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Shangri-La's Eros Hotel

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Traveller (1271)
Room & Suite (479)
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Overview
  • Excellent62%
  • Very good26%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“horizon club”(158 reviews)
“tamra restaurant”(77 reviews)
“india gate”(111 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-La's Eros Hotel
Special Offer: Half Board and Spa
Hotel deals
Offers from Shangri-La's Eros Hotel
Special Offer: Half Board and Spa
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,155)
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511 - 515 of 2,779 reviews
Reviewed 20 April 2017 via mobile

Nice location in New Delhi, close to India Gate and Connaugt Place. Rooms should be renovated. Shower in the bath is not the 2017 5 star level. Breakfast package as alternatieve for the breakfast buffet was disappointingMore

Thank dick f
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 21 April 2017

Dear Guest, Greetings from Shangri-La's - Eros Hotel, New Delhi! Thank you for taking time out and sharing your valuable feedback with us, it is much appreciated in order for us to serve you better the next time you stay with us. We are happy...More

Reviewed 20 April 2017 via mobile

We had a one night stay at the Shangri-La on our last night in Delhi. We were looking forward to it after seeing the great photos and reviews, and having an amazing stay at the Shangri-La in Kuala Lumpur. Unfortunately, this hotel did not live...More

Thank Anisha S
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 21 April 2017

Dear Guest, Greetings from Shangri-La's Eros Hotel New Delhi, Please accept my most sincere apologies for the inconvenience caused to you during your visit. Though it is our constant endeavor to provide services of the highest order, at this instance, it appears that we have...More

Reviewed 19 April 2017 via mobile

Ambika introduced us to some very nice side dishes. These were not ordered, just come complimentary while you waig for your meal. The Ambala mutton curry I ordered with roti and served by Bharat was most excellent. Thanks for a great meal.More

Thank Keith R
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 20 April 2017

Dear Guest, Thank you for your review. We are very grateful for your gracious appreciation. Your encouraging words mean a lot to us and I have shared the same with the team. If your travel brings you back to New Delhi, we would be delighted...More

Reviewed 19 April 2017

Noisy room : during the night slamming service door and during the day works next to the room. Front desk say no possibility the change room. Housekeeping came into the room despite the do not disturb signal. When we leave and switch off the signal...More

Review collected in partnership with shangri-la.com
Thank Dreamland c
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 21 April 2017

Dear Guest, Greetings from Shangri-La's Eros Hotel New Delhi, Please accept my most sincere apologies for the inconvenience caused to you during your visit. Though it is our constant endeavor to provide services of the highest order, at this instance, it appears that we have...More

Reviewed 17 April 2017

I simply cannot praise this hotel enough! I travel the world an awful lot and stay in high class hotels - this one is one to beat! Arrival - security is good - through the doors (you won't have opportunity to open them yourself) Greeted...More

Thank Bapsy3732
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 19 April 2017

Dear Guest, Thank you for your review. We are very grateful for your gracious appreciation. Your encouraging words mean a lot to us and I have shared the same with the team. If your travel brings you back to New Delhi, we would be delighted...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Babysitting
Airport Transportation
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$ 138 - US$ 257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#15 Spa Hotel in New Delhi
#19 Luxury Hotel in New Delhi
#20 Business Hotel in New Delhi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 138 - US$ 257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#15 Spa Hotel in New Delhi
#19 Luxury Hotel in New Delhi
#20 Business Hotel in New Delhi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1271)
Room & Suite (479)
Dining (167)
Pool & Beach (44)
Business Centre & Event Rooms (13)
Amenities (12)
Family and Play Areas (3)
Nearby
Connaught Place/Janpath
Connaught Place, the heart of New Delhi, is one of the
largest commercial, financial
and business centers in
the Capital. The sprawling horseshoe-shaped
circular
heritage market is a white dot in the green
city, filled with shops, art & handloom
emporiums,
...More
Questions & Answers
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lalani_13
Hello: we are planning to visit Delhi this November and read some good reviews of this hotel but wanted to inquire more information before booking. 1) How far is janpath or connaught place from this hotel? Is it walking distance? How long it takes to walk to these places? 2) Are there other restaurants within walking distance from this hotel? 3) How is their food in the restaurant if we book Half Board with Spa? Is Dinner included with Breakfast? 4) What type of breakfast is available there? what type of indian dishes and western dishes like eggs, waffles, fresh fruit, fresh fruit juices, yogurt, toast, butter, jam, tea/coffee, muffins, pastries, etc? 5/ Has renovations completed in whole building? 6) we are planning either DELUXE or PREMIER rooms and which floors are these rooms situated? we would prefer upper floors if possible and non smoking rooms as we are allergic to smoke? 7) We also understand that there is fridge and tea/coffee maker with tea bags, coffee packages? 8) how many bottle waters are given per room per day? Thanking you in advance for all the queries and answers which would be greatly appreciated. with best regards from: LALANIS
27 January 2018|
AnswerShow all 5 answers
Response from Masalu A | Reviewed this property |
Hello- 1) they are walking distance from the hotel. 2) we didn’t see other restaurants walking distance, but wanted to go we’re far and we knew. So we taxi or Uber those nights. 3) Breakfast is Amazing!!!!! Everything you... More
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Votes
Room Tips
"Club option is very good value and worth the extra cost"
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"Suite room is having the best view."
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"You will enjoy your stay"
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"Back side room be preferable"
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