Rockland Hotel Panchsheel Enclave
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Outer Ring Road C 30 Panchsheel Enclave, New Delhi 110017 India
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Room & Suite (16)
Dining (8)
About
#216 of 2,330 hotels in New Delhi
Location
Cleanliness
Service
Value
Rockland Hotels, a part of Rockland Group is a renowned chain of luxury business hotels in New Delhi, India. The chain is fast growing in hospitality space, setting up multiple hotels in Delhi NCR (National Capital Region) and parts of North India. Three strategically located Hotels at Chittranjan Park and Panchsheel Enclave embraces its dedicated team of employees laying great emphasis on comfort and felicity of the guests. For over 2 decades Rockland Hotels has been synonymous with luxury and exclusivity. Due to its unique business model that delivers exceptional services at great value Rockland Hotels are the preferred choice of business and leisure travelers, thereby enjoying a loyal patronage. Situated in the heart of Delhi, Rockland Hotels are in close proximity to the local attractions, shopping and easy access to metro. Rockland is just 17 Km away from Airport, 15 Km from Railway Station and at a distance of 12 Km from Connaught Place, the center of Delhi.
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Property amenities
Free High Speed Internet (WiFi)
Sauna
Free breakfast
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Wifi
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Location
Full view
55Somewhat walkable
Grade: 55 out of 100
15Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
Outer Ring Road C 30 Panchsheel Enclave, New Delhi 110017 India
Getting there
See all nearby hotels
169Reviews1Q+A29Room tips
Reviews
Traveller rating
- 48
- 61
- 36
- 10
- 14
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Popular mentions
this property is a cheat. mislead against the wrong photo show in a website like Agoda they will confuse your booking with the same name of two properties in the same area. Agoda is equally responsible for such practices
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
Helpful
It is surprising to see a hotel which has rooms but not a single window in the rooms. Stayed here for only 1 night and even for that I am happy I didnt stay in the room for more than 8 hours. Breakfast was included in my room rate, however, due to an early morning flight I could not have breakfast in the hotel.
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Date of stay: December 2019Trip type: Travelled on business
Helpful
Response from Anil Kapoor, General Manager at Rockland Hotel Panchsheel Enclave
Responded 3 Aug 2021
Dear Sir/Madam. Greetings from "Rockland Hotels New Delhi" Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us. At Rockland, we strive to provide a superior service experience for every customer therefore, your feedback is very important to us. While we may not be able to change your opinion of your recent stay and we shall ensure such incidents do not occur in future with any of our esteemed guest. Assure you that we are looking into your feedback on a serious note and if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back Regards Anil Kapoor
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+1
To the attention to all future potential travellers willing to stay in this property. Please note that I'm an experienced traveller not picky at all and very respectful and understanding however this property was by far the worst I stayed in. After 8 hours of trip I arrived in the hotel to check in. The receptionist : Kirti Singh (lady) offered to show me the room before me to proceed with the check in. I booked a suite and been given a deluxe room (number 226 in 1st floor) who according to the receptionist was a Suite. The deluxe room size is 17sq.m when the suite 30+sq.m even though she insisted that it was a suite. After 8 hours of road I just agreed, paid and fall asleep. Next day passing by the corridor while the housekeeper was cleaning the room in front of mine I realized that it was a suite I then reached the reception in order to raise the issue. The stubborn receptionist: Kirti Singh kept telling me I was been given a suite and made up that the Suite I've seen was another category called Special Rajasthan Suite. Suddenly her story changed she mentioned that booking.com probably made a mistake telling the hotel that I requested for a deluxe room. Against her will she just confessed that she had given me a deluxe room. Then she explained that she was new and just a receptionist so didn't know how the rooms looked like. Please note that the hotel had only 20 rooms and 2 types (Deluxe room or Suite) not rocket science. Plus, if thd receptionist doesn't know... who would? Tired of being lied to I requested to talk to a manager she advised that he was in the village then unreachable... how convenient! When I requested her to call the fabhotel hotline she insisted that it was only for new booking I then asked her to put her phone on speaker and surprisingly we heard a full menu of options for assistance. The operator advised me that due to non availability of suite a deluxe room had been offered to me and that I will be refunded immediately of the difference as I paid for a suite and got a deluxe room. This all drama could have been avoided if I would have been told straight the truth that suite weren't available as I didn't pay in advance. Instead this receptionist kept lying making up stories and excuses and while out of excuses she finally advise that she wasn't than fluent in English. Her behaviour was unacceptable for an hotelier and a guest shouldn't been played as a fool. About the Deluxe room, it didn't even have natural day light even thought it is mentioned "city view". One of the two towels and pillows were dirty and with hair. The bathroom needs to be renovated. (Real photos attached without filters). Hot water is only available on demand so you always need to call each time the reception which is very annoying and inconvenient. The breakfast is very poor in a dark room in the basement. Bottom line: I really don't recommend to stay in this property!…
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Date of stay: October 2019Trip type: Travelled solo
1 Helpful vote
Helpful
Response from Anil Kapoor, General Manager at Rockland Hotel Panchsheel Enclave
Responded 3 Aug 2021
Dear Sir/Madam. Greetings from "Rockland Hotels New Delhi" Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us. At Rockland, we strive to provide a superior service experience for every customer therefore, your feedback is very important to us. While we may not be able to change your opinion of your recent stay and we shall ensure such incidents do not occur in future with any of our esteemed guest. Assure you that we are looking into your feedback on a serious note and if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back Regards Anil Kapoor
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Hotel rockland was very good as i am senior engineer from ceragon stayed for a month in panchsheel rockland.All the departments was good and manager MR Prem was very helping and of good nature. Monaranjan service was also among the best .
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Date of stay: April 2019Trip type: Travelled on business
Rooms
Location
Service
Helpful
No hot water for shower, really noisy room ( extractor fans constant throughout night, noisier than washing machine on spin cycle) luggage at other hotel had to have breakfast in room as conference in “coffee shop” really poor customer service well no customer service,
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Date of stay: February 2019Trip type: Travelled with family
Value
Rooms
Service
Room Tip: Front rooms overlook noisy road and bypass rear rooms fan noise doubt any room good
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Helpful
Response from Rockland H, Manager at Rockland Hotel Panchsheel Enclave
Responded 5 Mar 2019
Dear Guest, Thanks for your valuable comments , as your comments always help us to improve our quality and serivice. Firstly we at Rockland tender our apology for your uncomfortable stay . Related to hot water scaricity we have noted and taken preventive measure that in future such complaint may never rise again. Maintenance team has been instructed to note down the record the temerature of hot water regularly, so that this problem may never occur with other guests as well .Again we have noted your complain related to the exhaust fan noise and same has been rectified. Related to the service at Restaurant we have started special training programees to out staff so that all guests may be satisfied during the stay . We over assure you that we are taking keen intenrest against the comments we get through your valuble feedback and suggestion. Looking forwared to see you again with assurance of a wonderful stay at Rockland . Thanks and Regards Vishal
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PRICE RANGE
US$36 - US$48 (Based on Average Rates for a Standard Room)
LOCATION
IndiaNational Capital Territory of DelhiNew DelhiGreater Kailash I
NUMBER OF ROOMS
20
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Claim Your Listing Frequently Asked Questions about Rockland Hotel Panchsheel Enclave
Which popular attractions are close to Rockland Hotel Panchsheel Enclave?
Nearby attractions include Greater Kailash M Block (1.1 km), Siri Fort (1.2 km), and Tomb of Bahlol Lodi (0.07 km).
What are some of the property amenities at Rockland Hotel Panchsheel Enclave?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Rockland Hotel Panchsheel Enclave?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Rockland Hotel Panchsheel Enclave?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
What are some restaurants close to Rockland Hotel Panchsheel Enclave?
Conveniently located restaurants include Sakley's - The Mountain Cafe, Gastronomica Kitchen & Bar, and Natural Icecream.
Are there opportunities to exercise at Rockland Hotel Panchsheel Enclave?
Yes, guests have access to a sauna during their stay.
Are any cleaning services offered at Rockland Hotel Panchsheel Enclave?
Yes, dry cleaning and laundry service are offered to guests.
Does Rockland Hotel Panchsheel Enclave offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Rockland Hotel Panchsheel Enclave?
Many travellers enjoy visiting Rajpath (7.9 km), Mehrauli Archaeological Park (4.9 km), and India Gate (7.8 km).