We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Waterstones Hotel

Agoda.comUS$ 112*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 129*
US$ 112*
Great Deal
US$ 129*
US$ 129*
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Waterstones Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

532 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 506: English reviews
Start your review of Waterstones Hotel
 Click to rate
Navi Mumbai, India
Reviewed 3 days ago NEW

Perfect for corporate events and conferences. Good outdoor space to conduct activities. The swimming pool is a good attraction as it is huge. Waterstones is a good property. Staff is helpful and the hotel rate is also economical. If you are looking at a decent place to stay, waterstones will not disappoint you.

 Report
Helpful?
2Thank meesharma19
Reviewed 1 week ago via mobile

Locating the hotel is a bit of a task as the google map routing can be iffy sometimes. Its just a 5min drive from terminal 2 of the airport. Checkin was quick and easy though the lobby is strangely not on the ground level and the front desk is more like a counter than a hotel front desk! The hotel...

 Report
Helpful?
Thank Arjun T
GMWaterstonesHotel, General Manager at Waterstones Hotel, responded to this review

First of all I would like to thank you for spending your precious time to write a review . I am glad to hear that you enjoyed your overall stay with us and the accommodation and restaurants were to your satisfaction. "All Stir Fry" is our signature restaurant specializing in oriental street style cuisine and is surrounded by a lush...

Reviewed 1 week ago via mobile

What a great place! I'll always stay here when I'm Mumbai! Service is amazing, the staff make it TOTALLY, facilities are the best. I much prefer a privately owned hotel to the faceless brands. Make sure you pay for the club facilities if you stay the weekend

 Report
Helpful?
Thank Peter L
GMWaterstonesHotel, General Manager at Waterstones Hotel, responded to this review

First of all I would like to thank you for spending your precious time to write a review. I am glad to hear that you enjoyed your stay. We aim to provide a truly unique experience, and I am delighted that you enjoyed our hotel and the club facilities. Once again, thank you for choosing to stay with us and...

Goa, India
Reviewed 1 week ago

How do i start about this and my not so pleasant stay, OK so its like the hotel though very near to international terminal and just behind Lalit Mumbai but the entrance i encountered by a small unpleasant road which lead to the hotel main gates and right when you are about to enter the hotel premises in your cab...

 Report
Helpful?
Thank SHREY K
GMWaterstonesHotel, General Manager at Waterstones Hotel, responded to this review

I would like to take this opportunity to thank you for taking the time out to write a review on Trip Advisor further to your experience at the Waterstones Hotel. I regret to know that you did not have a satisfactory stay experience on your recent visit to the hotel and several of our systems did not deliver. I have...

New Delhi, India
Reviewed 2 weeks ago

the reception staff and travel desk staff is very friendly...i forgot my stuff in the hotel car before going to airport...the driver came back specially from hotel to return stuff. the staff at reception is friendly....u can go upto them to ask abt mumbai ... they know it all...it adds to a lot of ease to ur trip

 Report
Helpful?
1Thank Bani P
GMWaterstonesHotel, General Manager at Waterstones Hotel, responded to this review

Thank you for taking the time to share your valuable feedback on this travel forum. I am delighted to hear that your experience with us was pleasant and our reception team was able to assist you with local attractions and shopping arcades. I will convey your words of praise to the chauffeur who delivered your left luggage to the airport...

Ghaziabad, India
Reviewed 2 weeks ago

We stayed there for our business meeting , place is nice , courteous staff , design & decoration of hotel is really nice & trendy. Fresh & large room with specious bed / sofa. food is also nice. Location ( Next to T2 ) makes this more advantageous.

 Report
Helpful?
Thank Nitin G
GMWaterstonesHotel, General Manager at Waterstones Hotel, responded to this review

Thank you for taking time out and sharing your reviews on TripAdvisor. We are delighted to read your compliments on hotel decor, staff, rooms and the food. Me and my team thank you for your recommendation and look forward to welcome you back at Waterstone's Hotel, Mumbai.

Punjab, India
Reviewed 2 weeks ago via mobile

Clean , beautiful rooms and courteous staff made my stay very comfortable. Added advantage for proximity to the airport as we had early morning flight.Looking forward my next visit. The Asian cuisine restaurant served amazing delicious food. Thanks to the chef.

 Report
Helpful?
Thank riyaran
GMWaterstonesHotel, General Manager at Waterstones Hotel, responded to this review

First of all I would like to thank you for spending time to write a review. I am delighted that you had a comfortable stay before your early morning flight. It is extremely rewarding to hear that you enjoyed your stay and had a delectable dining experience. We look forward to creating such bespoke experiences for you as always!

Reviewed 3 weeks ago via mobile

Hi, I stayed in Water stones for 2 days. My stay was pleasant and I enjoyed my stay. The theme of nature in the rooms and the hospitality was good. Being very close to the Airport made our travel comfortable. I strongly recommend to stay.

 Report
Helpful?
Thank Satyanarayana T
GMWaterstonesHotel, General Manager at Waterstones Hotel, responded to this review

First of all I would like to thank you for spending your precious time to write a review. I am glad to hear that you enjoyed your stay. We aim to provide a truly unique experience, and I am delighted that you enjoyed our themed rooms and the hospitality. Also, thank you for highlighting our strategic location closer to the...

New Delhi, India
Reviewed 3 weeks ago via mobile

I stayed at the hotel for one night in month of April attending for a buss trip. The rooms are excellent and indeed the housekeeping team does a good job. The front desk staff are very courteous and helpful. I will stay with you when ever i visit mumbai next. Thank you for a wonderful stay.

 Report
Helpful?
Thank Kumar_p23
GMWaterstonesHotel, General Manager at Waterstones Hotel, responded to this review

Thank you for choosing to stay with us during your recent visit to Mumbai city, and taking time to review us on this travel forum. We are delighted to hear that you thoroughly enjoyed our tastefully designed accommodations and the housekeeping services were to your satisfaction. Also, your appreciation of the front desk staff is humbly appreciated. Thank you once...

Reviewed 3 weeks ago via mobile

I stayed there for 6 nights for my business travel. I was very satisfied with my stay, all tye staffs were extremely cooperative and helpful especially Ms Monideepa who took care of me during my sickness during the stay. I am grateful and thankful to her.

 Report
Helpful?
Thank Rezaul Haq Chow... M
GMWaterstonesHotel, General Manager at Waterstones Hotel, responded to this review

First of all I would like to thank you for spending time to write a review. I am delighted to know that you had a comfortable stay with us. I would also like to thank you for the nice words about our staff and such appreciation always help to get the best out of our team members. I have personally...

494 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (205)
Viewed
Room/Suite (39)
Viewed
View from Room (6)
Viewed
Hotel & Grounds (32)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (8)
Viewed
Bathroom (7)
Viewed
Pool/Beach Area (24)
Viewed
Other (87)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (256)
Viewed
Amenities (2)
Viewed
Boutique (Marine) (40)
Viewed
Executive Room (44)
Viewed
Premier Room (Rainforest) (41)
Viewed
Dining (35)
Viewed
Suite (60)
Viewed
The Hotel (34)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Room/Suite (13)
Viewed
Pool/Beach Area (1)
Viewed
Dining (4)
Viewed
Hotel & Grounds (6)
Viewed
Other (9)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Mumbai hotels
The Lalit Mumbai
#20 of 448 in Mumbai
2,096 reviews
The Orchid Mumbai
#55 of 448 in Mumbai
1,650 reviews
Show Prices
Show Prices
Show Prices
Vile Parle East
Hyatt Regency Mumbai
Hyatt Regency Mumbai
#16 of 448 in Mumbai
1,764 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Located within 5 minutes driving distance from the Mumbai International Airport, Waterstones Hotel epitomizes the authentic quintessence of Boutique Hospitality at its best-small, luxurious & very intimate. Distinctive architecture, atypical design elements, attention to luxurious comforts and other distinctive touches characterize the Waterstones Hotel; providing a richer and special guest experience. ... more   less 

Additional Information about Waterstones Hotel

Address: | Mumbai International Airport, Mumbai 400059, India (Formerly The Gordon House Suites)
Region: India > Maharashtra > Mumbai
Price Range: ₹ 7,105 - ₹ 11,238 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Waterstones Hotel 4.5*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Booking.com, Agoda, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and Hotel.de so you can book your Waterstones Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gordon House Mumbai
Gordon House Hotel Mumbai
Hotel Style:
#31 Business Hotel in Mumbai
#32 Spa Hotel in Mumbai
#38 Luxury Hotel in Mumbai
#45 Family Hotel in Mumbai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Waterstones Hotel staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Waterstones Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room more than no 8 on the floor is far from the elevator. get ready to walk”
496shreyk, 16 May 2017 | Read review
“We opted for Aqua Marine themed room which was beautifully designed.”
, 1 May 2017 | Read review
“Ask for complimentary club access”
manojg553, 31 Dec 2016 | Read review
“Choose your theme before selecting the floor, Ask which floor has the forest / beach / mountain theme etc.”
435sb, 19 Dec 2016 | Read review
“stay far away from their clubs and celebrations locations”
110khalide, 16 Dec 2016 | Read review
5 of 5
Agoda.com
US$ 112* /night
View Deal
Hotwire.comUS$ 129
Hotels.comUS$ 129
Booking.comUS$ 129
View all 9 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates