19 Ashoka Road Connaught Place, New Delhi 110001 India
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#57 of 2,558 hotels in New Delhi
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the heart of the premier business and commercial district, Connaught Place. Within close proximity to Parliament, Central government & key corporate offices, the iconic India Gate, Janpath- the shopping helm of Delhi city center. The hotel's new rooms provide fresh and contemporary stay experience with unique design offerings New Delhi's sole split level Horizon Club Lounge offers panoramic views of the city's historic district with exceptional service to discerning guests. Guests can indulge in varied culinary experiences such as our iconic Shang Palace and the hot spots of Delhi – Tamra, Grappa and Sorrento over looking lush green gardens & private dining. Our opulent ballroom and multiple meeting spaces with natural light and adjoining open terrace makes the hotel a preferred choice Our world renowned Chi, The Spa, the first in New Delhi, uses natural products to provide revitalizing and therapeutic experiences.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Kids stay free
Babysitting
Valet parking
Wifi
Hot bath
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Outdoor dining area
Special diet menus
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Shops
Sun loungers / beach chairs
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Air purifier
Bathrobes
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Luxury
Languages Spoken
English, Chinese, Hindi
Location
93Great for walkers
Grade: 93 out of 100
49Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
19 Ashoka Road Connaught Place, New Delhi 110001 India
E-mail hotel
Getting there
Patel ChowkNew Delhi Metro6 min
JanpathNew Delhi Metro8 min
5063Reviews63Q+A100Room tips
Reviews
Traveller rating
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- 118
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Popular mentions
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Most Recent
As I stepped through the grand entrance of Shangri-La Eros New Delhi, a sense of serenity washed over me, a welcome respite from the vibrant chaos of the city that lay just beyond its doors. Thank you Team Shangri-La Dehli! Also, Thanks you for organising our Agra day trip! It was a smooth drive with Ajit along with valuable insights about Taj with Vickey from Travelosei!
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded yesterday
Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Regards, Abhishek Sadhoo
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favourite
We stayed here for 2 nights on Xmas eve and Xmas day. As we celebrate Xmas it was important for us to have bookings for a special dinner/lunches - we saw they advertised brunches so instantly wanted to reserve. It was a bit of a struggle to get prior reservations without persevering. In the end we got the bookings so could relax before our trip. I would recommend the hotel make it easier to make prior bookings at the restaurants. But other than that the stay was great, the staff at the brunches were fabulous and when we engaged with them they got into the festive spirit and joined in the fun. They were always attending to us and ensuring we were having a good time. The breakfast selection was vast. Buffet style but not bad. The gym was great and much better than most hotels - was big and even had barbells!! What was the highlight was the spa facilities - the jacuzzi, steam and sauna and jet rooms within the men and women changing rooms. We used these twice and it had such a good calming feel to it (this is complimentary to use). Overall lovely luxury experience we had.…
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded 11 Jan 2023
Thank you for recommending and sharing your forthright and candid feedback with us about your recent event experience. We are truly delighted to know that you had a memorable experience at the hotel and enjoyed the hospitality and service. Your generous comments have been shared with the entire team and we look forward to welcoming you again at Shangri-La Eros New Delhi. Best regards, Abhishek Sadhoo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is upscale and is located near historical area and close to Connaught place which has many shopping areas. The view from the room we had was very good and we could see the Rashtrapati Bhavan when the fog was reduced. The room is very clean and comfortable. Staff is very nice and very friendly. Mr. Jitendra and Mr. Suraj were very attentive and promptly attended to our requests. The breakfast has many varieties of food and all were with high quality gourmet taste. The staff in the breakfast area is very efficient.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Check the price often after you make reservations. If refundable then cancel and book again....
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded yesterday
Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Regards, Abhishek Sadhoo
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Had dined it at Sorrento today and had a really fine experience with the personalized services and care. Chef Akshit Gulati took good care for us and took us through the map of Italy with his fine dishes. The pizzas and pastas wer out of the world!
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded yesterday
Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Regards, Abhishek Sadhoo
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Horizon Club was very welcoming and service and attentiveness was exceptional Amit, Aryan, Namira and Pragya were all very pleasant and attentive The room cleanliness too was excellent. Jitendra associate and Suraj floor manager were very good The entire stay was also extremely pleasant
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded yesterday
Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Regards, Abhishek Sadhoo
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thankyou for the support and patience from the whole team for our Summit held on 22nd Nov '23. Would like to thank Nitin Sajwan, Sales, for easy and hassle free process for booking of banquet and being available at all times to solve queries. Also, thank you to all, from the operations & F & B -Anup, Parveen, Mahnish, Prakash, Suraj and the whole team for being prompt and co operative. A special call out to the chef for the delicious food.
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded yesterday
Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Regards, Abhishek Sadhoo
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From my resent stay to India Delhi was such a happening place and the shangrila hotel New Delhi just made it more special and honestly the level of service provided to me was commendable and Prachilekha and the whole food and beverage team was awesome.
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Date of stay: November 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded yesterday
Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Regards, Abhishek Sadhoo
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A beautiful hotel with friendly staff and a great lobby cafe. The buffet breakfast was full of delicious food from many countries. The Horizon Lounge on level 20 was perfect for evening drinks or a quiet breakfast
Read more
Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great trip and stay in Delhi. Entire hotel staff is awesome and extremely helpful. I would like to highlight two really impressive people. First I would like to say chef Aarti is wonderful chef the food looked artistic and wonderful to the palate. Secondly I would like to say Robert at the bell hop desk is incredible and beyond helpful. Both of these people and the entire staff is the best in the world.
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Date of stay: November 2023Trip type: Travelled on business
Room Tip: Peak traffic is very congested
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded 1 week ago
Dear Guest Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team including Aarti and Robert who will be delighted to know that their efforts were so well appreciated. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Regards, Abhishek Sadhoo
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I must say Mister Chai team made Shangri-la Shine They are the best examples of 5 star Hospitality Thank you Very much for this wonderful journey with you all Especially Phila and Tenzin Freshly Brew tea with Pepper always the best Iver Had Well Done everyone
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded 1 week ago
Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team including Phila and Tenzin who will be delighted to know that their efforts were so well appreciated. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Regards, Abhishek Sadhoo
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$179 - $286 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la hotel new delhi, shangrila hotel, hotel shangri la delhi, hotel shangri la new delhi
FORMERLY KNOWN AS
Shangri-La Hotel, New Delhi
LOCATION
IndiaNational Capital Territory of DelhiNew DelhiConnaught Place/Janpath
NUMBER OF ROOMS
320
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Claim Your ListingSHANGRI-LA EROS NEW DELHI - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Shangri-La Eros New Delhi
Which popular attractions are close to Shangri-La Eros New Delhi?
Nearby attractions include Nero Bar (0.2 km), Delhi Metro Museum (0.5 km), and Western Court Building (0.3 km).
What are some of the property amenities at Shangri-La Eros New Delhi?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Shangri-La Eros New Delhi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Eros New Delhi?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Shangri-La Eros New Delhi?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Shangri-La Eros New Delhi?
Conveniently located restaurants include Grappa, Shangri-La Eros New Delhi, Tamra, and Mister Chai.
Are there opportunities to exercise at Shangri-La Eros New Delhi?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Eros New Delhi have an airport shuttle?
Yes, Shangri-La Eros New Delhi offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Shangri-La Eros New Delhi have airport transportation?
Yes, Shangri-La Eros New Delhi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Eros New Delhi?
Yes, dry cleaning and laundry service are offered to guests.