A surreal experience in a location far from the city's hustle hustle. Nested in the jungle you experience the calmness & connect with nature. Beautiful landscape, birds, peacocks etc. That's what you want when on vacation. (Don't miss the early morning trek) Suro Team delivered an amazing customer service experience. Food was good. Will be back soon. 👍 Keep up the good work 👍
We checked in on the 2nd March for a night as later we had a booking for 2 nights at ITC Tavleen, in Chail …. We were 4 of us and frankly before reaching the property I had apprehensions as reviews were few, though good but scattered, the last review showing was December which made me skeptical. But since the moment I was coordinating with Mr. Raman, who absolutely diligently runs the show and was extremely proactive to reply to the smallest query on either email or what’s app, I knew things couldn’t be bad. Now for the experience: The Location: Right in the middle of the jungle, far far away from the maddening crowd, traffic, noise and pollution (aren’t these the precise reasons we take a vacation) nestled @ 6 km downhill from the Shimla, Chandigarh Highway from Kandaghat, it’s slightly downhill, more like in between the top and the bottom of the mountains around, which is logically perfect as you get a perfect view from everywhere, you neither need to bend nor look up for a perfect view it’s right there. And inspite of it being in a jungle, we didn’t experience absolutely any pests or monkeys, all you can hear is birds chirping serenely. The Property: Amazingly well located with handpicked vantage points, view from rooms is to die for, you can even hear and see the toy Train run at a distance 😃, everything else is functional just the way it should be,nothing over the top, we were in a Duplex so that we could all be together, These are log houses, so not insulated, winters as we experienced can be a little too cold more so in the rooms below as you get coolness from below the tree house as well. The blunder here is that Air conditioner acts as a heating machine, which is great as it does work really well, the only glitch is it’s far far away from the bed rendering it ineffective, if they can relocate the same nearer to the bed then problem solved (I can say so as I belong to the HVAC industry) There are plenty of activities like Badminton Table tennis Board games Bon fire etc But personally for me just the Trek arranged and led by the local Staff Mr. Punit was the absolute highlight. Him being a local adds so much fun as he can describe everything from the Flora, fauna, terrain and local way of life. The staff: A team is always as good as it’s leader, Mr. Raman leads by example and understands what works best for the guests. All staff is local from a 30 km radius and hospitality in Himachal is legendary. The Food: Perfect and Basic, not too much variety, which personally works best, big surprise was the wood fire Pizza, absolutely amazing.…
Its a good place for a weekend getaway but try to visit in summer because winter is too cold and since these are essentially Non insulated small pinewood cabins, you will freeze to the bone. Even 2 heaters are completely ineffective. Food is good tho the menu is limited. The Price is quite high for the services provided and is in roughly the same range as Cecil shimla, which is saying a lot. Staff is helpful and friendly. Linen and towels are clean and toiletries are of decent quality. The road leading to the resort is quite narrow and broken in places and needs to be better marked with signs leading to the property. There's NO wifi in the rooms and airtel mobile signal is spotty, vodafone doesn't work. Keep in mind it's not a luxury resort thus do not expect the same. Overall good for some peace and quiet.…
We arrived at Suro, after 3 days of driving. Darkness was falling and when we exited the main Shimla highway and took a narrow slip road for 4-5 kms – the journey tiredness was telling on us. But when we reached the resort, and the warm welcome we received from Raman and his team, we felt, we were at the right place. A hot water bath and some coffee on the balcony you might wonder what stress is? When we woke up the next morning, we discovered its serenity: You wake up to the chirping of birds or laze around the balcony with a cup of coffee listening to the sounds of the forests. The Duplex rooms are large and luxurious with an attic – and can accommodate 4 persons at ease. The comfortable beds will ensure a great night’s sleep. However, the attic stairs might prove to be difficult for senior citizens. Food and service are top notch – absolutely what you would expect from a resort of this category. . The resort manager, Raman, with his professional approach, yet with a personal touch stands out. We were originally provided a Duplex Chalet and a Pinewood Chalet. But seeing my aged mother, he immediately upgraded us to two Duplex Chalets. When we left the resort, we only wondered, why did we choose only 2 nights at this place. With the hiking trails, a day trip to Shimla and one day just to ruminate on the balcony – this place deserves 3 nights at the least.…
It was a memorable experience living in suro resort. This resort has everything from excellent cleanliness to droll worthy food.. its cottage has mesmerising mountain views. Staff is very disciplined and gives terrific service. This is a must visit place.
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