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Shangri-La's Eros Hotel

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#17 of 707 Hotels in New Delhi
Certificate of Excellence
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Shangri-La's Eros Hotel
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2,598 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La's Eros Hotel
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Showing 2,274: English reviews
New Delhi, India
Reviewed 21 March 2016 via mobile

Lovely place to dine in..Thai curry is a must to try! The ambience is good to meet for business as well ; quiet but soft house music is Peri to ears! A tick on my "solo nirvana" place 😊 Brilliantly served! No qualms! Liquor is a bit expensive, but lunch sans wine is no lunch-said a wise woman once!

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Helpful?
Thank VNath2016
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Many thanks for your wonderful review .We are indeed touched. It is heartening to receive such encouraging feedback. So glad you liked the food and the ambiance. In case your travel bring you back to New Delhi, do come and stay with us.  Kindest regards General Manager

Perth, Australia
Reviewed 21 March 2016

Clean rooms, good security, nice bar and meal area, pretty generic business hotel, very western. Quite expensive for drinks etc. stayed over on a holiday visiting INDIA and this was our 1st hotel, seems reasonably located for tours etc.

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Helpful?
Thank Erringtong
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest,  Thank you for choosing to stay at Shangri-La's - Eros Hotel, New Delhi and for sharing your comments with us.  We are pleased to learn that you had a comfortable experience while staying at the hotel and appreciated our hospitality and services.  Thank you once again for your feedback and we would be delighted to welcome you again...

Waterloo, Belgium
Reviewed 20 March 2016

As a fnon stopping frequent business traveller I enjoyed and and experienced by Eros Shangri-La Hôtel an outstanding high end quality of service everywhere in the Hôtel, which is further my very long experience rare enough rare to be pointed.Above the comfort of the room, the ideal location for business, the aprreciated amenities, having all the time of my stay...

Review collected in partnership with shangri-la.com
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Helpful?
Thank 779jeanphilippeb
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest,  Thank you for choosing to stay at Shangri-La's - Eros Hotel, New Delhi and for sharing your wonderful feedback with us. It gives us immense pleasure to know that you had comfortable stay and enjoyed the hospitality and services of the hotel.  We are also happy to know that you found the property location central, in close proximity...

Pulborough, England, United Kingdom
Reviewed 18 March 2016

The Sunday buffet at the Shanri-La Eros Hotel is legendary - the biggest choice of food (mainly Indian) this side of a P&O cruise. It's a set price which includes Champagne - as much as you can drink, and it's Moet! Brilliant.

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Helpful?
Thank David P
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest,  Thank you for sharing your wonderful feedback with us. We are pleased to know that you enjoyed the Sunday buffet at our restaurant. In case your travels bring you back to New Delhi, we would love to welcome you back again. Best regards General Manager

Paradise City
Reviewed 18 March 2016

Service at all levels in this hotel is outstanding. Rooms are spacious and well maintained. You really feel being in a 5-Star hotel. Location in the heart of the city, easy to reach all major attractions. Yet there is one thing to be mentioned I personally have a problem with, the bath room has no separate shower you need to...

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Helpful?
Thank Cubist288
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback with us. We truly are pleased to know that you had a wonderful stay experience at the hotel and liked the hospitality and services. We are also happy to know that you found the property centrally located in close proximity to the famous tourist and shopping attraction - Connaught Place. You found...

Chicago, Illinois
Reviewed 16 March 2016

We received excellent service from the moment we were greeted by Kuku upon arrival, to the Tamra staff, to housekeeping managed by Deepa & Isha on my floor; we have been made to feel welcome and cared for. I would particularly like to commend Ms. Vandana, who tidied our room during our stay. She has a keen eye to notice...

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Helpful?
Thank Robin C
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for your nice review.We appreciate it immensely.  We are so pleased to learn that you had an enjoyable stay. Happy to know that you appreciated our hospitality and found your room well appointed. Your encouraging words mean a lot to us and I have shared the same with the team.  If your travel brings you back...

Cannock
Reviewed 15 March 2016

Great hotel, great staff. Could not have asked for more. We had access to the business louge which was one of the best I have ever used. Nothing was to much trouble. The room was spotless with good amenities. Would highly recommend.

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Thank KaraokeKlive
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest,  Thank you for choosing to stay at Shangri-La's - Eros Hotel, New Delhi and for sharing your wonderful feedback with us.  We truly are delighted to know that you had a pleasant stay and we were able to meet and exceed your expectations with our hospitality and services. Your encouraging comments have been shared with the entire team...

Nairobi, Kenya
Reviewed 15 March 2016 via mobile

1-Shangri-La is a hotel in a class of its on serving Asian delicasies that are unmatched. I have enjoyed Vietnamese broth and Japanese calinary 2- the cleanliness of the rooms is above board and quite attractive 3- I have enjoyed the service of Harish and Bharat Rawat, two of your great staff. They're respectful and quite helpful Ahsante Shangri-la (Ahsante...

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1Thank Mark N
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest,  Thank you for choosing to stay at Shangri-La's - Eros Hotel, New Delhi and for sharing your comments with us.  We are happy to learn that you found the rooms well appointed, housekeeping services affable, staff courteous and the food at the restaurant delectable. If your travel brings you to New Delhi, do come back and stay with us...

Waterloo, Canada
Reviewed 15 March 2016

My wife and I stayed at the Shangri-La Eros in New Delhi during a recent trip to India and our first visit to New Delhi. We received first-class service and hospitality at the truly amazing 5 star, luxurious and very elegant Shangri-La Eros! Each and every person we encountered during our stay greeted us with a genuine "Namaste" offered us...

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2Thank ZainLalani
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Many thanks for your wonderful review.We are indeed touched. It is heartening to receive such encouraging feedback about the Horizon Club room and inclusive privileges, as well as the service standards that we strive to maintain. Glad to learn that you relished our breakfast spread at the All Day Dining restaurant - Tamra. Nice to know that you...

New York City, New York
Reviewed 14 March 2016

This hotel was exactly as expected - roomy, clean, well-located, and competent service. The restaurant was also quite above average - we really enjoyed some good meals here. There were minor annoyances here and there - I felt they overcharged us a bit on transportation between the hotel to the airport, and weren't particularly helpful in explaining how we could...

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Helpful?
Thank NYCDeeps
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest,  Thank you for sharing your comments with us. We are pleased to learn that you had a comfortable experience while staying at the Shangri-La's - Eros Hotel, New Delhi and appreciated our hospitality and services.  We wish to bring this to your kind notice that the pricing of all our services at the hotel is at par with our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
If you are looking for a hotel nestled in the heart of the city, Shangri-La's - Eros Hotel, New Delhi is well appointed to suit your needs. Situated in Connaught Place and facing the Parliament, the hotel is in close proximity to most of the popular tourist attractions such as India Gate, National Museum, Humayun's Tomb, Rashtrapati Bhavan and government offices like North Block, South Block and the government ministries. Offering 320 luxuriously furnished guest rooms and suites, the rooms on the higher floor feature panoramic views of the city, which can also be enjoyed from the Horizon Club Lounge. Spoilt for choice the guests are presented with a variety of sumptuous cuisines at the All Day Dining restaurant - Tamra which offers extensive spreads of Italian, Continental, Indian, Chinese, Japanese and Thai. In addition, to this there are 4 more outlets scheduled to be opened soon. Equipped with state of the art recreational facilities the Health Club and The Spa at Shangri-La are designed to pamper the business and leisure travelers with a host of exciting therapies and fitness activities to relax and rejuvenate the mind and body. Overlooking the lush manicured terrace, the Shangri-La Ballroom is an ideal venue for important meetings and banquet celebrations to cater to your business requirements. ... more   less 

Additional Information about Shangri-La's Eros Hotel

Address: 19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: ₹ 10,170 - ₹ 16,064 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Eros Hotel 5*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Orbitz, Hotwire, Expedia, Hotels.com, Priceline, Travelocity, Cancelon, TripOnline SA, Evoline ltd, Jetsetter, getaroom.com and HotelQuickly so you can book your Shangri-La's Eros Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Shangri La Delhi
Hotel Shangri La New Delhi
Shangri-La Hotel New Delhi
Shangrila Hotel
Hotel Style:
#9 Family Hotel in New Delhi
#11 Spa Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#14 Luxury Hotel in New Delhi
#20 Business Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Eros Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High rooms best, just for view over India Gate.”
Tom-Kenny, 22 Apr 2017 | Read review
“Choose any they are great”
Bapsy3732, 17 Apr 2017 | Read review
“Higher the better.”
lovelyJerseygirl, 15 Apr 2017 | Read review
“Suite - we had a pool view and it was fabulous”
275tarung, 13 Apr 2017 | Read review
“Book a Horizon Club Lounge if the budget permits, it is worth it.”
Fliss1963, 11 Apr 2017 | Read review
5 of 5