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The Mall, Shimla 171001 India
Lowest prices for your stay
$141
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Free cancellation until 08/06/22
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (438)
Room & Suite (81)
Dining (29)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
Updated 07/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Clarkes Hotel
Updated 07/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 275 in Shimla
Location
Cleanliness
Service
Value
Travellers' Choice
Located on the Shimla Mall Road, Clarkes Hotel is an oasis of calm on the bustling promenade. This Heritage hotel has recently been upgraded to Grand Heritage category and is one of the oldest hotels in Shimla. Clarkes is known for its architecture dating from the colonial era. The hotel is within walking distance of Shimla attractions - Gaiety Theatre, Groton Castle, Museum, Rothney Castle, Viceregal Lodge, Churches and other Colonial era buildings. Clarkes Hotel embodies the elegance and charm of yesteryear, with modern conveniences of today. The hotel maintains the highest levels of service and has all the amenities, facilities and levels of comfort you would expect from a hotel of this class. Clarkes Hotel is just 10 minutes from Shimla Station.
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Property amenities
Free parking
Free internet
Free breakfast
Airport transportation
Conference facilities
Banquet room
24-hour security
Baggage storage
Valet parking
Wifi
Paid wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kids' meals
Special diet menus
Car hire
Taxi service
Meeting rooms
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Housekeeping
Room service
Safe
Telephone
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Bottled water
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, Hindi
921Reviews33Q+A100Room tips
Traveller rating
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Most Recent
Vikram Gujral wrote a review Yesterday
1 contribution
excellent services..amazing hospitality..One of the most amazing team and well behaved staff..They understand all the concerns and try to help their customers in a best possible manner. This was my second visit to Clarkes and I must confess that I have not witnessed such extraordinary services
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Date of stay: May 2022Trip type: Travelled
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Aruna V wrote a review 16 May
Secunderabad, India106 contributions66 helpful votes
This is our third visit to the Clarke’s and we loved every moment of it. We were here for 15 days and each day was a gem of a stay. I give this hotel my personal ‘jewel in the crown’ rating. What makes the Clarke’s a jewel is two fold: FIRST: is the heritage nature of the building, the facade, the interiors, the staircases and wood work, the fireplaces - all add to a bygone, genteel era. At the bar you can sip your drink, get served by bartenders in white turbans and red and gold embroidered kamarbunds. In the dining room you can enjoy wonderful meals custom tailored to your wishes. When you go back to your room it has been spotlessly cleaned and flowers placed on your table, a beautiful place to unwind and relax, SECOND, reason for my rating is the staff. They are simply amazing. Each member of the staff is available for you at all times. I could make a request of anyone, whether in the lobby, bar, dining room, they would take care of whatever I needed. Exceptional service was provided at the front desk, dining room and bar. Housekeeping would check periodically if we needed anything. The staff made us feel special by taking time to talk to us and I enjoyed my chats with them about Shimla. All in all I would highly recommend the Clarke’s. A final word, if you are looking for ultramodern amenities, rain showers in your bathrooms; ipad room controls; marble floors and chandeliers in the lobby, then this place is not for you. But if you want a ‘bear hug’ feeling where you are taken care of, then come on down to the Clarke’s Shimla.
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Date of stay: May 2022
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Virendra S wrote a review 10 May
1 contribution
We had a nice and cozy stay in well appointed Suite with cordial staff. Excellent location and superb service. Being in the heart of city, outside view is normal and approach to hotel is not easy as car is not allowed on Mall Road! Breakfast was OK and food quality was very good!
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Date of stay: April 2022Trip type: Travelled
Room Tip: Some easy and alternate way to reach hotel instead of stairs ?
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Response from Clarkes Shimla, General Manager at Clarkes Hotel
Responded 6 days ago
Dear Guest, Thank you for taking the time to share your feedback on Trip advisor and for giving us an opportunity to serve you. We are truly grateful for the wonderful things you have said about the team and services. Your compliments for our food and service have been received with genuine delight. I have shared your feedback with the entire team for whom it has been a great source of encouragement to continue in their efforts and exceed the guest expectations. As the entrance to the hotel reception is from the Mall road, access to which is restricted to pedestrians and emergency vehicles only. There are two ways to reach the hotel - guests can take the stairs to come up from the hotel parking to the hotel entrance, this takes about 5 minutes. Alternatively guests can take the walkway to reach the hotel from the High Court gate. Wheelchair assistance can be offered in special cases where guests cannot climb the stairs or walk up the walkway. Wishing you healthy times ahead and look forward to welcoming you back soon Warm Regards Prache N Satti
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Rashmi Hosangady wrote a review 7 May
1 contribution
My daughter who had just graduated,and I were on a vacation to Shimla. At arrival we were greeted with warmth ...We recall every little gesture..be it the attention to detail at the breakfast table, Room service, Housekeeping and the friendly yet professional training of the staff....I asked for a recepie and it was promptly shared by the Manager and the send off by the GM who saw us down the 80 stairs to the hotel car park was very special The staff was extremely hospitable and ensured that the stay was memorable. The hotel lives and breathes a classy style of the bygone era and has been well preserved since it was built in 1898! And the location too is simply perfect..with an easy access to all the best spots on the Mall Road
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Date of stay: April 2022Trip type: Travelled
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Response from Clarkes Shimla, General Manager at Clarkes Hotel
Responded 6 days ago
Dear Guest, I truly appreciate you sharing this review on TripAdvisor following your recent visit to The Clarkes, Shimla. We are truly grateful for the wonderful things you have said about the hotel, team, and services. I am extremely delighted that my team has lived up to your expectations and your encouraging feedback is greatly appreciated. The staff is our strength and your generous praise about our services and facilities will indeed encourage them to constantly strive for excellence. I have shared your feedback with the team – your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence. Thank you so much for your acknowledgement of our property's old charm; We are delighted to know that you found our Grand Heritage hotel beautiful and liked the vintage charm. I am also happy to know that you enjoyed the hotel's location, which is in the heritage zone of Shimla. Your generous comments regarding the culinary experience are much appreciated. We are all very happy to have made this short visit a memorable one for you. Thank you for choosing to stay with us. We look forward to welcoming you back to our hotel Warm Regards Prache N Satti
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Rc1 wrote a review Apr 2022
Sacramento, California375 contributions187 helpful votes
My friends and I recently spent 3 nights at this hotel. Their communication throughout the booking process was excellent. Location was great! Restaurants, stores, tourist spots, all were a short walk away. In fact, we didn't need our car, driver for 2 days while we were there. Their staff is excellent! I wish I had noted their names to recognize them individually - from front desk, bar, room service, to breakfast staff, and manager - all of them made us feel like valued clients!
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Date of stay: April 2022
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Response from Clarkes Shimla, General Manager at Clarkes Hotel
Responded 1 week ago
Dear Guest, Thank you for sparing your valuable time to share your feedback on this forum. It is delightful to know that you had an amazing experience at our property. We are grateful for your kind words of appreciation for our hospitality. It is our constant endeavour to deliver our best and appreciation such as yours only inspires us to continuously achieve the expectations that our guests have of us. The team thanks you for your gracious comments and we look forward to the pleasure of your continued visits. Warm Regards Prache N Satti
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Pankaj Sethi wrote a review Apr 2022
1 contribution
Excellent Hospitality and wonderful food. Each and every team member of the Hotel Team from Reception to Food & Beverages has shown level of their hospitality to the best. Nice location and wonderful view.
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Date of stay: April 2022Trip type: Travelled
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Response from Clarkes Shimla, General Manager at Clarkes Hotel
Responded 1 week ago
Dear Guest, Warmest greetings from The Clarke’s Shimla and thank you for taking the time to share your experience on Trip Advisor. It is my pleasure to read that you enjoyed the experience and the hotels ambience, during your recent visit to Shimla. Your compliments for the Food and Beverage team is greatly appreciated. Positive recognition is a tremendous source of motivation for us. We are committed to consistently providing warm and heartfelt services to all our guests and such appreciation motivates all of us to continue delivering excellence in all aspects of our hotel operation. Thank you for your wonderful comments from all of us and we would be delighted to welcome you back again soon. Warm Regards Prache N Satti
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rka wrote a review Apr 2022
Jaipur, India3 contributions
Clarke's shimla is located bang on the Mall road. Location most convenient. A well maintained and well managed heritage Oberoi property. Rooms are old fashioned. Bathrooms OK. Need to be ventilated. F&B just OK, had only bfast which was OK. Nice staff. Well groomed responsive young mgrs. Overall stay was good but hotel is overpriced.
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Date of stay: April 2022Trip type: Travelled
Room Tip: For hotel car parking, drive up from police check post on cart road towards high court
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Response from Clarkes Shimla, General Manager at Clarkes Hotel
Responded 1 week ago
Dear Guest, Thank you for taking the time to share your feedback on Trip advisor. It was indeed a pleasure to have you with us, during your recent visit to Shimla. I am pleased to read that you enjoyed your stay with us and also liked the hotel’s ambience. We are a Grand Heritage Hotel hence it has its own challenge. Please note that we are planning to renovation the hotel and during the renovation phase we plan to refurbish the rooms and restaurants. It has always been our utmost endeavour to offer excellent accommodation, food, service and technology to all our guests and we are disappointed to learn that you did not find our services excellent. Your feedback is important to us and I would like to assure you that we will work on it. My team and I look forward to welcoming you once again to personally see the changes and experience the true Oberoi hospitality. Warm Regards Prache N Satti
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102lathav wrote a review Apr 2022
Mumbai, India48 contributions6 helpful votes
We stayed in this hotel for 2 days..the amenities and location is perfect.staff are extremely helpful and prompt.but u hav to climb up and down the stairs to come to the hotel.So senior citizens and families with small babies hav to be prepared for it.
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Date of stay: April 2022Trip type: Travelled
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Response from Clarkes Shimla, General Manager at Clarkes Hotel
Responded 3 weeks ago
Dear Guest, Thank you for sparing your valuable time to share your experience on Trip advisor. We are delighted to know that you were impressed with the location and the service provided by the entire team. It has always been our utmost focus to provide our guests with personalized service that meet the highest standards of hospitality. It has been my pleasure to convey your compliments to the entire team. They are delighted to know that their contribution has been recognized and appreciated by you. The team and I are grateful for your support and look forward to welcome you back. Warm regards, Prache N Satti Hotel Manager
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P-AWikstrom wrote a review Apr 2022
Stockholm, Sweden25 contributions10 helpful votes
Nice hotel with a touch of yesterday. The interior sends you back in time with the elegance and the service is good but not excellent. They have a very nice terrace where they offer grilled food nighttime. The view from the terrace is very good but some of it is interrupted by a large public building. A lot of stairs need to be taken before you reach the lobby so you must not have problems with your legs. But that applies to the whole of Shimla; you must enjoy walking uphill and downhill (I like that). I would not rate this hotel five star. Four star is more appropriate.
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Date of stay: April 2022Trip type: Travelled
Room Tip: Access to the lobby requires fitness. Not for people with weak legs.
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Response from Clarkes Shimla, General Manager at Clarkes Hotel
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to share your feedback on Trip advisor. It was indeed a pleasure to have you with us, during your recent visit to Shimla. I am pleased to read that you enjoyed your stay with us and also liked the hotel’s ambience. Your compliments for the food on the hotel terrace is greatly appreciated. Positive recognition is a tremendous source of motivation for us. It has always been our utmost endeavour to offer excellent accommodation, food, service and technology to all our guests and we are disappointed to learn that you did not find our services excellent. Your feedback is important to us and I would like to assure you that we will work on it. My team and I look forward to welcoming you once again to personally see the changes and experience the true Oberoi hospitality. Best Regards Prache N Satti Hotel Manager
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Pritika wrote a review Apr 2022
1 contribution
I really love the hospitality and personal attention given to me and my mother.Each and every service was excellent.I would specially like to mention Mr Kolukho F and B Manager and the team.Mr Kolukho instructed his team to make our food exactly according to our specifications especially without onion and garlic as we were fasting during navratras.I really appreciate his efforts that made us feel so special...I think this is the best property to be visited in Shimla.
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Date of stay: April 2022Trip type: Travelled
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Response from Clarkes Shimla, General Manager at Clarkes Hotel
Responded 9 Apr 2022
Dear Guest, Thank you for sparing your time and posting your review of our hotel on Trip Advisor. It was indeed a pleasure to have you and your mother stay with us, during your recent visit to Shimla. Positive feedback encourages our team to strive to perform better. It has always been our focus to provide our valued guests with personalized service. It’s reassuring to know that we were able to make your stay memorable. Your generous words of appreciation for Kolukho and team is a tremendous source of motivation. I have conveyed your generous compliments to our staff. I once again thank you for your kind words. Team looks forward to welcoming you back to Shimla and every endeavor will be made to ensure that Clarkes hotel becomes your home when visiting this city. Warm Regards Pooja Bhondekar
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PRICE RANGE
$100 - $246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shimla clarkes hotel
LOCATION
IndiaHimachal PradeshShimla DistrictShimla
NUMBER OF ROOMS
32
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Frequently Asked Questions about Clarkes Hotel
Which popular attractions are close to Clarkes Hotel?
Nearby attractions include SkyJumper Trampoline Park - Shimla (0.1 km), Johnnie's Wax Museum (0.2 km), and Luturu Mahadev Temple (0.1 km).
What are some of the property amenities at Clarkes Hotel?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
What food & drink options are available at Clarkes Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Clarkes Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Clarkes Hotel?
Conveniently located restaurants include Cafe Simla Times, Cafe Sol, and Krishna Bakery.
Does Clarkes Hotel have airport transportation?
Yes, Clarkes Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Clarkes Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Clarkes Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Clarkes Hotel?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Clarkes Hotel?
Many travellers enjoy visiting Kotkhai Palace (0.5 km), Manorville Mansion Shimla (3.3 km), and Gurkha Gate (1.5 km).