I would say the hotel is overall good. The location is good and they have ample parking. They have a lift which leads to mall road and the main area is 10 min walking. Rooms are bit small without balcony. But the rooms are clean. We stayed in super deluxe room and the view from room was very good. Hot water in washrooms everytime. Washrooms were little old style but clean Food was good too. The staff is also good.
The hotel was okok but the staff is not professional. Specially the front desk (Sandeep Soni) He still has to work on his language, and customer service. Such type of people make negative impact on hotel. @landmark you need work on your stuff.
This hotel travel guy charged me triple the price to Naldehra. Hotel is not near Mall road as stated. Really bad experience!! No views and food is average too. Would not wanna go back to his hotel even again.
I was on government duty to shimla in first week of february2022. when I reached with my colleague, it was heavy snowfall. Two separate rooms for two guests were booked however reception refused to provide two rooms . Receptionist ask me to search another room for myself . It was heavysnowfall outside and transportation was not possible because raoads were full of snow . I then forcefully told them that you are not providing comfirmed accomodation then hotel should provide alternate accomodation. Finally after long discussion they agreed and I was saved . very sad experience. then they refused to arrange the 4X4 vehicle to reach centre from hotel. they did not show any courtsee or help. Finally I got help from ITBP . Thanks to ITBP shimla for helping me to discharge my duty.
I stayed twice in the month of July in this hotel, as it was booked through the office, as I was told this is the only hotel available. I found the hotel food is average, the service is very poor. Cleanliness very bad, the bathrooms were not cleaned properly, I found hair all over from the previous guest. The towels and bed sheets were not clean. Post Covid such situation makes one feel extremely jittery. I did not had the option to not to stay in this hotel on the second visit within 2 weeks, however when I visited in September I stayed in a different hotel and found it to be way better than this hotel. The positive part of the hotel is their access to Mall Road through the hotel lift and they have a nice terrace, I am surprised why they did not convert the terrace into a restaurant, their restaurant is very shabby, the sofas were not clean and the food was average. The rooms are not sound proof, noise from the lobby or the adjacent rooms disturbed me throughout the night.…
Hotel is Average... Rooms r Small as per Tariff.... Breakfast Is Very Average.... Staff behavior is very unprofessional......Mall Road is 15 min away from hotel....not recommended for old age person's... Many other good options available at this price
I am traveler and stayed in many Hotels across world . This would be one of worst hotels i have every stayed in because of below reasons 1) Its very overpriced rooms are very small and very tough to check in inspite of prior booking 2) Very Dirty Toilets no Shampoos and no Hair Dryers 3) Very Poor Wifi 4) Most Ugly part is very poor Breakfast and menu is same for all days 5) You ask staff to to give you fresh Omelet they will refuse Please think twice before you book this Hotel
I stayed here for 1 night over a long weekend, paid Rs 5,000 for the base category room Pros 1) Near to the mall road. 10 mins steep climb to the main mall road area 2) Good staff and quick service 3) Good views from the room Cons 1) rooms are old with not so great furniture 2) Bathrooms really reed an immediate renovation specifically for the money they charge 3) Santisation measures at the breakfast were not up to the mark. I would rather blame the guests than them. It never felt there is a pandemic. 4) ordered Room service for dinner. Service was good but food lacked taste Giving it a 3 star cause I think it could be a good deal if you get this for around 2,500 a night with breakfast for a couple
We stayed at Landmark hotel for 2 nights in end of February 2020.The hotel is clean ...welcoming and efficient staff ...food was good with a good amount of helping for the price . The rooms are well heated with hot water in bathroom 24 hours. The view from our room was awesome.Room service was also very good. We had a great time . Will definitely recommend it to people who are ready to walk 1km to reach mall road
I stayed at this hotel in Feb 2020. The location is not at Mall road. The elevator at the hotel takes you to the road going toward Mall road. You have to walk atleast 10 mins to reach the Mall road. Hotel location is good if you are going by your car. Rest everything is also good. The breakfast could have been a bit better.