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Hotel BB Palace

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1 room 2 adults 0 children
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223 Reviews from our TripAdvisor Community

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Showing 208: English reviews
dubai
Reviewed 19 April 2013

The hotel is very old and you could get relatively new hotels in the same area at a better price. Breakfast was average. There were lot of mosquitoes in the room. Bathroom was very dirty, the bucket and bath area was full of hair and cockroach

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Helpful?
Thank suchy12345
KARTIKBB, General Manager at Hotel BB Palace, responded to this review

Respected sir, We are unable to trace you in our records, we think you are confusing our hotel with someone else's as there are a few hotels with similar names in the vicinity. Ours is a recently renovated hotel with the best agencies doing up the pest control and house keeping so the question of untidiness does not arise. Regards...

Portland, Oregon
Reviewed 17 April 2013

Great place to stay and the service was excellent. Rooms were wonderful. Nice bathrooms with lots of hot water. Internet in the rooms. Lovely terrace on the roof. Hotel also arranged a free shuttle for us to the airport at midnight. Highly recommend this hotel.

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1Thank Quincy_13
KARTIKBB, General Manager at Hotel BB Palace, responded to this review

Respected sir/ madam, Thank you for the valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high. It will be our honour so serve you better again. Regards Mr Amit Vats General manager

Canacona, India
Reviewed 25 February 2013

HI .....i stayed three nights in the hotel bb palace and i found this one is a best hotel in delhi and ncr those people who is looking for within his/her budget..the room is amazing neat and clean .....not only the room but the bathroom is also neat and clean and the best thing they operate their kitchen round the...

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Helpful?
Thank pri748
KARTIKBB, General Manager at Hotel BB Palace, responded to this review

Respected sir/ madam, Thank you for the valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high. It will be our honour so serve you better again. Regards Mr Amit Vats General manager

Atlantic City, New Jersey
Reviewed 23 February 2013

We checked into room and we didn't like the location of room. We went to front desk and they changed it for us with no question. Very helpful people At this hotel which is nice, especially coming from the USA. We ate dinner at the restaurant and it was made fresh, we had an excellent waiter Sushil- very helpful with...

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Helpful?
1Thank World-travel1984
KARTIKBB, General Manager at Hotel BB Palace, responded to this review

Respected sir/ madam, Thank you for the valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high. It will be our honour so serve you better again. Regards Mr Amit Vats General manager

Chicago
Reviewed 20 February 2013

I found this property unimpressive. It wasn't very clean, and the staff were unhelpful. I made repeated requests for assistance that went unfulfilled despite friendly acknowledgement that they would. For example, I asked to hire a car to do some sightseeing. The desk person and myself agreed on a time, and when I came downstairs -- no car. This happened...

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Helpful?
Thank CityNikky
solan
Reviewed 16 February 2013

We stayed at BB Palce on 6th night on way to Chandigarh. We found the property good but for the tariff which we paid it was not worth. However the staff was good. We didnot had avy problem except for the fact that the rooms are small. The breakfast was a good facility as it starts early morning and really...

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2Thank brice65
Penn Valley, California
Reviewed 4 February 2013 via mobile

We were very upset with the hotel and service. The constant confusion at the front desk was obnoxious. From the moment we walked in they were rude. The water was cold and the sheets were dirty. There were also exposed wires everywhere. With half of the outlets not working. The walls were pretty thin so we could hear everything that...

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1Thank amccauley316
Mumbai
Reviewed 31 January 2013

My experience with the hotel was not good. Eventhough Airport pick up was informed and intimated separately to the hotel in person they failed to sendvehicle to airport. After enquiring i got a cool answer as traffic jam and asked us to get a taxi and reach hotel. totally wrong ethics from the hotel staff. airport pickup is requested to...

Review collected in partnership with Cleartrip
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1Thank N P U
Mumbai
Reviewed 24 January 2013

I stayed in hotel for 2 nights i visited this place in 13 Nov 2011, hotel was not that clean, place was noisy, worst case was not at all good food, i selected package with dinner but there was no buffet (reason was less people to eat) and they gave option to order some food which was too costly and...

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Helpful?
Thank Rajan D
Urbana, Illinois
Reviewed 6 January 2013

The stars of the hotel are the staff -- everyone was friendly and helpful. The room was quite comfortable, tho the shower/bath left something to be desired. Water basically covered the floor of the bath after a shower, but there were no slippers/flip flops to wear nor was there a bath mat. I used a spare towel to stand on...

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Helpful?
1Thank Bookworm46
KARTIKBB, General Manager at Hotel BB Palace, responded to this review

Respected sir/ madam, Thank you for the valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high. It will be our honour so serve you better again. Regards Mr Amit Vats General manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Award winning BOUTIQUE HOTEL BB PALACE, KAROL BAGH, NEW DELHI opened on 15 Jan 2009. Centrally and Conveniently located in the heart of National capital New Delhi, Karol Bagh, which is in easy access to Connaught Place, India Gate , Red Fort , Jama Masjid and prime business and shopping area of New Delhi, major government and corporate offices.Just 5 Minutes walking distance for Metro Station also New Delhi Railway Station is just 3km far. ... more   less 

Additional Information about Hotel BB Palace

Address: 2638 & 2642 Hotel BB Palace Bank Street Gurudwara Road | Karol Bagh, New Delhi 110005, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: ₹ 1,964 - ₹ 3,469 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel BB Palace 3.5*
Number of rooms: 24
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Questions & Answers

Here's what travellers have asked, with answers from Hotel BB Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles Chanpreet_1992, 8 Sep 2016 | Read review
“Choose a room on high floor.”
 of 5 bubbles MyArsenal, 25 Jun 2016 | Read review
“Ask for top floor rooms to avoid traffic noise.”
  • Deluxe room
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 of 5 bubbles ATP332, 22 Mar 2016 | Read review
“do not trust it”
 of 5 bubbles SGR_007, 16 Mar 2016 | Read review
5 of 5