Safety concerns -. On the 10th October, there was an explosion and fire broke out in the room next door to ours where my sister in law and mum were resting late afternoon. My sister in law woke up and alerted my mum and got themselves out luckily unharmed and alerted the neighbouring rooms on the 3rd floor to vacate.However there were no fire points and the telephones wouldn't work. She ran down 3 flights of stairs to alert reception, 3 men came running up and put out the fire with towels etc. After some time my sister in law and mum were moved to a different room. The wire was replaced, the blinds replaced and the rooms ready to accommodate again. At checkout the next morning we went to speak to the manager who was not there. We highlighted the safety issues but the reception staff was only interested in the money that was owed for room service of 400 rupees.(£3.50). My sister in law and mum were left traumatised and shaken by the fire. Since return from India my sister in law has written to Oyo hotels 4 times but each email is responded with requesting an internal booking reference and repeatedly asking what the issue was even though the information has been provided. After some prompting she received an email response which suggested there was a little smoke and the matter resolved. Hotel has not accepted liability of the fire which could have cost lives.…
I had spent few hours in this place but really I.must say this place is really nice peaceful comfortable and maintains good hospitality staff I really professional and polite.located in heart of Delhi posch area rooms were very clean n in good price they gave complimentary breakfast also
Hotel is just next to WTC and hotel lalit. Also known as hotel emerald. Decent property. Rooms are good not big enough though. Rooms are clean. Toilet could have been more cleaner. Breakfast served in hotel is OK with option to choose from.
It was a relaxing stay for me as I came for resting with my family we were coming for some trip and this was our stop for one day. So it gave us all the comfort which we wanted I am very happy with the staff of the hotel they were very polite and friendly room was very comfortable neat and clean location was very good as railway station is near by and airport connectivity us also good just that the food is better outside than the hotel but for me it is the best small stay
My stay here was really nice and comfortable rooms hotel provides all the nice amenities in the price I pay so it was worth it .Oyo is trying to give the best service in less price so it is really value for money . rooms is nice and mattress was comfortable location they have chosen is really good and they give complimentary breakfast which is cherry on the cake.