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Shangri-La's Eros Hotel

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Overview
  • Excellent61%
  • Very good27%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“horizon club”(153 reviews)
“tamra restaurant”(74 reviews)
“india gate”(110 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Shangri-La's Eros Hotel
Special Offer: Half Board and Spa
Hotel deals
Offers from Shangri-La's Eros Hotel
Special Offer: Half Board and Spa
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,051)
There are newer reviews for Shangri-La's Eros Hotel
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Traveller rating
1,614
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219
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1,614
692
219
89
70
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All reviewshorizon clubtamra restaurantindia gateconnaught placeclub roombreakfast buffetmain restaurantluxury hotelexcellent hotelindian foodcentral delhicoffee shopspaloungeerosconciergedriver
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11 - 15 of 2,684 reviews
Reviewed 5 days ago

We stayed 5 night for business purposes and we loved the hotel very much. Especially floor manager Bimlesh Thakur did splendid efforts to made our room as nice as possible.He was very much taking care ofus and wanted our stay to be perfect ! It...More

Thank Philippe V
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded yesterday

Dear Guest, Thank you for choosing to stay at Shangri-La's - Eros Hotel, New Delhi. We are delighted to know that you liked the hospitality and personalized service. Your heartening comments have been shared with the entire team and we look forward to welcoming you....More

Reviewed 6 days ago via mobile

Being a Shangri-La “Diamond” tier member I typically expect a high standard of etiquette and efficient guest management to write a good review for Hotel. Shangri-La in New Delhi is probably one of them. The Hotel Management has very graciously hosted us at their hotel...More

Thank Shyam S
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded yesterday

Dear Guest, Thank you for taking time out and sharing your comments on your overall experience at Shangri-La's - Eros Hotel, New Delhi. We feel truly privileged to know that you had a pleasant stay and we were able to meet and exceed your expectations...More

Reviewed 6 days ago

Do not miss this gem! Lovely staff, they go out of their way to help. The Chi Spa was spectacular, we had an Ayurvedic massage and it was perfect! Their breakfast has a broad variety of foods - all of them delicious We also tried...More

Thank Kathrynt15
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded yesterday

Dear Guest, Many thanks for sharing your delightful comments. It gives us immense pleasure to know that you had a comfortable stay experience at the hotel and enjoyed our hospitality and services.Your wonderful comments have been shared with the entire team and we look forward...More

Reviewed 1 week ago via mobile

My recent stay at Shangri-la was an absolute delight. The ambience is perfect for my work and leisure trips. The staff was very cordial and helpful . Prashant at front desk was very hospitable and welcoming. Manish Mehta at Horizon, Saurav Kapoor and Sudeshna Mukhopadhyay...More

Thank 01sagar
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded yesterday

Dear Guest, Thank you for sharing your lovely feedback with us and recommending us. We are pleased to learn that you had an enjoyable stay experience. My colleagues and I look forward to having you stay with us again at Shangri-La's - Eros Hotel, New...More

Reviewed 1 week ago via mobile

I visited Shang last night as we were on road and felt hungry. So we visited the hotel for grabbing something to eat. Mister chai was where we were taken to. The staff was really confused. We had ordered something, they brought a completely different...More

Thank KaveriSingh
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Babysitting
Airport Transportation
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$ 164 - US$ 267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#16 Spa Hotel in New Delhi
#20 Business Hotel in New Delhi
#21 Luxury Hotel in New Delhi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 164 - US$ 267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#16 Spa Hotel in New Delhi
#20 Business Hotel in New Delhi
#21 Luxury Hotel in New Delhi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1233)
Room & Suite (468)
Dining (167)
Pool & Beach (44)
Business Centre & Event Rooms (13)
Amenities (12)
Family and Play Areas (3)
Nearby
Connaught Place/Janpath
Connaught Place, the heart of New Delhi, is one of the
largest commercial, financial
and business centers in
the Capital. The sprawling horseshoe-shaped
circular
heritage market is a white dot in the green
city, filled with shops, art & handloom
emporiums,
...More
Questions & Answers
Ask a question
lalani_13
Hello: we are planning to visit Delhi this November and read some good reviews of this hotel but wanted to inquire more information before booking. 1) How far is janpath or connaught place from this hotel? Is it walking distance? How long it takes to walk to these places? 2) Are there other restaurants within walking distance from this hotel? 3) How is their food in the restaurant if we book Half Board with Spa? Is Dinner included with Breakfast? 4) What type of breakfast is available there? what type of indian dishes and western dishes like eggs, waffles, fresh fruit, fresh fruit juices, yogurt, toast, butter, jam, tea/coffee, muffins, pastries, etc? 5/ Has renovations completed in whole building? 6) we are planning either DELUXE or PREMIER rooms and which floors are these rooms situated? we would prefer upper floors if possible and non smoking rooms as we are allergic to smoke? 7) We also understand that there is fridge and tea/coffee maker with tea bags, coffee packages? 8) how many bottle waters are given per room per day? Thanking you in advance for all the queries and answers which would be greatly appreciated. with best regards from: LALANIS
27 January 2018|
AnswerShow all 5 answers
Response from Masalu A | Reviewed this property |
Hello- 1) they are walking distance from the hotel. 2) we didn’t see other restaurants walking distance, but wanted to go we’re far and we knew. So we taxi or Uber those nights. 3) Breakfast is Amazing!!!!! Everything you... More
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Votes
Room Tips
"Get a room on the 8th floor and above for awesome city views!"
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"ask a room on the top floors"
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"Horizon Club is just excellent"
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"higher room the better because of noise."
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