Hotel City Star

Hotel City Star

8718, D.B. Gupta Road Paharganj, New Delhi 110055 India
Really nice hotel
Traveller (3)
Panorama at the Hotel City Star
360
Panoramas (13)
Deluxe Room
Room & Suite (88)

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About

4.5
#182 of 1,114 hotels in New Delhi
4.2 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Located in central Delhi, convenient 2-minute walk from the New Delhi Train Station. Hotel Ciy Star featuring fitness center and a rooftop restaurant, offers complimentary pickup service, free Wi-Fi is available throughout the hotel and complimentary private parking is provided. The hotel is only 1 km to the well-known Connaught Place, Jama Masjid and Chawri Bazar Metro Station. The Karol Bagh Market, Red fort and the iconic India Gate are just 2 km away. Fitted with a desk, air-conditioned rooms are equipped with a personal safe, a flat-screen satellite TV and a minibar. En-suite bathrooms offer a hairdryer, shower facilities and free toiletries. Hotel City Star operates a 24-hour front desk that can assist with luggage storage, laundry and ticketing services. Meeting facilities and a tour desk is provided for convenience. Guests can also request for currency exchange and car rental arrangements.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Rooftop terrace
24-hour security
24-hour front desk
Express check-in / check-out
Dry cleaning
Wifi
Coffee shop
Restaurant
Rooftop bar
Breakfast buffet
Car hire
Taxi service
Baggage storage
Concierge
Currency exchange
Newspaper
Doorperson
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Bottled water
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Classic
Quiet
Languages Spoken
English, Hindi

Location

8718, D.B. Gupta Road Paharganj, New Delhi 110055 India
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 91 out of 100
91
Indira Gandhi Intl Airport
15.1 km
See all flights
New Delhi
10 minNew Delhi Metro
Ramakrishna Ashram Marg
11 minNew Delhi Metro
24Reviews0Q+A5Room tips
Traveller rating
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Detailed Reviews
Brian wrote a review Dec 2023
Berkeley, United Kingdom12 contributions
4.0 of 5 bubbles
Clean and cheap hotel, probably not in one of the best areas of Delhi but that is reflected in the price.
Staff were helpful with day trips and onward travel,we hired a driver for the day through the travel desk, Anwar our driver is highly recommended.
Breakfast was passable.
Read more
Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Citi Star, Guest Services / Front Office at Hotel City Star
Responded 4 weeks ago
Dear Esteemed Guest, Greetings from Hotel City Star! Thank you for taking the time to share your feedback with us. We are delighted that you enjoyed your stay with us and appreciate your kind words of praise. Our entire team is honoured by your comments. Your feedback motivates us to continue striving for excellence in providing exceptional services and hospitality. Once again, we would like to express our gratitude for your valuable feedback, and we hope to have the pleasure of welcoming you back to our hotel in the near future. Warm Regards, Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shubhangi P wrote a review 9 Jun
1 contribution
4.0 of 5 bubbles
I Had a great experience they have wonderful hospitality, comfy room & delicious breakfast! "The rooms were spacious and spotless, with great décor and crisp bed sheets. The breakfast buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble
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Date of stay: June 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Citi Star, Guest Services / Front Office at Hotel City Star
Responded 4 days ago
Dear Esteemed Guest, Greetings from Hotel City Star! Thank you for taking the time to share your feedback with us. We are delighted you enjoyed your stay with us and appreciate your kind words of praise. Our entire team is honoured by your comments. Your feedback motivates us to strive for exceptional service and hospitality excellence. Once again, we would like to express our gratitude for your valuable feedback, and we hope to have the pleasure of welcoming you back to our hotel soon. Warm Regards, Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mette D wrote a review Feb 2024
6 contributions
4.0 of 5 bubbles
This hotel is ok for a couple of nights stay. To the price paid pr night I can only recomment it. Friendly staff who can provide everything you need. E.g. helped us to get sim-cards (we were rejected cards at the airport).
Everybody seemed to be doing their best for the visitors. Breakfast was nothing to write about, we sticked to plain toast and jam.
The area around the hotel is the worst area regarding scams, maybe because it is situated close to the New Delhi railway station. We were served by a very polite man, Nakim, almost all the time. He was really helpfull and trying his best to keep up a high standard. We booked a driver at the hotel for a day-trip. I will recomment anybody to do the same to avoid hassle and scams.
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Date of stay: January 2024
4.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Citi Star, Guest Services / Front Office at Hotel City Star
Responded 4 weeks ago
Dear Esteemed Guest, Greetings from Hotel City Star! Thank you for taking the time to share your feedback with us. We are delighted that you enjoyed your stay with us and appreciate your kind words of praise. Our entire team is honoured by your comments. Your feedback motivates us to continue striving for excellence in providing exceptional services and hospitality. Once again, we would like to express our gratitude for your valuable feedback, and we hope to have the pleasure of welcoming you back to our hotel in the near future. Warm Regards, Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KumarCGNR wrote a review Nov 2023
Mumbai (Bombay), India49 contributions59 helpful votes
2.0 of 5 bubbles
A good hotel with dishonest and crooked booking Manager

This is a good hotel in the busy Paharganj area of Delhi, I have stayed in this hotel once. During my first stay, I found this hotel good, cleanliness of room, bed sheets, room ambience etc were better than what I expected.

This has made me book the hotel for a second time in 2022. The booking was done over phone, and the staff at the hotel confirmed my booking as rooms were available. I was told to pay the tariff on arrival. My expected check-in time was around 6PM but my flight got delayed, and I have conveyed the change in the check in time to 11 PM. The same guy has reconfirmed my booking after noting the new check-in time.

I arrived hotel by 11 PM and was shocked to hear that rooms are sold off. The booking staff twisted the whole episode and claimed that my check in time was 11 morning and not night, and since I have not turned up during day time, they allocated the rooms to others. I found the staff lying to my face, point blank without the slightest level of indignity. They proved to be Masters in lying. When I argued that they were lying to me, they exhibited arrogant body language to send me a message of hooliganism.

I later understood that they have sold the room to others at a higher price. There was some exhibition going on in Delhi and most of the hotels in that area was booked. I had to search atleast half a dozen hotels on the same night before checking in some dingy room at around 1 Am . This incident has taught me the true colour of the hotel staff and how they can twist and misinterpret facts. If they wanted a higher price, the same could have communicated to me.

Whoever want to book this hotel, I request is to pay advance even if they insist to pay at the counter so that they cant deny your payment transaction. I have stayed in many hotels in Delhi and never had such harrowing experience. After all cheats have many reasons and innovative ways to fool you and dont become a victim to such unprofessional people. Afterall there are plenty of hotels in this area and vicinities.

I also had another experience while booking a hotel in Connaught place, but not with the hotel staff. I contacted one of the hotels where I want to check in and I found that the rates offered to me was much much lower than what was shown in google. The person offered these 'special rate' and asked me to confirm booking by sending the payment. I smelled something fishy and checked with another contact number of the same hotel who told that I contacted a bogus number and I was lucky not to loose my money. So be careful while you do hotel booking, in case of suspicion, recheck with other numbers or speak to hotel staff directly or get confirmation by mail.
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Date of stay: December 2022
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Be careful while booking this hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Curiosity09106540449 wrote a review May 2024
1 contribution
5.0 of 5 bubbles
Great hotel with amazing hospitality. It was nice stay. Hotel staff was very polite and helpful. Breakfast was good and i enjoyed it. Room service was ok and location wise it is better to reach. I would recommend you to stay here for your Delhi travel.
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Date of stay: May 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Citi Star, Guest Services / Front Office at Hotel City Star
Responded 3 weeks ago
Dear Esteemed Guest, Greetings from Hotel City Star! Thank you for taking the time to share your feedback with us. We are delighted you enjoyed your stay with us and appreciate your kind words of praise. Our entire team is honoured by your comments. Your feedback motivates us to strive for exceptional service and hospitality excellence. Once again, we would like to express our gratitude for your valuable feedback, and we hope to have the pleasure of welcoming you back to our hotel soon. Warm Regards, Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Companion63634521270 wrote a review 1 Jun
1 contribution
5.0 of 5 bubbles
Room was soo clean and tidy. I really had a comfortable stay plus a really good sleep. Also there are soo many options for breakfast here and everything is just delicious. The good point of this Hotel is that it at the walking distance from the station.
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Date of stay: May 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Citi Star, Guest Services / Front Office at Hotel City Star
Responded 1 week ago
Dear Esteemed Guest, Greetings from Hotel City Star! Thank you for taking the time to share your feedback with us. We are delighted you enjoyed your stay with us and appreciate your kind words of praise. Our entire team is honoured by your comments. Your feedback motivates us to strive for exceptional service and hospitality excellence. Once again, we would like to express our gratitude for your valuable feedback, and we hope to have the pleasure of welcoming you back to our hotel soon. Warm Regards, Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Global07849881609 wrote a review 6 Jun
1 contribution
5.0 of 5 bubbles
Excellent service by staff and manager Mr. Harpreet Singh. The stay was amazing and the food was very tasty.
Had a great stay. The rooms were clean and the staff were helpful. Great maintenance of the hotel. I highly recommend this budget friendly hotel.
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Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Enjoy your stay!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Citi Star, Guest Services / Front Office at Hotel City Star
Responded 1 week ago
Dear Esteemed Guest, Greetings from Hotel City Star! Thank you for taking the time to share your feedback with us. We are delighted you enjoyed your stay with us and appreciate your kind words of praise. Our entire team is honoured by your comments. Your feedback motivates us to strive for exceptional service and hospitality excellence. Once again, we would like to express our gratitude for your valuable feedback, and we hope to have the pleasure of welcoming you back to our hotel soon. Warm Regards, Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shankh L wrote a review 10 Jun
1 contribution
5.0 of 5 bubbles
I am glad to write this review of my stay at the City Star Hotel. Wonderful people, great vibe, nice food especially the front desk friends are very welcoming and friendly. Highly recommending to them and everything is really good at this hotel
Read more
Date of stay: June 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Citi Star, Guest Services / Front Office at Hotel City Star
Responded 2 days ago
Dear Esteemed Guest, Greetings from Hotel City Star! Thank you for taking the time to share your feedback with us. We are delighted you enjoyed your stay with us and appreciate your kind words of praise. Our entire team is honoured by your comments. Your feedback motivates us to strive for exceptional service and hospitality excellence. Once again, we would like to express our gratitude for your valuable feedback, and we hope to have the pleasure of welcoming you back to our hotel soon. Warm Regards, Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sandeep s wrote a review May 2024
1 contribution
5.0 of 5 bubbles
Starting from the checkin and throughout the stay. We have received the all best quality of service. Thanks a lot to Harshata who helped for making front room available. We really enjoyed a lot. Thanks all the team for your support.

Have a good day
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Date of stay: May 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Citi Star, Guest Services / Front Office at Hotel City Star
Responded 3 weeks ago
Dear Esteemed Guest, Greetings from Hotel City Star! Thank you for taking the time to share your feedback with us. We are delighted you enjoyed your stay with us and appreciate your kind words of praise. Our entire team is honoured by your comments. Your feedback motivates us to strive for exceptional service and hospitality excellence. Once again, we would like to express our gratitude for your valuable feedback, and we hope to have the pleasure of welcoming you back to our hotel soon. Warm Regards, Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NorthStar36499791596 wrote a review 6 Jun
1 contribution
4.0 of 5 bubbles
Room was nice
Given upgrade
Breakfast buffet was nice
Near to New Delhi Railway station
House keeping service was nice
Staff was cooperative
Food was nice
Prompt Service
Only one thing that should be taken care of Provision of Twin sharing bed should be given.
Otherwise everything was nice
Read more
Date of stay: June 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Citi Star, Guest Services / Front Office at Hotel City Star
Responded 6 days ago
Dear Esteemed Guest, Greetings from Hotel City Star! Thank you for taking the time to share your feedback with us. We are delighted you enjoyed your stay with us and appreciate your kind words of praise. Our entire team is honoured by your comments. Your feedback motivates us to strive for exceptional service and hospitality excellence. Once again, we would like to express our gratitude for your valuable feedback, and we hope to have the pleasure of welcoming you back to our hotel soon. Warm Regards, Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the New Delhi area.
PRICE RANGE
₹2,422 - ₹3,425 (Based on Average Rates for a Standard Room)
LOCATION
IndiaNational Capital Territory of DelhiNew DelhiBiden Pura
NUMBER OF ROOMS
31
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOTEL CITY STAR (New Delhi) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hotel City Star
Which popular attractions are close to Hotel City Star?
Nearby attractions include Paharganj (0.4 km), Sunny India Holidays (0.4 km), and Bubbles Fashion Boutique (0.4 km).
What are some of the property amenities at Hotel City Star?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hotel City Star?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel City Star?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Hotel City Star?
Conveniently located restaurants include Krishna Roof Top Cafe, The Exotic Roof Top Restaurant, and Night Out Kitchen Cafe Roof Top.
Does Hotel City Star have airport transportation?
Yes, Hotel City Star offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel City Star?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel City Star?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Hotel City Star?
Many travellers enjoy visiting Gurudwara Bangla Sahib (2.1 km), Rajpath (3.7 km), and India Gate (3.8 km).
Is Hotel City Star accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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