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Shangri-La's Eros Hotel

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#14 of 706 Hotels in New Delhi
Certificate of Excellence
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Shangri-La's Eros Hotel
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2,540 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La's Eros Hotel
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Showing 2,221: English reviews
Bengaluru, India
Reviewed 10 February 2016

1. Location is awesome 2. but getting here from any other place is a challenge as lots of ministers residences are in this locality and due to tight security; the vehicular movements are super slow especially during peak traffic hours 3. entry + ambience + lobby is vast and very welcoming 4. Staff at reception, very polite 5. Rooms not...

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Helpful?
Thank bvphalkurke
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank your for choosing to stay at Shangri-La's - Eros Hotel, New Delhi and for sharing your honest and valuable comments with us. We are happy to know that you found our hotel well appointed and conveniently located with hospitable staff. Your comments regarding our food spread have been well noted and will be reviewed on priority. If...

Kolkata, India
Reviewed 10 February 2016

it's a nice feeling to be inside the hotel. rooms are neat & clean, spacious, most of the required amenities are present in the room. The staffs are very helpful. Loved staying there. Location wise, its centrally located

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Helpful?
Thank Situli
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, We truly feel delighted to hear from you. Thank you so very much for taking time out and sharing your encouraging comments with us. Glad to know that you found our rooms well appointed and spacious and our service associates responsive. Your heartening comments have been shared with the entire team and we look forward to welcoming you...

Mumbai, India
Reviewed 10 February 2016

I stayed in Shandri-La Eros at Connaught Place, for 4 nights from 4th Feb to 7th Feb it was very good experience. Ambience, Hotel Room, Gym and SPA facilities were all fantastic and upto the mark. Breakfast had all type dishes available to suit the international level. I was with my clients from London and they enjoyed their stay. Staff...

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Helpful?
Thank KKAPatel
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Many thanks for sharing your feedback with us. We are so pleased to learn that you appreciated the hotel's ambience and enjoyed the Health Club and spa facilities. Glad to know that you loved our breakfast spread and found our service associates responsive. Your generous comments have been shared with the entire team and we look forward to...

Paphos, Cyprus
Reviewed 9 February 2016

A wonderful hotel with first class service and food. Breakfast excellent and evening buffet catered for every taste imaginable. The only downside was our room was on the 19th floor next to a kitchen which was very noisy early in the mornings. Apart from that we had a wonderful two day stay.

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Thank foodforthought60
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, We truly feel delighted to hear from you. We are so pleased to learn that we were able to delight you with our hospitality and services and provide you with an enjoyable stay experience. Glad to know that you loved the breakfast and evening buffet spread at our multi-cuisine restaurant - Tamra. Kindest regards, General Manager

County Donegal, Ireland
Reviewed 9 February 2016

I spent 1 week at this hotel-December 1st to 7th incl.2015.It was a most memorable and enjoyable stay.The room that I was given was spacious,superclean and very comfortable.It was serviced every morning and was a joy to return to each evening after a day's sightseeing.Breakfast at the Tamra restaurant every morning was a lavish affair,setting me up for the entire...

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Thank Derry M
Mumbai, India
Reviewed 9 February 2016

yes the standard off the hotel is pretty good but I guess i was unfortunate to get a really bad room, as informed by the front office since the hotel was sold out. The room & bathroom was outdated and the bed was also broken, since I had to spend only one night I didnt bother much The good part...

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Thank dmittle
Parkton, Maryland
Reviewed 9 February 2016

We spend several nights in this hotel The rooms were very comfy. We were there in the winter. During the winter New Delhi has the worst air pollution in the world. The hotel has an air condition system which filters this out. Their breakfasts were included and were the most lavish I had every had. They made masala dosas to...

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1Thank divermom3
Lautoka, Fiji
Reviewed 9 February 2016 via mobile

We stayed at ShangriLa for 5 nights during our stay at Delhi. Its at a good Location. And the Hotel is wonderful. We had breathtaking views from our Hotel Window. Could even see India Gate - if there wasnt much Fog. The rooms are good - but i felt that there was a mositure smell. My husband however couldnt smell...

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Thank Avisha T
Reviewed 8 February 2016 via mobile

They have perfected the art of hospitality business. I stand corrected from my earlier review which was mainly on focussed on their reservation experience I faced while evaluating hotels in New Delhi before my visit. I'm sure they will step up measures to correct that as well. Stayed there for three nights to spend the wedding anniversary starting the Christmas...

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Helpful?
Thank soumit n
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, We truly are delighted to hear from you. We are happy to hear that we have consistently been able to delight you with our hospitality and services and provide you with a pleasant stay experience. Glad to know that you loved the room upgrade and enjoyed the breakfast spread at Tamra. If given an opportunity we would love...

Melbourne, Australia
Reviewed 7 February 2016 via mobile

After a few days in India I was longing for some good Italian food . Sorrento is that and much more, the head Chef Luigi Ferraro is a master, his food is authentically Italian. Some of the best Italian I have had anywhere in the world. Luigi was only to eager to make sure our visit was world class, we...

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Helpful?
Thank Patricia B
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Many thanks for your wonderful review and for the recommending Sorrento.We are indeed touched. It is heartening to receive such encouraging feedback about Chef Luigi as well as the service standards that we strive to maintain. Thank you once again for your feedback and we would be delighted to welcome you again on your next visit to New...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
If you are looking for a hotel nestled in the heart of the city, Shangri-La's - Eros Hotel, New Delhi is well appointed to suit your needs. Situated in Connaught Place and facing the Parliament, the hotel is in close proximity to most of the popular tourist attractions such as India Gate, National Museum, Humayun's Tomb, Rashtrapati Bhavan and government offices like North Block, South Block and the government ministries. Offering 320 luxuriously furnished guest rooms and suites, the rooms on the higher floor feature panoramic views of the city, which can also be enjoyed from the Horizon Club Lounge. Spoilt for choice the guests are presented with a variety of sumptuous cuisines at the All Day Dining restaurant - Tamra which offers extensive spreads of Italian, Continental, Indian, Chinese, Japanese and Thai. In addition, to this there are 4 more outlets scheduled to be opened soon. Equipped with state of the art recreational facilities the Health Club and The Spa at Shangri-La are designed to pamper the business and leisure travelers with a host of exciting therapies and fitness activities to relax and rejuvenate the mind and body. Overlooking the lush manicured terrace, the Shangri-La Ballroom is an ideal venue for important meetings and banquet celebrations to cater to your business requirements. ... more   less 

Additional Information about Shangri-La's Eros Hotel

Address: 19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: ₹ 10,219 - ₹ 17,162 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Eros Hotel 5*
Number of rooms: 320
Reservation Options:
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Also Known As:
Hotel Shangri La Delhi
Hotel Shangri La New Delhi
Shangri-La Hotel New Delhi
Shangrila Hotel
Hotel Style:
#9 Spa Hotel in New Delhi
#9 Family Hotel in New Delhi
#11 Luxury Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#20 Business Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Eros Hotel staff and other travellers.
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Questions? Get answers from Shangri-La's Eros Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“keep in mind as much ur room is located in lower levels , u might hear more noise from the bar.. they had live music , while my stay..”
 of 5 bubbles mahsa-amir, 19 Mar 2017 | Read review
“Shangri La is under construction. I think the corner rooms (rooms ending in 17) are larger suites.”
 of 5 bubbles MRMY, 14 Mar 2017 | Read review
“ask for the room top floor. any where below 10th floor is really noisy.”
 of 5 bubbles 755meln, 9 Mar 2017 | Read review
“Get high in the building for views.”
 of 5 bubbles Oaklandish3, 1 Mar 2017 | Read review
“Higher rooms have best views so negotiate this in your booking, as they charge for this privilege”
 of 5 bubbles Ando11, 27 Feb 2017 | Read review
5 of 5