute requests. Very friendly & responds to any needs.Worth staying with your family. View from top floors is amazing.Overall very comfortable staying here .
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Response from GM_Nirvana, General Manager at Nirvana Residency by 1589 Hotels
Responded 4 Jan 2019
Dear Sir, We are very pleased to know that you appreciated the overall facilities, the professionalism of the staff and enjoyed your culinary experience at our hotel. It is heartening to read that our guests value the attentiveness of our staff and their efforts to provide excellent service. We look forward to the opportunity of welcoming you back soon and hope that Nirvana Residences by 1589 hotels, Mumbai remains your choice of hotel on all your future visits to Mumbai. With Warm Regards Basudev Mahapatra
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All photosTravellerRoom & SuiteDining
dirty dishes left in common area outside of bedroom
stained toilet paper roll upon arrival
dirty bathroom towel when we arrived
more stains on sheets
hair on sheet when we arrived
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123456
Dear Patron, we have both options, one can rent out individual rooms and the whole apartment also i.e. Standard, Deluxe & Executive room. - 3 categories if booked together as Apartment. Regards, Nikhil Sanjay Joshi
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"Avoid the hotel"
"Executive Room"
"road side view (city view)"
"Best to go higher up"
"If it's a large family, try Floor 11. It's the only one with a washing machine"
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123
PRICE RANGE
US$ 40 - US$ 127 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMaharashtraMumbaiSantacruz WestSantacruz
NUMBER OF ROOMS
33
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