Worst food ever. The food quality was very Ned whether it’s Breakfast, Lunch or Dinner. The food was tasteless. Even I feel that the curd provide was outdated In terms of room service I would term it okish only. Nothing special. Even for room servicing the water bottles were not provided since we didn’t provided key for room cleaning. Besides this my 1 yr old son had committed in the room- ( which is very usual in Shimla) the room service person ask for extra charge to clean mess. I just wanted to highlight here- that it’s not about money but the kind of harassment that we felt at that moment matters the most. Would never recommend any one to stay in this hotel. The value for money that I got here is 0
the hotel is good in the way of rooms and food but lady at the reception is terrible i had done the booking through a travel agent and they didn’t receive a part payment from them where i paid full they stop you from going and speaks to you rude very pleasant staff lady at reception the hotel must do something about ot
We recently made our visit to this property around late November and happy to share that great hospitality demonstrated by the team in place; specially front desk team. Special thanks to Preeti who had the check-in made seamless and gave an auto-upgrade without even us putting down the request. Great views from the hotel rooms makes this place a perfect stop-over; and then have a walking trail to the mall road. Team has been excellent on the warm welcome, guidance around the near by spots received has been really appreciable. We had a very memorable stay. The food quality and breakfast has been good, thanks to Chef Anoop & his team for always having a smile no matter even if operating with a minimal capacity due to pandemic. Would recommend this property to all when plan to visit to Shimla. Thank you.…
We stayed there from 3rd October to 6th October. It was pathetic experience. We called room service to brought a bowl and spoon for making baby cereal but they said it is chargeable, however at last they didn't charge it, moreover the staff of hotel directly denied to clean the car also. Receptionist always remain busy on their phone even they didn't wish their guest and their behavior was quite unfriendly. They provide less facilities with high charges. At last but not least it is not close to mall road and hotel doesn't have any shuttle service.
Dear Reader, We stayed in a family suite of this hotel for a night. I recommend to NOT waste your money. It is amongst the worst hotels I have been to in recent years. Hotel is absolutely in shambles and not worth a single rupee. If you do plan to stay in this hotel, please be prepared to face following issues :- 1. Centralized heating in master bedroom won't work. A single rod heater in a 16by12 ft bedroom will keep you cold and icy entire night. No resolution will be provided by hotel. 2. Toilet seat will be broken 3. Bathroom shower will not work as it is in ICU mode. 4. Bathroom may get auto-locked with no one inside it. So you won't have access to the only bathroom in family suite. You will need to ask someone from hotel to open it using a metal scale !!! 5. As you enter the room, you will get a pungent smell of phenyl. 6. You won't find any disposable bathroom slipper. You do find a reusable bathroom slipper which is too risky to use in Covid times. Overall, not worth a penny. Do not waste your money like I did. …
We visited there for our 1st marriage anniversary we stayed for 2 nights After so many searches I found this one and believe me the hotel is awesome located in the center of the city mall road is around 600 meters 10mins walk by distance and hotel provides free parking spa bar good services overall staff are nice and friendly 👌 food was also tasty in room service was very fast and quick I would say best hotel in near by mall road Couple friendly also Go for it without any doubts
The location of the property was great but the staff behavior at the front desk was pathetic. The guy at the front desk was behaving as a typical government employee and was totally non cooperative. The breakfast buffet spread was average. Expected a few more items specially in the fruit juice and egg preparations. Other that that the food quality was good. The best part of the hotel is the sun rise. One can experience an awesome sun rise from the hotel itself.
We booked The Cedar Grand after going through the reviews and ratings on various travel websites. The cost of the hotel for one night stay beats any 4 or 5 star hotel but we were okay as this seemed like a nice hotel. It is right on the road and the rooms are noisy due to heavy traffic on the road.dont be fooled with the tag of free parking as the parking is in open and Their parking staff just puts your vehicle anywhere in the space available. Coming to the hotel, the rooms are enough to accommodate 2 adults with a double bed and 2 chairs. Room offers view of the valley but are very noisy due to the moving traffic throughout the day and night. This is very annoying and the sleep quality was very poor. As I entered the hotel room it was pretty warm. To have that kind of warmth in the room was awesome in such chilling night. We were happy and settled in the room. Soon we realised the unhappy part of the hotel.. The staff. A gentlemen came with a list of items in the room and asked us to sign for confirming how many LED and other electrical appliances they have provided. It was hilarious and annoying. I rubbished that and asked the person to leave. …
The location is good, food is also good.To reach mal road you have to walk for 700 -800mtr which is not too difficult.No need to take cab to reach the lift it will be waste of money.Rooms are good, bathrooms are clean as well.Overall good worth for money. Ambience is good if you go with your family.
The rooms are ok but the services are poor, staff's behaviour was also poor, we waited for more than half n hour for order of dalmakhni nd chicken biryani which were without any taste and flavor. Breakfast buffet is also not good. Infact one should go to mall road there u will find many good dhabas which give excellent paranthas, I think we went to some Vijay parantha or sthg. ND the paranthas were really delicious. One more thing we asked the manager why our bathroom is not having hot water ND the pressure was very low. He said water comes 4 hour in morning nd 4 hours in evening. Wat kinda reply was that.we were in a hotel not some govt colony .So overall the experience was not good. If they price their hotel for 2000/- then it's ok coz that's what it's worth is.