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Hotel Willow Banks

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Traveller (543)
Room & Suite (185)
Dining (88)
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About

#23 of 160 hotels in Shimla
Location
Cleanliness
Service
Value
Travellers' Choice
Willow Banks was established in the year 1871, a landmark estate which spells history and exemplifies an era of gracious living. Originally owned by Arthur James Craddok, "Architect and Builder of Shimla," in a fitting tribute to his memory the building has been redesigned into a hotel, endowed with all modern amenities and comforts, effortlessly blending into the surrounding pine trees, landscapes and enhancing its beauty. The hotel is located on The Heritage Mall Road, a pleasant walking distance from the famous Ridge, Scandal point, Lakkar Bazaar, Gaiety Theater, Ancient Kali Bari & Jakhoo Temple, High Court, Secretariat, C.M. Residence and Raj Bhavan. Amidst the age old Deodar and Pine trees, Willow Banks Estate on the Mall Road overlooks the lush green valley, the majestic mountains and the complete well lit town of Shimla. The hotel is easily accessible from the High Court Parking and the Tourism Lift, making staying a convenient proposition for one and all. The charming walking trails of Shimla are a pleasant stone's throw away from the hotel. Whatever the purpose of your visit, relaxation away from the busy city life, exploring natural beauties that the town has to offer or pumping adventure trips, Hotel Willow Banks at Shimla guarantees to make your vacation worth remembering. The blend of extremes, modern facilities in a heritage estate and picturesque views at the Mall Road level, make Willow Banks arguably the best hotel in Shimla. Also rated by TripAdvisor as amongst the top 10 Jewel Hotels of India.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Table tennis
Highchairs available
Car hire
Car park
Wifi
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Walking tours
Nightclub / DJ
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Outdoor fireplace
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Mountain View
Languages Spoken
English, Hindi
767Reviews35Q+A100Room tips
Traveller rating
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TheEdwardsFamily wrote a review 6 Apr
Christchurch, Dorset41 contributions41 helpful votes
Good hotel centrally located right on The Mall so you can walk everywhere easily. The staff are friendly and the food was lovely. There was plenty of choice at the buffet breakfast. The rooms and bathrooms are slightly dated but clean and comfortable. You can't beat the location.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Megha Kochhar, Marketing at Hotel Willow Banks
Responded 3 days ago
Dear Guest, thanks for your stay with us. We are delighted that you enjoyed your stay at the Hotel. Hope to serve you again soon! We will surely work on your feedback to improve our services further.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TravellerR wrote a review 5 Apr
Bengaluru, India142 contributions42 helpful votes
It’s just the right place to stay in Shimla! It’s located right on the Historic Mall Road. You can simply walk around from the hotel to see various historic places in Shimla like the Church, Ridge, governor house, Kali Bari Temple etc. Their hospitality deserves a 5-star! The rooms are big, neat and have good views, the higher the floor the better the view! Besides, they have there own lift to come down from Mall Road and you need not go till the tourism lift! The food is expensive but prepared well and they take instructions very well (we did cause we travelled with a kid)! Great staff, awesome location, food and rooms - go for it ❤️
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Megha Kochhar, Marketing at Hotel Willow Banks
Responded 3 days ago
Dear Guest, thanks for your stay with us. We are delighted that you enjoyed your stay at the Hotel. Hope to serve you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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deepak s wrote a review Mar 2024
Dubai, United Arab Emirates22 contributions27 helpful votes
Great location. Good dining options, but always filled with outsiders and no room for hotel guests. Staff is a little inattentive . Some important information pertaining to hotel entry exit points should be given more precisely to both incoming & outgoing guests.
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: Please check very precisely with hotel staff for entry exit options.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Myhorizon wrote a review Mar 2024
Hyderabad, India153 contributions61 helpful votes
It's a good place to stay. The rooms were neat and spacious. The staff were very polite and friendly. The best part of this place is that its situated right on Mall road. The moment you step out you have everything within walking distance. All types of eateries and shops are there. The willow banks itself has a cafe and a restaurant. Both are very good. The food is amazing. Some days there is live music which is very nice. We loved our stay with them.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Megha Kochhar, Marketing at Hotel Willow Banks
Responded 3 weeks ago
Dear Guest, thanks for your stay with us. We are delighted that you enjoyed your stay at the Hotel. Hope to serve you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anish Deshmukh wrote a review Mar 2024
Mumbai, India870 contributions1266 helpful votes
Willow Banks- certainly a must visit hotel of shimla. ideally located on mall road itself, just 2 mins walk from the tourist lift. the hospitality has impressed me right from the check in time at the reception. check-in process was smoother. the rooms are luxurious with the best amenities. liked the view, the best thing of this hotel. you will get the full Shimla Valley view right from your balcony. room size was big and super hygienic. hotel has a gym, spa and importantly many restaurants so you don't have to worry about good food. different restaurants serve different delicious food and even the portion size is good too. shimla brewing company served the best beers for sure. don't miss that. i would strongly recommend this hotel for its hospitality and location on the mall road right in the market.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Right next to tourist lift of Mall Road
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Megha Kochhar, Marketing at Hotel Willow Banks
Responded 4 Mar 2024
Dear Guest, thanks for your stay with us. We are delighted that you enjoyed your stay at the Hotel. Hope to serve you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Journey05906805472 wrote a review Jan 2024
1 contribution
One of best delicacy food and super helpful staff I have ever had in Shimla + best view, They have very helpful staff called Arti Manjeet, they are super well trained in hotel and restaurant line. Good hospitality restaurant view was amazing
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Megha Kochhar, Marketing at Hotel Willow Banks
Responded 15 Jan 2024
Dear Guest, thanks for your stay with us. We are delighted that you enjoyed your stay at the Hotel. Hope to serve you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sainisps197350 wrote a review Dec 2023
New Delhi, India330 contributions1427 helpful votes
I really liked my visit to hotel willow banks . Beautiful property with so many fun activities to keep the folks busy. Good restaurants, a nice gym and a beautiful spa for getting a nice massage with a fantastic view… the service was wonderful and was a pleasure celebrating my bday with fam jam here! Good proximity from the Mall Road making it ideal to chill and shop there as well. The pan Asian cookhouse Eighteen71 in the property was my fav . The Chinese was yum. Their brewing company was also quite nice 👍
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Megha Kochhar, Marketing at Hotel Willow Banks
Responded 21 Dec 2023
Dear Guest, thanks for your stay with us. We are delighted that you enjoyed your stay at the Hotel. Hope to serve you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Osheen Bansal wrote a review Dec 2023
New Delhi, India346 contributions8 helpful votes
Truly the most charming holiday in shimla after so long! Last visited as a child! And it’s so changed. We stayed at willow banks and loved the in-house facilities. They had good spacious rooms! The family suite was amazing 👌 … perfect for a little toddler with you. Good area to chill and relax . They also had a jucuzzi in the room which made it fun. The food is exceptional! Within the hotel there are five different restaurants and also having a good variety 👌 the food was yummy. We had three of our meals within the hotel only.. the cafe and bar were just wow! Superb view from here.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Megha Kochhar, Marketing at Hotel Willow Banks
Responded 13 Dec 2023
Dear Guest, thanks for your stay with us. We are delighted that you enjoyed your stay at the Hotel. Hope to serve you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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juliebarrett1964 wrote a review Nov 2023
London, United Kingdom355 contributions129 helpful votes
Shimla was my mother´s dream, at nearly 80. We had the chance after the storms and damage to ride the toytrain from Kalka to Shimla and the Willow Banks hotel was a delight to stay in for three nights. Charming staff, great service from everyone, a nice relaxing bar and views. Dated but clean and comfortable, nothing too much trouble. Absolutely recommend.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Front rooms have great views. Dated but comfortable. Nothing was too much trouble. Kettle in...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Megha Kochhar, Marketing at Hotel Willow Banks
Responded 27 Nov 2023
Dear Guest, thanks for your stay with us. We are delighted that you enjoyed your stay at the Hotel. Hope to serve you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nisha V wrote a review Nov 2023
New Delhi, India1 contribution
Wonderful hotel stay. This place is very charming. I saw pictures and fell in love with the view. It’s very practical for tourist purposes as it’s located very close to the parking and also is extremely easy to access if one’s on the Mall Road. The hotel is wonderful in terms of their offerings! I loved the microbrewery it was a delight and their hanging air beds. Just wow! Honestly haven’t spotted something like this . We lazed around and had a fantastic time. The rooms are very spacious and there is a lot to choose from in terms of food options .. Mughlai , cafe , cocktails and Chinese .. wide choice . I really enjoyed the hospitality . We pampered ourselves at the spa 🧖‍♀️. Lovely stay
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Megha Kochhar, Marketing at Hotel Willow Banks
Responded 27 Nov 2023
Dear Guest, thanks for your stay with us. We are delighted that you enjoyed your stay at the Hotel. Hope to serve you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹6,010 - ₹8,848 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
willow banks hotel, willow banks shimla
LOCATION
IndiaHimachal PradeshShimla DistrictShimla
NUMBER OF ROOMS
45
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOTEL WILLOW BANKS (Shimla, Himachal Pradesh) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hotel Willow Banks
Which popular attractions are close to Hotel Willow Banks?
Nearby attractions include The Ridge (0.5 km), The Mall (0.4 km), and SkyJumper Trampoline Park - Shimla (0.1 km).
What are some of the property amenities at Hotel Willow Banks?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Willow Banks?
Top room amenities include a flat screen TV, a refrigerator, and blackout curtains.
What food & drink options are available at Hotel Willow Banks?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Willow Banks?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Willow Banks?
Conveniently located restaurants include Amayaa, 37 The Central, and Cafe Simla Times.
Are there opportunities to exercise at Hotel Willow Banks?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Hotel Willow Banks?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Willow Banks offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Willow Banks?
The staff speaks multiple languages, including English and Hindi.