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Shangri-La's Eros Hotel

TripAdvisorUS$ 162*
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#20 of 713 Hotels in New Delhi
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 182*
US$ 162*
Great Deal
US$ 182*
US$ 182*
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2,647 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La's Eros Hotel
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Showing 2,318: English reviews
Reviewed 25 April 2016

Really nice hotel, with excellent and nice staff and an incredible breakfast buffet. Located in the centre of Delhi, the hotel really well decorated and with an astonishing entrance hall has all the services one may need. Rooms were good and really nice and confortable, though not as astonishing as one could have imagined for a hotel from its category....

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Helpful?
Thank Eloi A
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Greetings from Shangri-La's - Eros Hotel, New Delhi! Thank you for your positive feedback. We are happy to know that you found the rooms warm, welcoming and well appointed, services affable, staff courteous and the breakfast spread at our All Day Dining restaurant - Tamra incredible. The entire team of Shangri-La's - Eros Hotel, New Delhi looks forward...

Luxembourg
Reviewed 25 April 2016

Having stayed in several Shangri-la Hotels in Asia and the one in London, I was a little disappointed. The hotel is situated on a main road by a roundabout so would recommend a room as high as possible. The bedroom doors and walls are not fully noise proof,so I was kept awake by the family next door taking their showers,...

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Helpful?
Thank luxlink2015
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Greetings from Shangri-La's - Eros Hotel, New Delhi! Thank you for your feedback on your overall experience at Shangri-La New Delhi. Your observations about the room has been well noted and will be addressed going forward. We shall surely convey your positive feedback to the team and look forward to welcoming you back and extending exceptional service and...

Reviewed 24 April 2016

The hotel is conveniently situated not far from the President's Palace, Gate of India and Rajpath. There is a huge restaurant with innumerable assortment of dishes. A very comfortable room, good servicing both in the room and at the reception. Flowless wifi. I spent only one week in this hotel during my busines trip, so a lot of options were...

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Helpful?
Thank Alexey F
Barcelona, Spain
Reviewed 23 April 2016

what can i say when all it´s ok , good recepcion , staff very efficient , not very near the center but , we can move with taxis to all places . I spend a relax time there , tha´s what I was looking for when you have a day going to one place to another in a crowded city

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Helpful?
Thank eduart38
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Many thanks for your wonderful review. We are indeed touched. Thank you once again for your feedback and we would be delighted to welcome you again on your next visit to New Delhi. Best regards General Manager

London, United Kingdom
Reviewed 23 April 2016

Lovely lobby and excellent staff who really go out of their way to make your stay special. We were in India for my birthday and my husband had asked for flowers and a cake and it was handled so discreetly (very rare in Indian hotels) and presented to me at dinner at the restaurant which is also an incredible buffet...

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Helpful?
Thank MrandMrsJ2012
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you very much for taking the time and posting your review. I am glad to know that you had a wonderful birthday and found your room clean and comfortable, service standards to your satisfaction and enjoyed your stay. Nice to know that you had a pleasant experience in arranging your Agra trip. If your travel brings you...

London, United Kingdom
Reviewed 22 April 2016

We started our honeymoon by arriving in Delhi and staying at the hotel. We stayed for four amazing nights. Our first day we arrived at 1am in the morning. We arranged airport pickup and our driver (who I did not get a name) was there and waiting for us when we arrived. We were greeted at the front desk with...

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Helpful?
Thank Gloucester0204
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Many thanks for choosing to stay with us at Shangri-La's - Eros Hotel, New Delhi and for sharing your kind words of appreciation. We are so pleased to hear that you had a pleasant experience while staying with us and loved our hospitality and services. Your generous comments have been shared with the entire team at the hotel...

Bangkok
Reviewed 22 April 2016

We just spent three days in the hotel and were impressed by the overall quality of the accomodation and service standards. The hotel is truly international and luxurious. A special mention goes to the Chinese restaurant - genuine taste and nice decor. On the contrary the Italian restaurant is average with cold cuts ("salumi" ) served half-defrozen,wet and tasteless. Good...

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Helpful?
Thank a_tertzakian
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Many thanks for your wonderful review. We are indeed touched. So glad you liked our Shang Palace - the Chinese restaurant, Grappa - the bar and staff who could delight you with our service and personal attention. Thank you once again for your feedback and we would be delighted to welcome you again on your next visit to...

London, United Kingdom
Reviewed 21 April 2016

Excellent stay, including first rate breakfasts. The facilities and pool area were terrific. Rooms were good, but probably needed some updating. The drinks were fairly expensive. The staff members were extremely helpful and charming. Central - 15 minute walk to Connaught Place and it's attractions.

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Helpful?
Thank Ann A
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for choosing Shangri-La's - Eros Hotel, New Delhi and taking time out for sharing your review with us. We are happy to know that you had a wonderful stay. We have noted your feedback regarding the pricing of some of our services and we do wish to bring this to your kind notice that our pricing...

Reviewed 21 April 2016 via mobile

The employees at this hotel make it a great place to stay. Everyone so courteous and the hospitality makes you feel at home. I really enjoyed the club on the 19th floor. Also, the breakfast buffet is the best I've seen in Delhi. Especially helpful is Mukesh, he's a great waiter and will tend to your every need!

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Helpful?
Thank Robert M
Warner Robins, Georgia
Reviewed 21 April 2016

The people here are great! friendliest staff in New Delhi, they want your business and work very hard to make sure you stay is very nice. Mr. Mukesm in the dinning room is the best!!! Recommended and let us try local favorites. Met with a smile and great attitude every morning!!!

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Helpful?
Thank gregnamhee

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
If you are looking for a hotel nestled in the heart of the city, Shangri-La's - Eros Hotel, New Delhi is well appointed to suit your needs. Situated in Connaught Place and facing the Parliament, the hotel is in close proximity to most of the popular tourist attractions such as India Gate, National Museum, Humayun's Tomb, Rashtrapati Bhavan and government offices like North Block, South Block and the government ministries. Offering 320 luxuriously furnished guest rooms and suites, the rooms on the higher floor feature panoramic views of the city, which can also be enjoyed from the Horizon Club Lounge. Spoilt for choice the guests are presented with a variety of sumptuous cuisines at the All Day Dining restaurant - Tamra which offers extensive spreads of Italian, Continental, Indian, Chinese, Japanese and Thai. In addition, to this there are 4 more outlets scheduled to be opened soon. Equipped with state of the art recreational facilities the Health Club and The Spa at Shangri-La are designed to pamper the business and leisure travelers with a host of exciting therapies and fitness activities to relax and rejuvenate the mind and body. Overlooking the lush manicured terrace, the Shangri-La Ballroom is an ideal venue for important meetings and banquet celebrations to cater to your business requirements. ... more   less 

Additional Information about Shangri-La's Eros Hotel

Address: 19 Ashoka Road | Connaught Place, New Delhi 110001, India (Formerly Shangri-La Hotel, New Delhi)
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: ₹ 9,047 - ₹ 17,255 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Eros Hotel 5*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Booking.com, Agoda, Hotwire, Expedia, Hotels.com, Priceline, Travelocity, Cheap Tickets, Evoline ltd, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Shangri-La's Eros Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Shangri La Delhi
Hotel Shangri La New Delhi
Shangrila Hotel
Shangri-La Hotel New Delhi
Hotel Style:
#9 Family Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#14 Spa Hotel in New Delhi
#16 Luxury Hotel in New Delhi
#20 Business Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Eros Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“opt for high floors”
GaurAgar, 26 May 2017 | Read review
“Choose a high floor. My colleagues say the 10th floor has great WiFi”
665renes, 24 May 2017 | Read review
“high floors”
thakur87, 19 May 2017 | Read review
“swimming pool view”
gauravjalan, 13 May 2017 | Read review
“the higher the better for good views”
Higghhghk, 23 Apr 2017 | Read review
5 of 5
TripAdvisor
US$ 162* /night
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Shangri-La.comUS$ 182
Booking.comUS$ 182
Agoda.comUS$ 178
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Prices are for 1 room, 2 adults
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