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The Florence Inn

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454 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Auckland, New Zealand
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

We stayed at the hotel at the beginning and near the end of out trip. It had character. The location was difficult for our driver to access because of the market area but it was festival time. We felt comfortable walking in the market in the early evening and there was a good variety of shops.   The initial room was... More 

Helpful?
Thank Siobhan P
Houston, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 October 2016

We arrived late at the Delhi airport. Times India travel had arranged a driver to pick us up and booked us at the Florence Inn for one night. There was a big Hindi festival going on with dancing in the streets and many of the roads had been blocked off but our driver found the hotel and got us there.... More 

Helpful?
Thank Voyageurs24
FlorenceTeam, General Manager at The Florence Inn, responded to this review

Dear Guest, Thank you for your positive comments and we are delighted that our staff we able to make you feel at home! We firmly believe that listening to our guests and responding to their needs is the key to genuine service and hospitality. Good to hear you received our best services from our team, and we shall look forward... More 

Auckland, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 October 2016

Our welcome was great and very helpful. Arranged a tour for us which was fabulous and fitted in well with our short time frame. The old world atmosphere of the hotel was just lovely and fitted the name, the marble floors and and the obvious refurbishment of our room was just so well done, loved the bathroom. Was close to... More 

Helpful?
Thank judies335
FlorenceTeam, General Manager at The Florence Inn, responded to this review

Dear Guest, GREETINGS FROM FLORENCE HOTELS!!! Thank you very much for taking your valuable time and giving us great feedback on your recent stay with us at The Florence New Delhi We are delighted to know that you had a wonderful stay and enjoyed with the hotel facilities and services. We look forward to seeing you again during your next... More 

Haridwar, India
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 October 2016

Florence Inn is tucked cozily in Karol Bagh near the metro station. The location is quite an advantage for the hotel as well as travellers, providing a centre point for various tourist places across New Delhi. The hotel itself is an average property in the urban quarters and does not provide any special views from the windows. The hotel however... More 

Helpful?
Thank Arpit2110
FlorenceTeam, General Manager at The Florence Inn, responded to this review

Dear Guest, Greetings from Florence Hotels!! Thank you very much for your feedback on Trip Advisor At the outset, please accept our apologies for all the inconvenience caused during your stay at our hotel. It is truly regrettable to know that we fell short of your expectations. Please be rest assured that we have taken these issues with the concerned... More 

Dubai, United Arab Emirates
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 October 2016

Badly welcomed and we have been given a room on the ground floor next to the kitchen door while our booking was done weeks before our arrival. Staff is not helpful at all and isn't aware of proper hospitality communication. Food was poor also. Will not recommend. Plus there is no any special indian charm

Helpful?
1 Thank marie j
FlorenceTeam, General Manager at The Florence Inn, responded to this review

Dear Guest, GREETINGS FROM FLORENCE HOTELS!! I would like to thank you for taking the time to pen down a constructive review on your stay experience. I understand that the overall experience did not meet your expectations. We have taken due consideration of the issues raised by you with regards to the room being allocated in the ground floor, you... More 

Kathmandu, Nepal
Level Contributor
3 reviews
Reviewed 9 October 2016 via mobile

I have stayed with my family here from 6 to 10 October 2016 ( 4 nights ) for my son treatment at sir Ganga ram Hospital . Location of hotel is very good for karolbagh local market and hospital was just 10 minute walking distance . Rooms are very clean and less noisy. Staffs are very helpful and friendly. Breakfast... More 

Helpful?
Thank Dhirajshrestha
FlorenceTeam, General Manager at The Florence Inn, responded to this review

Dear Guest, Greetings from Florence Hotels!!! Thank you for taking the time to write about us on Trip Advisor following your experience with us. I am glad to know that you had a pleasant stay. Your words of appreciation have been shared with our team and they are enthused to know that their efforts have been appreciated by you. We... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 October 2016

A gem of a place in the middle of traffic, pedestrian and a typical indian city neighborhood. From the outside and arriving at 2am in the morning I was about to have serious trepidation about staying at the Florence Inn but once you step inside you literally step into a different world, a comfortable, clean and accommodating world. I loved... More 

Helpful?
Thank F S
FlorenceTeam, General Manager at The Florence Inn, responded to this review

Dear Guest, GREETINGS FROM FLORENCE HOTELS!!! Thank you very much for taking your valuable time and giving us a great feedback on your recent stay with us at The Florence Inn New Delhi We are delighted to know that you had a wonderful stay and enjoyed the hotel facilities and services. We look forward to seeing you again during your... More 

Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 September 2016 via mobile

There are many hotels in Karol Bagh, like a million. The Florence in is one of the few in this area which comes close to a good 3 star hotel. It's has a mini fridge, toilets are relatively modern, and clean. Rooms are moderate lit, if you know what I mean. Detail star review is as follows Room - 3... More 

Helpful?
Thank -ExplorerbyWill-
FlorenceTeam, General Manager at The Florence Inn, responded to this review

Dear Guest, Greetings from Florence Hotels!!! Thank you for taking the time to write about us on Trip Advisor following your experience with us. I am glad to know that you had a pleasant stay. Your words of appreciation have been shared with our team and we will definitely try to improve on the areas we have received less rating... More 

Stratford-upon-Avon, United Kingdom
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 14 August 2016

When we pulled up in the middle of the night to the Florence Inn after a long flight I was very dubious! It is situated in a busy, typical Delhi area with the usual rubbish in the streets, etc. However, we felt safe in the hotel, the reception staff were very helpful and friendly and the room was clean although... More 

Helpful?
Thank J992014
FlorenceTeam, General Manager at The Florence Inn, responded to this review

Dear Guest, GREETINGS FROM FLORENCE HOTELS!!! Thank you very much for taking your valuable time and giving us great feedback on your recent stay with us at The Florence New Delhi We are delighted to know that you had a wonderful stay and enjoyed with the hotel facilities and services. We look forward to seeing you again during your next... More 

New Delhi, India
2 reviews
Reviewed 4 August 2016

rooms are very good and the hotel is located in the prime market location major tourist attractions like Red Fort Jama Masjid Connaught Place is within 5 kilometers from the hotel I can say hotel is very centrally located if you are going to see both parts of Delhi staff members are very good and helpful it's the best hotel... More 

Helpful?
Thank 45prabhakaran
FlorenceTeam, General Manager at The Florence Inn, responded to this review

Dear Guest, Greetings from Florence Hotels!! Thank you for taking the time to review our hotel following your recent stay with us. I’m glad you found the hotel to your liking and I will pass on your comments about the staff being friendly and helpful to them all, it’s always nice to hear we are getting it right. Again, I... More 

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Concierge
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Amongst the finest downtown hotels located in the heart of the city. At the Florence Inn, you are looked after by the people who respect and value the word "Hospitality." Situated just minutes away from the city centre, world class shopping and prime business districts, Florence Inn is a haven of tranquil elegance located amidst the vibrant city of Delhi. Choose from our full service well appointed, tastefully designed Executive Rooms, Premium rooms, & Deluxe rooms. Free Wifi ... more   less 

Additional Information about The Florence Inn

Address: 15 - A/6 Ajmal Khan Road | Near New Bloom School, New Delhi 110005, India
Region: India > National Capital Territory of Delhi > New Delhi > Biden Pura
Price Range: ₹ 3,146 - ₹ 4,514 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Florence Inn 3*
Number of rooms: 26
Reservation Options:
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Also Known As:
The Florence Hotel New Delhi
Florence Inn Delhi
Hotel Style:
#104 Business Hotel in New Delhi
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Questions & Answers

Questions? Get answers from The Florence Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a quiet room in the back.”
 of 5 bubbles Voyageurs24, 28 Oct 2016 | Read review
“Disappointed”
 of 5 bubbles 39mariej, 10 Oct 2016 | Read review
“Ask for a room with new bathroom facilities!”
 of 5 bubbles J992014, 14 Aug 2016 | Read review
“lovely and comfortable room”
 of 5 bubbles 45prabhakaran, 4 Aug 2016 | Read review
“very good view rooms”
 of 5 bubbles sureshkumar5248, 7 Jul 2016 | Read review
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